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Our guests reviewsIBEROSTAR Quetzal

  • Jacques T. Lessard says: 7 months

    Fabulous - Great vacation!

    "Great hotel with large beach. Beautiful grounds and wildlife. Comfortable rooms. Friendly, very nice and helpful staff. Delicious food. Enjoyable nightlife. ¡Muchas gracias! "

    Rating: 10,0
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  • Susan Scharfenkamp, Wife Of James says: 7 months

    It was a very nice trip. We had been there twice before.

    "It was a very restful vacation. The food was good, the service was great, and housekeeping was almost perfect. We had to ask for our second wash cloth a couple times, and we had to ask for someone to fix the volume on our television a couple times (came on at full volume, and the batteries in the remote needed to be changed). I do wish there had been an English news channel--like CNN. We love the jungle-type setting with thatched roofs, and the peacocks and flamingos. I heard the monkeys, but I didn't see them."

    Rating: 10,0
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  • Robert Mcarton says: 7 months

    highly recommend to friends

    "had a great holiday, nothing to complain about."

    Rating: 10,0
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  • Nick C says: 7 months


    "Very nice hotel that was clean and well kept. The staff was friendly and weather beautiful."

    Rating: 9,0
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  • Edward Lloyd says: 7 months


    "This is the second time we stayed at this resort. The first was 15 years ago. Some things never change; the watered down mixed drinks, which I suppose need to be there because otherwise just about everyone would be drunk before eleven in the morning. Compared to last time, I felt the food, although good, was too repetitious, either Italian or Mexican. We arrived at 4:45 p.m. and our room was not ready. We were without washcloths several days and also shampoo. Overall, it was a 7 because we are not heavy drinkers, the fish was excellent, and we enjoyed the variety for breakfast. The resort itself is kept very clean and our room was nice with a wonderful tropical view. The staff was very helpful and pleasant. "

    Rating: 7,0
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  • Will Barnes says: 7 months

    2 week stay, walked daily, into Playa several times. The walk to 5th avenue Playa is about 35-40 minutes.

    "Enjoyed our 2 week stay in March 2014. Good dining and entertainment facilities, the staff are courteous and helpful. Beach is great with the exception of the kite boarders, especially those giving lessons to novices on windy days. One crashed down 3 feet from me as i walked along the beach. Had to watch carefully walking by when lessons going on. Only negative things about the resort are the mosquitos on the balcony in the evenings, even though they spray each night and when you purchase wireless daily or weekly, the cost only includes one device. Overall, otherwise pretty good quality."

    Rating: 9,0
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  • Adam Merrifield says: 7 months

    Stayed at Iberostar Quetzal 16-22 February 2014

    "Our recent stay at Iberostar Quetzal was wonderful. The staff was particularly praiseworthy. Everyone we met was genuinely friendly and helpful. The grounds of the resort were immaculate. Staff members maintained the grounds at all times. There were ample chairs to be had at the beach or pool. Our rooms were clean and well appointed. As others have noted, the beds are very firm. The bathroom was large and nice. There was a nice international mix of families and generations at the resort while we were there. Everyone seemed happy, calm and relaxed. We can't wait to go back. Our only critical observations are that the pool closes too early for maintenance and the dinner buffet can become repetitive."

    Rating: 9,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)