Iberostar Waves Quetzal

Overlooking one of the best beaches on the Riviera Maya

Four pools with different atmospheres

All-inclusive international and local dining options

EarthCheck Certified for protecting the rainforest and fauna at the hotel

Diving and water activity center

Secure location in an exclusive complex

A walk around the hotel

Rooms

Choose the room that best suits your trip

Premium Tropical View

376 sq ft Jungle views
Premium Tropical View

Premium Tropical View
Unwind on your room’s private balcony with gorgeous views of the tropical vegetation and the sound of birds and local wildlife in the background. Additionally, your accommodations are completely free of single-use plastics so you can enjoy a sustainable vacation in Mexico.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

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Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

376 sq ft

Jungle views

King size bed (79in x 79in) or two double beds (53in x 79in)

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Junior Suite Ocean Front

409 sq ft With ocean views Beachfront location
Junior Suite Ocean Front

Junior Suite Ocean Front
In the Junior Suite Ocean Front, you can gaze at the Caribbean sea from your room’s private balcony. Furthermore, it is located close to the beach and the hotel pool, allowing you to make the most of your vacation. Inside the room, you’ll have all the comforts you need, including two sofas and a king-size bed or two double beds, as well as many services that will make your stay in the Caribbean unforgettable.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

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Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

409 sq ft

With ocean views

Beachfront location

King size bed (2x2m) or two double beds (1,35x2)

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Premium Room

376 sq ft View of garden or surroundings
Premium Room

Premium Room
Here, you have all the comforts you could wish for on a vacation in Playa del Carmen. You can relax on your private balcony, enjoy a drink from the minibar, relax in a king-size bed or one of the two double beds… and outside the room, you’ll be able to enjoy an endless array of activities and culinary delights that will turn your all-inclusive vacation into an unforgettable trip.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

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Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

376 sq ft

Location near the lobby

View of garden or surroundings

One King or Two Double Beds

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Two Bedroom Family

753 sq ft Interconnected rooms King size bed (79in x 79in) and two double beds (53in x 79in) Two private balconies
Two Bedroom Family

Two Bedroom Family
It features two adjoining rooms, so the whole family can comfortably enjoy their vacation in Playa del Carmen. One of the rooms has a king-size bed and the other has two double beds. Both have a private balcony with views of the garden or jungle and a standard bathroom.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

753 sq ft

Garden or Jungle view

Interconnected rooms

King size bed (79in x 79in) and two double beds (53in x 79in)

Two private balconies

Microwave (upon request)

Two bathrooms

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Premium Near Pool

376 sq ft Garden or Jungle view In a prime location
Premium Near Pool

Premium Near Pool
The Premium Near Pool is in an ideal location close to both the beach and the pool where you are only steps away from a refreshing swim whenever you feel like it. You can also unwind taking in jungle views on your room’s private balcony.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

376 sq ft

Garden or Jungle view

Located near the pool

In a prime location

King size bed (2x2m) or two double beds (1,35x2)

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Junior Suite Ocean Front Beach Access

409 sq ft With ocean views In a prime location
Junior Suite Ocean Front Beach Access

Junior Suite Ocean Front Beach Access
This room is located on the first floor, with the terrace gate being the only thing that separates you from the beach. Get out and discover one of the best beaches on the Riviera Maya. And, after taking a dip in the Caribbean, you can unwind on the sun loungers in the garden area in front of your room, with the sound of the ocean in the background. Plenty of space and a daily minibar service await you inside the room.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

409 sq ft

Direct beach access

Located on the ground floor

With ocean views

In a prime location

King size bed (79in x 79in) or two double beds (53in x 79in)

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Two Bedroom Penthouse Suite Ocean Front

2281 sq ft Beachfront location Private terrace with whirlpool Living room
Two Bedroom Penthouse Suite Ocean Front

Two Bedroom Penthouse Suite Ocean Front
Here, you can gaze at the Caribbean while enjoying the whirlpool bath on your terrace. Inside, this suite offers 2,282 sq ft, divided into a large bedroom with a king-size bed, walk-in closet, living room with separate dining area, and kitchenette. You’ll also be in an ideal location on the second floor, close to the beach and the pool.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

2281 sq ft

Beachfront location

Located on the upper floors

With ocean views

Private terrace with whirlpool

King size bed (79in x 79in) and two double beds (53in x 79in)

Living room

Kitchenette

Microwave

Dressing room

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Premium Near Beach

376 sq ft Renovated Located close to the beach and the pool View of garden or surroundings
Premium Near Beach

Premium Near Beach
This room is located close to both the white sandy beach that’s right in front of the hotel and the pools. It’s the perfect choice for the whole family if you want to have an incredible time in absolute comfort. Unwind on your private balcony and enjoy an unforgettable vacation.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

376 sq ft

Renovated

Located close to the beach and the pool

View of garden or surroundings

Two double beds (1,35x2)

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
Junior Suite

409 sq ft View of garden or surroundings King bed (2x2m)
Junior Suite

Junior Suite
The spacious Junior Suite includes two sofas and a king-size bed for a more comfortable vacation. You can gaze out at the hotel’s surroundings from the private balcony in your Suite and enjoy services such as a minibar, in addition to many other activities and the hotel’s unbeatable culinary options.

*The images are for reference purposes and give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

409 sq ft

Located near the lobby

View of garden or surroundings

King bed (2x2m)

2 sofa beds

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.
One Bedroom Family

462 sq ft Bunk bed Direct beach access
One Bedroom Family

One Bedroom Family
The perfect place for moments as a family. This large and comfortable space surrounded by nature is designed for bonding, laughing together, and making memories that will stay with you throughout your vacation. Here, every area is designed so that the little ones can play happily and the adults can rest peacefully in perfect harmony.

*The images are for reference purposes and to give you an idea of what the future facilities and services will look like.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

Unlimited purified water

This room includes:

462 sq ft

Jungle views

Bunk bed

King size bed (2x2m) or two double beds (1,35x2)

Direct beach access

Babysitter service (fees apply)

Smart TV 55"

Terrace

Laundry service (subject to charge)

Concierge services

Coffee and Tea Kit

Sofa

All the rooms in the hotel include:

Non-smoking

Balcony

Daily minibar service

Coffee maker

Bathroom with shower

Hair dryer

Air conditioning

Ceiling fan

Free Wi-Fi

Safe

TV

Iron/Ironing board

In order to keep our rooms clean, we remind our guests that smoking is prohibited in hotel rooms and on terraces. Any breach of this rule will result in the automatic application of a USD 300 cleaning and sterilization fee.

a body of water with trees and buildings along it

This is what awaits you after our renovation

The same jungle as always but with new colors

Ready to discover a new concept of fun? The next chapter of your vacation will burst with new energy after the renovation we’ve undergone for you and your family.

The scenery around the hotel will be filled with life, with new slides and the splash pad area for having fun in the water, as well as the tranquility of the sun loungers under the trees and the refurbished sun terrace area. Your taste buds will also savor new experiences thanks to the future buffet and the refurbished themed restaurants, which will fill your days with flavor alongside the new area featuring a taqueria, hamburgers, pizzas, and an ice cream parlor. You’re guaranteed to enjoy a relaxing time at the Star Café, the spa, or the two new bars with panoramic views of the pool and the ocean.

All of this awaits you along with fully refurbished rooms and new room types, such as swim-up rooms that give you direct pool access to enjoy a little more fun. Finally, our reception will feature a new color and design, the starting point for your best memories as a family.

Discover our All Inclusive

Breakfast, lunch and dinner at the Orza buffet restaurant.
Unlimited speciality dinners
Snack bar between lunch and dinner
Bar service with local and imported drinks
Minibar restocked daily
Daily sports and activity programmes
One hour per day of non-motorised water activities (Hobie cat, kayaking, snorkelling, windsurfing)
Activities for children at Star Camp
Live show every evening
Beach towels
Access to facilities and restaurants at Iberostar Waves Tucán

Gastronomy

Gastronomy from around the world at this Playa del Carmen resort

Oceanfront experiences surrounded by nature

Have any questions?

Frequently Asked Questions

What measures are implemented at Iberostar Waves Quetzal to promote sustainability and responsible tourism?

Iberostar Beachfront Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main goals: to boost circular economy, to promote responsible fish consumption and to improve coastal health. In addition, this hotel is free of single-use plastics as a guarantee of commitment towards a more ecological and sustainable tourism.

What reviews have people who have stayed at Iberostar Waves Quetzal left?

Guest reviews of the Iberostar Waves Quetzal are very positive. The average rating of guests staying at this hotel in the Riviera Maya is 9.2 out of 10. Furthermore, on TripAdvisor it has an average score of 4.5 out of 5 and is highlighted as a hotel for family travel. This hotel has received several awards and accolades, including the Gold Award 2020 and TripAdvisor's Certificate of Excellence.

What does the Iberostar Waves Quetzal All Inclusive regime include?

At Iberostar Waves Quetzal you will enjoy an All-Inclusive stay. This accommodation regime includes the main meals, as well as the drinks you have during your vacation in the Riviera Maya.

Where in the Riviera Maya is Iberostar Waves Quetzal located?

This Riviera Maya hotel is located in Playa del Carmen. Specifically, its exact location is as follows: Av Xaman-Ha, Hotel Lot number 2 in Playa del Carmen. This is one of the main tourist destinations in this Caribbean area and is characterized by its lively life, beautiful beaches and exuberant nature.

What activities can I do at the hotel?

Iberostar Waves Quetzal is a resort in the Riviera Maya that offers a wide range of activities for you to enjoy an unforgettable vacation with your loved ones. You can enjoy water sports, take a break in the SPA area, have a great time at a tennis match or enjoy live shows for all ages.

Does the hotel have a gym?

Yes, this hotel in Playa del Carmen has a fitness room designed for you to take care of yourself during your vacation. In addition, it also offers you a SPA area and a program of relaxing experiences known as Aliveness. You will be able to take care of your mind and body during your trip to the Riviera Maya.

What types of room will I find at this Playa del Carmen hotel?

At Iberostar Waves Quetzal you will find rooms adapted to all kinds of needs. You can choose from double rooms or suites: from the simplest to accommodation with views of the swimming pool or panoramic sea views. Choose the one that best suits your preferences! In addition, because this hotel is committed to sustainability, you won't find single-use plastics in the rooms.

Iberostar Wave of Change