We are responsible, flexible and we want to see you again.

At Iberostar, our main priority is the safety and well-being of our guests. In light of the spread of the coronavirus, we wish, first of all, to express our solidarity with all those affected.

Following the current regulations and in the aim of protecting everybody's health some of our hotels will temporarily remain closed until the end of the crisis. Please check the updated list of afffected hotels

If you have a valid reservation in one of our hotels during the months of March and April, please contact your travel agent or contact us directly if you have made your booking on Iberostar.com


Safety and Communication

  • Constant communication with international and domestic health authorities as well as governmental institutions. 
  • Continuous updates of information for guests and employees.
  • Preventative measures for cleaning rooms and common areas following strict controls. 
  • Procedures for action established in case of suspected contagion or real infection.
  • Full compliance with the rules and necessary regulations to put health and safety first. 

You need assistance?

We have adapted our modifications and cancellations policies to offer additional flexibility to our guests. You can contact our team by clicking here.

Check the modifications and cancellations policies.