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My Room Online: choose your room number

Do you prefer to be near or far from the entertainment? Would you rather have a king-size bed or twin beds? Are you more a beach or a pool person?

Do you like being near the restaurant? Just like you can choose your seat when you fly, with My Room Online you can now select the room you would like to stay in. This exclusive service is available free of charge when you book at www.iberostar.com or via our Call Centre. Access the service here.

What does this service allow you to do?

Select the room that best suits your preferences

Visit the hotel and interact by floor to view the details of each room. Select the room that best caters to your tastes and requirements thanks to the 360º images and plans from Google Maps.  

Discover the full range of facilities and details in each room

Tour each room to obtain quick and easy information about the features, facilities and stunning views (Bed, Location, Views, Bathroom).  

One click room upgrades

Use My Room Online to compare your room with other types and obtain easy access to a superior category.

How does it work?

Iberostar My Room Online is available from five days before to 10am on check-in date*.

After selecting and booking your room, you will get a confirmation email including your room number. You will be asked to show this email at reception desk on arrival.

*Not available for hotels in Mexico, Dominican Republic, Cuba, Brazil, Jamaica or the U.S. 

**If you have connecting rooms you may contact our Call Centre to inform them of your preferences.

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210

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