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Iberostar Hotels & Resorts
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  • IBEROSTAR Grand Bavaro, Pool
  • IBEROSTAR Grand Bavaro, Pool
  • Gorgeous holidays in Playa Bávaro. IBEROSTAR Grand Hotel Bávaro
  • IBEROSTAR Grand Bavaro, Lobby

IBEROSTAR Grand Hotel Bávaro

Our guests reviewsIBEROSTAR Grand Hotel Bávaro

  • Bradley Hoffman says: 7 months

    Great Experience with quality service! Excellent food (except Surf & Turf). Relaxing vacation.

    "Overall great experience and we will for sure return again. A couple of things we would recommend changing: offer beach aerobics (Secrets offered this and my wife really missed it this year) and with the turn down service a mini-newsletter outlining the weather for the next day, the type of food @ the buffet restaurant and the night show theme would help in planning for the next day. The Surf & Turf restaurant was by far the worst with service (could not get a drink) and the food was not very good compared to other restaurants."

    Rating: 9,0
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  • Richard B, Uk says: 7 months

    Great experience and cannot wait for another trip to sample a similar time.

    "Iberostar Grand Bavaro hotel was a great place to stay and well worth the 5 star rating. All the staff very extremely friendly and helpful. Only wish we could have stayed longer."

    Rating: 10,0
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  • Martine Rivard says: 7 months

    I will go back

    "Excellent hotel and food. Employees are very helpfull, always smiling. I didn't likethe fact that people can smoke in the restaurants with terrasse or in the bar near the reception."

    Rating: 9,0
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  • Ottawa Couple says: 7 months

    See above

    "We enjoyed our stay immensely. You have very hard working and dedicated staff that make you the success that you are. We will definitely recommend your hotel to all our friends. "

    Rating: 10,0
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  • Lyndon Davis says: 7 months

    Not sure what this field is for?

    "Overall comment: The criticisms I have are relative to the price we paid --- We paid nearly double to stay at the Iberostar compared to other all-inclusives we have visited. The service was not any better than what we have received elsewhere, and English was consistently a difficulty EXCEPT for the concierge and our butler. Follow up on service requests was inconsistent. Restaurant service was inconsistent and sometimes very poor. The restaurant reservation process is unnecessarily difficult and restricted - additionally there was confusion on the part of the restaurants on reservations - we were told one place and time but appeared to be booked at another place and time. The room was very nice and kept very clean, but we have had larger/better equipped and more ornate rooms at less expensive all-inclusives in Mexico. We saw very little of our butler except for the day we checked out when it was time to tip. To be fair, we did not have a great need for him. The food was absolutely wonderful and was by far the best we have had at any resort. The beverages were also excellent. No complaints about either one. Room service was excellent and always on time and as requested, and pleasantly delivered. Check in was easy. The on-site travel office was also very helpful. We were personally approached and asked for our opinions when we checked out. We appreciated that and have never been asked that at any other resorts."

    Rating: 7,0
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  • Brett Hager says: 7 months


    "Resort was fantastic. Rooms were great. Housekeping was great. Resort was always clean and beautiful. "

    Rating: 9,0
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  • Russ & Bev Gleason, Mattapoisett, Mass says: 7 months

    The only one area we noted to be lower this year was the quality of some of the food, but based on our personal experience of rising food prices here in the States, we can understand why the Hotel must cut back where it can so as to keep a lid on pricing

    "Our third stay at Iberostar Grand, Punta Cana, DR was indeed GRAND. We were already noted by the staff as 3-time guests as check-in was the quickest and warmest than any previous time. Several wait staff people remembered "Papa" & "Mama" from the year before. They are sincerely glad to see us return. The building and grounds are being well maintained and the pool/beach are also. The new Reservation Restaurant was excellent, requiring two visits. The steaks at the surf % turf ship restaurant are the best in all of the Caribbean. Service in all restaurants remains the best. "

    Rating: 10,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)