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  • IBEROSTAR Rose Hall Suites, Swimming Pool
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IBEROSTAR Rose Hall Suites

Our guests reviewsIBEROSTAR Rose Hall Suites

  • Michael From New York says: almost 2 years

    Will definitely be back

    "Traveled with family for first time to Jamaica. Having never been there before was apprehensive. From the moment we got to the hotel, until we left it was excellent and the best vacation ever. The hotel and grounds are kept impeccable, the staff is extremely friendly and helpful. Our room request was honored and in a great location. The beach was beautiful and well maintained contrary to some negative reviews on trip advisor about it being rocky. The highlight for us, including my 9 & 14 year old daughter was the Star Friends, who definitely were the main reason the trip was great. From the moment my younger daughter met OMG until the New Year's Beach party they made us feel welcome and have fun, even got me doing aerobics at beach which was definitely an interesting sight. The activities kept us having fun and the setting allowed us to fully relax. OMG, Stingray along with Crazy Kenny, Momo, VIP , Special K and Happy Feet had unbelievable energy and always made us feel welcome. Looking forward to our return next year. The only issue was the lack of wifi anywhere but the lobby and slow internet in the room, but I guess it was a good thing that caused me to relax and enjoy it"

    Rating: 10,0
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  • Tom Arland says: almost 2 years

    Overall a very nice vacation.

    "Hotel staff from front desk, The Bell Hops Avon and Kevin were excellent. The Star Friends did a great job during the day and nights entertaining us. The facility was extremely clean. Had a very nice stay. The daily maid service and turn down service was excellent. The hotel employees work very hard to satisfy your needs every day. One area that Iberostar should look into was the rental huts on the beach escpecially the one by the volley ball net by the suites. These people were not customer service oriented. We tried to get a snorkel one day at 11:45am we were told to come back after lunch they could not give them out then they were closing for lunch. Also same thing happened to us with the kayaks. Iberostar does a nice job you should not affiliate yourself with the company that manages the rental huts. We did go on a snorkel trip from the hut down by the dock. The woman there was extremely helpful and we were pleased with her service. The hut by the Rose Hall Suites did not work the same way. I can tell you this if those individuals worked for me in the US, I would fire them for poor customer service. I do realize that these employees were not Iberostar employees and it really did show...."

    Rating: 9,0
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  • Nicole Kouri says: almost 2 years


    "Everything was great and met our expectations, the only complaint was sometimes they must have used a knife or cutting board that just cut an onion then cut the fruit, we had a few cases of onion tasting fruit."

    Rating: 10,0
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  • Patricia Day says: almost 2 years


    "Property was very nice, Check-in had some challenges, but front desk "Luis" did a great job, lobby bar was great, pool bar was harder to get drink from it you weren't wearing a bikini and under 25 years old. Food choices and service were wonderful, dinner reservations were annoying. Overall had a fun vacation. "

    Rating: 7,0
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  • Jojo says: almost 2 years


    "Loved just about everything about the place. The only problem was our daughter is gluten free, and we had a hard time finding food for her to eat. Other than that, it was awesome!!!"

    Rating: 8,0
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  • Suresh Ghatalia says: almost 2 years

    will be back.

    "we had good time thanks to all the staff.mainly loreto lazo in managenent.ruddick and jules bartenders.mellisa in buffet.tancia and g roy in lobby bar. for more info please see my review on tripadviser under name jascom"

    Rating: 10,0
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  • Kristi Fodera says: almost 2 years

    we will be back, and we will recommend to others

    "The resort was all we could have hoped for. From the staff to the food, I couldn't have been happier. This was the 1st. island adventure our children have ever taken and they can't wait to go back to see all the friends they made. A very special THANK YOU to Crazy Kenny, Happy Feet, Sting Ray, Momo, Roz, Jody, and anyone we forgot to mention from the entertainment staff."

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)