IBEROSTAR Rose Hall Beach
Our guests reviewsIBEROSTAR Rose Hall Beach
"The employees were fantastic! The facilities were very good. Excellent up to this point. The food area needs work. Poor variety. The layout is confusing-the salad ingredients for example are not near the salad dressings. One should not have to go to a different area for ice cream for example and the toppings that go with it. Just two examples. "Rating: 9,0
I said it all in the above field. Thank you so much for a great time!
"The resort is absolutely beautiful and the staff is even more beautiful. They are all so polite, friendly, caring (and by that I mean really REALLY caring for you can tell that they really mean what they are saying), and they have such amazing memories (after one quick meeting they already remembered everything about you such as your name, the name of your children, and wife! How they do it I don't know but wow!!!). The entertainment is above and beyond expectations!! One would have to pay a steap price to see such stage acts. The costumes, the props, the quality of artists/preformers is outstanding. The food is amazing. I thought that by my last day I would be sick of the food but they always had different fish and tons of local stuff, which is really what I was hoping for being an Italian - I really wanted to get into the culture and food. Some foods were a little heavy on the salt but after day two (they took a survey and I mentioned the salt) everything was fantastic! This meant that they are truly listening to the needs and concerns of the guests. Wow wow wow!! Big time WOW!!! Only miss was that no one should call artificial crab "crab". Our bathroom had a little bit of a funky smell but I don't think it was unsanitary. I think it must have been the drains?? Are the drains in Jamaica like that?? I don't know so...seeing that it was my first time in Jamaica, I will assume that it was the drains and not necessarily an unclean bathroom. Maybe a fresh scented cleaner can mask the drain smells, but otherwise the rooms are also amazingly clean. Not one bug to be seen during my entire stay! Nothing! Our room attendant took care of our needs right away. I left a note stating that we did not want to have the blankets on our beds for our entire stay, and they were neatly folded and put aside the whole stay. Need I say more??!!! I left a note stating that we don't drink pop and all we wanted was water and guess what??? Only water was left in our fridge the entire stay!! Again, need I say more???!! The staff is incredible!!! My children got a cold (from the air conditioning I guess), and there were so many employees concered and kept asking how they were feeling. You can tell that they were truly concerned with their wellbeing and not just asking. Some employees even came to meet us at the lobby just to say good bye. We cried!! They were truly sad to see us leave!! Oh my God! I will be going back every time I have vacation time. This has to be the most amazing place on earth! Truly heaven on earth! I love you Iberostar and staff!! Thank you for the best vacation we ever had! Warmest regards, Enrico Bressi AKA Mr. Iberostar Nov. 21st - 28th 2013"Rating: 10,0
Can't wait to go back!!!!
"What a beautiful resort!!! We can't thank your staff enough for the wonderful service. Their cheerful and caring attitude was beyond our expectations. The were very considerate towards all our needs! We will definitely be back. Special thanks to Patrice and Lovene, luv luv ladies keep smiling (and singing) hope to see you soon. "Rating: 9,0
10 golden stars
"I thoroughly enjoyed my entire stay.The honesty and professionalism of the staff outweighs any other, they all deserve golden stars. The variety and choices of delicious foods is amazing.The rooms present great views in all directions. The cleanliness of sleeping and recreational facilities as all as the grounds is second to none.I am anxiously awaiting my next visit. Well done. "Rating: 10,0