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IBEROSTAR Quetzal

Our guests reviewsIBEROSTAR Quetzal

  • Malika says: 3 months

    Pretty good

    "Its a beautifull hotel surrounded by amazing nature well maintained its big enough .everything is pretty good just the room isolation is not ok i Had difficulty to sleep well at 11 12 pm and 5 am they are a lot of hard noises....exept that and the veggies assortiment it was pretty good "

    Rating: 8,0
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  • Antonio & Sabrina says: 3 months

    all good

    "+The Iberostar Quetzal is a beautiful Hotel with a wonderful Garden! Many nice animals, great swimmingpool an beach! - the service (staff), in the buffet restaurant is not always very good for a 5 star Hotel."

    Rating: 8,0
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  • Sande' B. says: 5 months

    We are planning a return trip. The resort was clean, food was good, the beach was clean as well as the pool. The jungle is an asset if you want a tropical resort vacation.

    "The resort was enjoyable and we plan to return. The buffets had a good selection and the specialty restaurants were also enjoyable. The Japanese was fun but the food was very salty. We requested to have adjoining rooms when booking our reservation but it didn't happen. They did get us a couple rooms away from each other on the same floor. My husband thought the beds were too hard but if you request a pad, they will bring it to the room. Everyone was friendly and as helpful as possible."

    Rating: 9,0
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  • Susan Shively Palmer says: 5 months

    Maravilloso! Disculpe, but I think the word you're looking for instead of "resume" is "summarize", como un resumen.

    "Everything was just fantastic--the people were so friendly, the accommodations lovely, the pools and beach incredibly beautiful. Of course, the "selva" environment, which is what we chose the Iberostar for, was wonderful. "

    Rating: 10,0
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  • Phil And Cindy says: 5 months

    Wonderful Stay! Can't wait to go back!

    "We really liked this resort. The grounds were amazing. The food was good. It's a bit of a hassle finding seating space at the pool or beach. Service from staff was really good. They honoured the room request we had made in advance. We enjoyed the entertainment. We will be back!!"

    Rating: 9,0
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  • Phil And Cindy says: 5 months

    Wonderful Stay! Can't wait to go back!

    "We really liked this resort. The grounds were amazing. The food was good. It's a bit of a hassle finding seating space at the pool or beach. Service from staff was really good. They honoured the room request we had made in advance. We enjoyed the entertainment. We will be back!!"

    Rating: 9,0
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  • Meagan From Houston says: 6 months

    Yearly traveler

    "We just got back on Sunday from a 4 night stay at Tucan Quetzel. We really loved the hotel and the grounds. The staff was very welcoming and accommodating. The beach is by far one of the most clean and beautiful I have seen - Get there early in the morning if you want chairs with shade. The rooms are clean and spacious. We loved the beach and icecream bars. We ate at the buffet quite a bit and there were always plenty of choices. We were only able to make reservations for the Mexican and Seafood restaurants during our stay. We liked both, but were particularly impressed with the Mexican. That was our only complaint really - The process was inconsistent for making dinner reservations. They told us we could only make reservations the day of. When we got to the desk at 9am when they opened to reserve the Steak restaurant. We were the second in line, but they told us there were no openings for another 3 nights...How is that possible if you can only make reservations the day of? Maybe there was a loop hole we were unaware of. Anyways, we really had a wonderful stay and trip. We were all really sad to come home, for sure. I would recommend and return to this property. Many thanks, "

    Rating: 8,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)