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Topbonus loyalty scheme

Topbonus is the loyalty scheme from the airline airberlin, with which cardholders earn air miles with airberlin or other participating companies. Iberostar Hotels & Resorts gives cardholders the chance to earn miles every time they stay at our hotels. 

To see the miles guidelines table, click here.   

To earn miles with your Topbonus card in Iberostar hotels, all you have to do is show your card when you check in or check out of any of our hotels.

Miles will only be awarded for the room occupied by the cardholder. The cardholder must be listed as the occupant of the room.

  • If two cardholders share the same room, only one will be awarded the miles.
  • All Iberostar hotels participate in the Topbonus scheme.
  • Special rates, gratuities and StarAgents stays are excluded. 
  • Miles cannot be combined with other loyalty schemes.
  • To claim for operations not recorded on your account, please send your request regarding miles exclusively to the following e-mail address: topbonus@iberostar.com.  
  • The right to request miles that have not been credited automatically will expire within six months of the check-out date.
  • Miles will be credited to your card within a maximum of two weeks from the confirmation from Iberostar.

Customer Support

Iberostar answers

Call us at +1-888-923-2722 Call us at +1-888-923-2722

- Monday to Friday (07:00 to 17:00)
- Closed Saturday and Sunday ( to )