Iberostar Anthelia, located on the Costa Adeje (Tenerife South), has been picked by TripAdvisor users as Spain’s Best All-Inclusive Hotel
Out of the top 10 hotels chosen, seven were Iberostar hotels confirming the company’s lead in this class and recognising its commitment towards quality and service
The Iberostar Anthelia, located on the South coast of the island of Tenerife, has been named by TripAdvisor users as Spain's Best All-Inclusive hotel and came 13th amongst the best in Europe.
The Iberostar Anthelia, located on the seafront, is a 5-star hotel that is perfect for a family vacation. Its first-class competitive service and excellent cuisine is complimented by a caring and attentive service to guests to provide a premium experience at an All-Inclusive resort.
For a company devoted to service and attention to customers, such as Iberostar Hotels & Resorts, the TripAdvisor's Travellers' Choice Hotels awards are a very special recognition. The awards are given based on opinions and assessments of customers, who feedback and score hotels worldwide. This recognition rewards the chain’s commitment towards quality and acknowledges the efforts made by all company members who day after day seek to offer an excellent service.
According to Luis Hérault, Chief Marketing Officer of GRUPO Iberostar said: "Customers are key for Iberostar and we work hard every day to ensure full guest satisfaction. The fact that our guests are the ones who nominated the Iberostar Anthelia is a testament to our dedication to service and is something we are very proud of."
Travellers’ Choice Hotels 2012 awards were announced by TripAdvisor at FITUR. Marc Clement, Director of Iberostar Anthelia, picked up the award on behalf of Iberostar and said: "This award is very important to Iberostar, as the guests themselves are the ones who value our efforts. We aim to offer at all times the best service based on our principles of kindness, empathy and pro-customer approach. This award recognises our commitment to innovation by offering premium All-Inclusive services at a first-class 5-star hotel.
Other awards in the 2012 edition
In addition to the recognition of Iberostar Anthelia as Spain’s Best All-Inclusive hotel, the Iberostar Alcudia Park (Majorca), Iberostar Playa Gaviotas (Fuerteventura), Iberostar Marbella Coral Beach (Málaga), Iberostar Pinos Park (Majorca), Iberostar Ciudad Blanca (Majorca) and Iberostar Fuerteventura Palace (Fuerteventura) were also included amongst the Top 10 in Spain’s All-Inclusive class.
The hotel chains commitment towards achieving excellence in its products and services helped it to achieve a total of 17 awards in all destinations operated by Iberostar, confirming the brand's lead in this segment.