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  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, Standard Room
  • IBEROSTAR Quetzal, Lobby
  • IBEROSTAR Quetzal, Swim Up Bar


Our guests reviewsIBEROSTAR Quetzal

  • Eric Boileau says: 4 months

    oui par-ce-que les gens qui travail au quetzal sont super gentils

    "avoir plus de variéter dans les menus du buffet trop souvent la meme chose qui reviend et revoir le menu du restaurent mexicain le buffet est meilleur"

    Rating: 9,0
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  • Mary Jane Swanson says: 4 months

    Despite the leg fracture, it is still an excellent resort to vacation at and would recomment.

    "Oct 17-26/2014. This was 2nd stay at Iberostar Tucan/Quetzel within 12 months. It's a beautiful resort with a jungle feel. Staff are great, friendly very helpful. Only problem this time was weather - lot of rain and thatched roofing leaked a lot making for slippery floors & stairs. I slipped on stairs & broke my leg, still in cast. Would recommend some non-slip strips on stairs. "

    Rating: 8,0
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  • Alexander Gordon says: 4 months

    Beyond my expectations at 5 star resort.

    "Overall good experience. Bed bugs were found in our room, guest services handled this in professional manner by moving us to another room. Obviously, night show is not professional at most part since same people participate daily, only one time a professional dance group was invited."

    Rating: 6,0
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  • Karen Pearson says: 4 months


    "My husband and I really enjoyed our stay at the Iberostar Quetzal Playacar. The staff were helpful and friendly. The actual hotel and grounds were beautifully looked after, we loved seeing the animals in their natural environment. The beach, sun lounger, pools and bars were superb. I was really impressed with the quality, choice and presentation of the food. "

    Rating: 10,0
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  • Susan Kalinowski says: 4 months

    Aside from the two above comments everything was perfect. Staff is amazing which is the big reason for our repeat visits.

    "Almost perfect! We love this place but the one thing that everyone was commenting on was the same menu every day at the poolside buffet. It got tiring very fast. The only other complaint that I have is that Thrifty car rental is still in the lobby. This is our second trip in a row where we have had problems with them and I feel that it's a reflection on the Iberostar. Junk cars, ignorant help"

    Rating: 9,0
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  • Adrienne says: 4 months

    Everybody is so helpful and we had a great stay. But I think now a days there can be free wifi!

    "THE overall experience was Great, we loved everything. But because we stay here more times Every year i can say that THE food in the buffet is not THE quality I'm used to. Ofcourse we didn't get hungry but I liked it when there is a bit more to choose from. Normally I would say it's still very good but if you compare from some time ago it had changed. At the other Iberostar at domanican its better"

    Rating: 8,0
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  • Ekaterine Yorgel, Belarus says: 4 months

    Great hotel, I enjoy to spend my holiday there

    "Great hotel, I enjoy to spend my holiday there"

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)