Playa del Carmen, Quintana Roo - Mexico View map

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Overview How to get to the hotel

The IBEROSTAR Tucán Hotel, which sits on the Caribbean beach of Playacar along the Mayan Riviera, is a 5-star All Inclusive beachfront resort, is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. Our hotel is the perfect destination for family vacations, where visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities, dining services, and the most modern properties.

  • Rainforest Refuge. Paths within the IBEROSTAR Tucán Hotel allow guests to admire Mexico's most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucán has proudly received the Green Globe certification.
  • Storybook Beaches. One of the privileges of the IBEROSTAR Tucán Hotel is its proximity to the Yucatán Peninsula's wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches and a well-deserved vacation.
  • Extensive Entertainment Offering. The IBEROSTAR Tucán Hotel offers many activities from which to choose. The entire family will enjoy playing sports and the kids can have a blast at Kids Club. Moreover, vacations are always a great opportunity for unwinding. The hotel's top spa is the ideal spot for tranquility and indulging in a relaxing treatment or massage. As the sun sets, the hotel lights up with exciting live shows.


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What the IBEROSTAR Tucán has to offer

  • Free Wi-Fi
  • All-inclusive
  • A la Carte Dining
  • 11am-11pm Room Service
  • Kids Club (Ages 4-12)
  • Outdoor Fresh Water Pool
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What do our clients say about us?

Guest opinions

Gonzalo Chavez

October 17th, 2017


Beautiful hotel and friendly staff

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Gonzalo Chavez

October 17th, 2017


Beautiful hotel and friendly staff

Russell Schwenkler

September 17th, 2017


Affordable luxury defined.

Affordable luxury defined. Tucan is a casual, well appointed resort with many activities and features. The grounds and gardens are beautiful and clean. The "jungle" is a very fun natural feature. Monkeys! Beach is well maintained and has drink service, activities, security and lifeguard. The pool is massive, unique, spotless and beautifully designed. Perfect for families with lots to do for kids.


August 21th, 2017


Horrible housekeeping

As I mentioned in the TripAdvisor review, we had a horrible experience with our housekeeping. Our room was not cleaned 2 out of 5 nights. We had to call and complain to get the maid to - begrudgingly - come make our room. There seemed to be a larger conflict with the maids. Every person we asked would say that our room was not "theirs" and would blame someone else for not having it made.

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Booking until: 11/30/2017

Dates of arrival/departure: 04/08/2018 / 04/30/2018

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From USD 138
PP/PN - taxes included
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Highlighted rooms and suites View all

From USD 150
PP/PN - taxes included

Family Room

IBEROSTAR Tucán presents this spacious, 754 sq. ft. Family Standard Room. Guests staying in Mexico can enjoy 1…

Best Deal
From USD 150
PP/PN - taxes included

Standard Room

The Standard Room is a well-appointed, 377 sq. ft. room at IBEROSTAR Tucán. This beautifully furnished suite…

From USD 157
PP/PN - taxes included

Superior Room

Travelers staying in the Caribbean, at the 5-star IBEROSTAR Tucán hotel can choose the 377 sq. ft. Priority…

From USD 177
PP/PN - taxes included

Junior Suite

The junior Suite has a total area of 409 sq. ft. IBEROSTAR Tucán in Mexico offers this elegant room with 1…

From USD 197
PP/PN - taxes included

Ocean Front Junior Suite

The stylish Ocean Front junior Suite at IBEROSTAR Tucán in the Caribbean features 2 double beds or 1 king bed…

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From USD 204
PP/PN - taxes included

Superior Ocean Front Junior Suite

The spacious Superior Ocean Front junior Suite has a total area of 377 sq. ft., 2 double beds or 1 king bed, a…

From USD 492
PP/PN - taxes included

Presidential Suite

The sumptuous Presidential Suite is a spacious 2,282 sq. ft. suite elegantly furnished and exquisitely…

Experience an all-inclusive getaway in IBEROSTAR Tucán

Discover a 5-star All-Inclusive Getaway

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All-Inclusive Sports

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Entertainment - All Inclusive

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Services - All Inclusive

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Dining - All Inclusive

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5-star All-Inclusive hotel located in a lush, tropical eco-system with diverse animals and vegetation.

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