Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • Book online IBEROSTAR Quetzal with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Quetzal, 4.5 stars hotel
    From USD


Our guests reviewsIBEROSTAR Quetzal

Katherine Filipchuk Makaruk says: 6 months


"I thouroughly enjoyed my stay at Iberostar. The staff was excellent, very entertaining and wanting visitors to enjoy their stay. There was lots to do on the resort, or you could just lay on the beach. Evening entertainment was excellent. Cleaning staff did an excellent job keeping our room fresh and clean. I especially enjoyed the decorative towel display each and every day, actually looked forward to see the new one. The food was very good, excellent choices each and every day. I especially enjoyed the variety of fruit. I hope to be back again soon and would definitely return to your resort."

Rating: 10,0
| read commenthide comment share
Ray says: 6 months


"We had a great time, the whole family real had a graet experince and will return."

Rating: 9,0
| read commenthide comment share
Jm And Brenda says: 6 months

please let me comment on some more of your options

"Very good but need to be informed more on related all inclusive options .....bike rides were not available.....lack of info between employees.......dinners were all booked very diapointed about not being able to get to certain resteraunts................how ever our pr man...alberto and saska at the resort were excellant"

Rating: 8,0
| read commenthide comment share
Normand says: 6 months


"nous avons passés un beau séjour. le site sur lequel l'hôtel est construit est très beau. voir les animaux en liberté, les enfants ont adorés. par contre la chambre a besoin de rénovation majeur, pendant notre séjour le plafond dégoutait, a cause de la pluie.nous leurs avons dit, mais il mettait une serviette par-terre seulement.la literie sentait pas très bon. La femme de chambre fessait un beau ménage et était très gentille. Le personnel de l'hôtel mérite un A + , les serveurs était très aimables et l'animation excellent. Le buffet était bon, mais vraiment trop répétitif, on mange la même chose à tout les jours, par contre le steak house et le japonais sont excellent, l'italien correct, pas essayé les autres restaurants."

Rating: 7,0
| read commenthide comment share
Bob And Lauraine Weier says: 7 months

A special thanks to Andres on the entertainment staff who made a special connection with our grand daughters Daphne and Hannah.

"Staff was friendly and helpful, thoroughly enjoyed our stay over Christmas with our children and grand children. "

Rating: 10,0
| read commenthide comment share
Aldoli says: 7 months

For the price we paid, we didn't have what we expected - won't go again in Iberostar

"The first room we had in block 29(2910) on the ground floor had a big odor of humidity, too close of the parking and the disco. Julio at the front desk gave us another room the day after in block 21 (2147) on the 3rd floor. What a difference. Very quiet. Thank you Julio. My desapointments : The double bed is very small for two persons. No bloody Ceasar (the Canadian like to dring Bloody Ceasar more than Bloody Mary. No tequila with flavor. No free Wi-Fi. The employees don't smile easily."

Rating: 7,0
| read commenthide comment share
K says: 7 months


"food was ok, never hot, but not cold, good but not great, quantity but not quality room was ok but we requested 3 rooms with king beds got 2, 1 had 2 queens (we made reservations in June) hard to get specialty restaurant reservations - and then when we were there several empty tables the whole evening one swim up bar tucked in the back, not attached to whole pool, it was ok but not easily accessible no infinity pool - a nicety at other resorts, just missed it at this one "

Rating: 6,0
| read commenthide comment share

Call Center

Ico_usa USA +1-888-923-2722 0

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)