MODIFY YOUR BOOKING

Do you need assistance? ·COVID19 Situation·

We want to offer you the best flexibility with your booking. Check your situation below and speak to one of our agents at the Contact Center

Call us free of charge
Close

Where do you want to spend a fabulous holiday?

Discount
Enter a destination or hotel
Optional dates
Rooms 1

Rooms Advice People

Rooms Advice

Room

Discount
Created with Sketch.

One moment, please

Our commitment today and always

We are aware of the large number of setbacks caused by the spread of COVID-19 and the impact it has had on your travel plans with us.

Below we offer you different options that are completely flexible regarding the status of your booking. Check your situation and call us for free or send an email to: contactcenter@iberostar.com.

We are here to help you

Frequently asked questions

BOOKINGS MADE FOR MAY & JUNE 2020.

At least 15 days before your arrival we will inform you of the hotel’s situation. However, if you wish, you can modify your booking for a later date in accordance with our temporary COVID-19 modification policy, meaning we can provide you with maximum flexibility.

 

Call us free of charge or send an email to: contactcenter@iberostar.com.

IF YOU WISH TO MAKE A BOOKING TODAY WITH CHECK-IN FROM JULY 2020.

Then we'd be delighted! And we want to remind you that you can find the best flexible rates at iberostar.com. We also offer you the opportunity to change your booking at the same rates available during this period (Cuba not included). Please, visit our website, find your hotel and make your booking.

Iberostar continues to work in hygienic, security and health actions for its different destinations and with its compromise to take care of the client, collaborator, supplier, commercial partner and also the environment

More information