Iberostar Heritage Grand Mencey

Top quality accommodation in the city centre

Did you know that the ancient inhabitants of the Canary Islands called their king “The Mencey”? Iberostar Heritage Grand Mencey offers you an experience fit for a king in the only 5-star hotel in Santa Cruz de Tenerife, just ten minutes’ walk from the city centre. This is why it has been chosen by monarchs, famous actors, musicians and artists. Enjoy this avant-garde hotel where more than 75 years of history have been respected by conserving the essence of its Canarian architecture. Relax in its gardens, its pool and the 4,500 m² of the SPA Sensations. We have two recommendations: experience the Papa Negra Sprunch, which combines 90 minutes in the SPA Sensations hydrotherapy circuit with an exquisite gourmet brunch. And to round it off, have a coffee in the Iballa, a true landmark in the city, which has hosted all the famous faces whose pictures line the walls.

A 10-minute walk to the city centre

Only 5* hotel in Santa Cruz

Combination of urban hotel and holiday resort

Historical, colonial-style building

Excellent culinary offering with 6 restaurants and 2 bars

4,500-m2 spa with fitness centre, wet area and treatments

Perfect for weddings, events and conferences

Smart food waste management system

A walk around the hotel

Offers and promotions

Special deal

Summer for adults: Up to 30% off

Take advantage of this limited-time offer and enjoy all these benefits:

Up to 30% discount.
Changes included in your booking.
Extra discount on All Inclusive at selected hotels.
Early check-in or late check-out subject to availability.

Code applied

Booking until 06/30/26 - Stay to 08/31/26

Up to

30 %

discount

Early booking offer

Take advantage of this early booking offer and get the biggest discount on your beachfront holiday.

Don’t miss out!

Code applied

Booking until 07/31/26 - Stay: from 11/01/26 to 04/30/27

Up to

30 %

discount

Your summer holidays

Take advantage of this offer and enjoy the following benefits:

• Book today, pay on arrival
• Great discounts for children

Code applied

Booking until 09/15/26 - Stay to 10/31/26

a pool with lounge chairs and umbrellas on a sunny day

Up to

30 %

discount

Iberostar Heritage Grand Mencey

Surprise! You just received an extra discount you weren’t expecting. Promotional code: MENCEY.

Apply code:

Code applied

Booking until 01/22/27 - Stay to 01/22/27

This hotel is not part of the alliance with IHG Hotels & Resorts and is not eligible for IHG One Rewards benefits at this time.

Rooms

Choose the room that is best suited to your trip

Garden-View Double

335 sq ft
Garden-View Double

Garden-View Double
The Garden-View Double room is perfect for a romantic getaway. With views of the garden and pool, you’ll be able unwind and feel relaxed while creating unforgettable memories. Enjoy a sustainable stay free of single-use plastics.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

335 sq ft

Garden view

Balcony or window

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower or bath tub

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Junior Suite

485 sq ft Sofa
Junior Suite

Junior Suite
This room combines luxury furnishings with snapshots of the most typical Island scenes. From the ficus-tree-lined boulevards of Santa Cruz to the classic patio of the hotel itself.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

485 sq ft

Balcony or window

Luxury facilities

King Size bed (2x2m) or twin beds (1x2m)

Bathroom with shower or bath tub

32"

Sofa

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Garden-View Superior Double Room

365 sq ft Balcony
Garden-View Superior Double Room

Garden-View Superior Double Room
Now, this is how to wake up! The soft morning light filters through the room and the views of the gardens at this hotel in Santa Cruz de Tenerife with its pretty palm trees welcome in a new day.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

365 sq ft

Garden view

Balcony

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Suite

550 sq ft City view Living room Sofa
Suite

Suite
Enjoy the best views of the city from this luxury hotel. And, rest – just rest. This room is perfectly designed for just that, with perks like an audio sound system so you can listen to your favourite music.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

550 sq ft

City view

Luxury facilities

Living room

Sofa

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower or bath tub

2 TV. 32"/40"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Superior Double

390 sq ft
Superior Double

Superior Double
If you would like to benefit from all the advantages of a City-View Double room, but with a privileged location, choose the Superior Double room. During your stay, you’ll enjoy views of the gardens, the inner courtyard or the scenic outdoors.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

390 sq ft

Balcony or window

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Interconnecting Double

335+335 sq ft Interconnected rooms
Interconnecting Double

Interconnecting Double
Are you travelling in a group or do you need space for a large family? The Interconnecting Double room has plenty of space for everyone. It has two double rooms that are connected by a door and can accommodate up to six people.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

335+335 sq ft

Interconnected rooms

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower or bath tub

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Family Room

485 sq ft Living room Extra bed (80x180)
Family Room

Family Room
This room has everything you need for a trip as a family. There’s plenty of space, with a living room integrated into the main bedroom, where you can relax with your friends and family. Give a gift with a stay at the hotel to learn about the hotel’s history.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

485 sq ft

Luxury facilities

Living room

King (2x2m), queen (1,80x2) or 2 twin size beds

Extra bed (80x180)

Bathroom with shower or bath tub

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Only Iberostar.com

Royal Suite

1075 sq ft Whirlpool bath
Royal Suite

Royal Suite
Fancy experiencing a luxury stay in one of the largest rooms at the Iberostar Heritage Grand Mencey? Don’t look any further – choose the Royal Suite. In this room, you can take a long, relaxing salt bath or enjoy the balcony while you eat a snack from the minibar.

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Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

1075 sq ft

Balcony

Luxury facilities

Living room

Whirlpool bath

King bed (2x2m)

Bathroom with shower

40"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Double

335 sq ft
Double

Double
Imagine being able to enjoy the atmosphere of Santa Cruz de Tenerife without leaving your room. In this room, you can rest and also enjoy the outside. This and all the other rooms in the hotel are free of single-use plastics and are part of a broad circular economy programme.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

335 sq ft

Balcony or window

King (2x2m), queen (1,50x2) or twin size bed

Bathroom with shower or bath tub

TV 32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone
Garden-View Suite

645-970 sq ft Living room Balcony Sofa
Garden-View Suite

Garden-View Suite
Every morning, enjoy the serenity of the hotel gardens from your balcony. Inside, the Garden-View Suite features a spacious living room and elegant décor. Comfort and tranquillity are guaranteed on your holiday.

Read more Read less

Rest assured while we take care of the environment

Room free of single-use plastic

100% renewable electricity

Unlimited purified water

This room includes:

645-970 sq ft

Garden view

Luxury facilities

Living room

Balcony

Sofa

King (2x2m), queen (1,80x2) or 2 twin size beds

Bathroom with shower or bath tub

32"

All the rooms in the hotel include:

Non-smoking

Free Wi-Fi

Room Service

Minibar (subject to charge)

Coffee and Tea Kit

Bathrobe and slippers

Air conditioning

Hair dryer

Safe

Phone

Tenerife through its architecture and traditions

Iberostar Heritage Grand Mencey reflects the island’s culture through its facade, the balconies facing into the Canarian-style interior courtyard, its gardens, and through the works of art from Canarian heritage found throughout the hotel. The hotel fits perfectly in Iberostar’s Heritage Hotels category, which introduces guests to the traditions of unique destinations.

a large stone building with many windows

a group of people sitting at a table with food

Experiences & Gift Vouchers at Iberostar Heritage Grand Mencey

Choose the experience you want to have at this 5-star hotel and book yours now. From culinary workshops and wellness packages to one-night romantic getaways or a fantastic day pass in a suite with lunch and a massage included. And remember, every experience can also be purchased as a gift—discover all of them!

Los Laureles Restaurant

Under the shade of the Indian laurel trees and with views of the swimming pool, we invite you to discover a peaceful space where you can enjoy a lunch of Mediterranean specialities. Los Laureles Restaurant specialises in rice and fish dishes, made using seasonal ingredients and through responsibly sourced fishing.

Events and celebrations

Entertainment

A universe of experiences

Map of the hotel location

Frequently Asked Questions

Have any questions?

What measures are in place at this hotel in Tenerife in order to promote sustainability and responsible tourism?

Iberostar Beachfront Resorts is committed to sustainability and responsible tourism through the Wave of Change movement. This pioneering initiative revolves around three main pillars: commitment to the circular economy, promoting responsible fish consumption and improving coastal health.

How many stars does the Iberostar Heritage Grand Mencey hotel have?

Iberostar Heritage Grand Mencey is a luxury 5-star hotel located in the city of Santa Cruz de Tenerife, in the Canary Islands. It is a historic hotel in the city that offers a stay full of high-level services and facilities, for example: more than 4,500 m2 of SPA, gourmet restaurant inside, etcetera.

What type of accommodation is available at this hotel in Santa Cruz de Tenerife?

Iberostar Heritage Grand Mencey offers three different types of accommodation so that each guest can choose the one that best suits their preferences: accommodation only, breakfast or half board. The Half Board option includes breakfast buffet and dinner menu; drinks are not included.

What does the Iberostar Heritage Grand Mencey SPA service include?

In this luxury hotel in Tenerife you will have at your disposal more than 4,500 m2 of SPA for you to enjoy a unique moment full of bliss. In this area you can book a large number of beauty treatments, massages or make use of facilities such as a whirlpool bath, sauna, bubble beds, Scottish shower or dynamic pool.

What restaurants will you find in this hotel in Santa Cruz de Tenerife?

As a 5-star hotel, the culinary offer is of the highest quality. For this reason, Iberostar Heritage Grand Mencey offers different gastronomic spaces so that you can find the most suitable menu for your palate. The Papa Negra restaurant is a space that mixes tradition and avant-garde and is managed by chef Javier Martín. Here you can enjoy delicious dishes made with local ingredients from the Canary Islands. Los Menceyes is a restaurant where a buffet breakfast is served every day. In addition, you can also enjoy an à la carte dinner menu with typical local dishes. And finally, Los Laureles is the restaurant located in front of the hotel swimming pool, a perfect place to have lunch and enjoy tasty and refreshing dishes.

Where is Iberostar Heritage Grand Mencey located?

This hotel is located at 38 Doctor José Naveiras street in Santa Cruz de Tenerife, Tenerife. It is located just 10 minutes' walk from the city centre, making it the perfect location to enjoy the comforts of the city centre without sacrificing peace and quiet.

What to see near Iberostar Heritage Grand Mencey?

Iberostar Heritage Grand Mencey is just a 10-minute walk from the centre of Santa Cruz, making it the perfect place to discover the city and enjoy its charms. It is also 8.5 km from Las Teresitas beach and 40 km from El Teide National Park.

Iberostar Wave of Change