Our guests reviewsIBEROSTAR Tucán
The staff are wonderful and don't hesitate to ask for any information. If you can, visit Rio Secreto (the SunWing company is up front). We visited Chichen Itza and Coba as well which are absolutely stunning. Also, go snorkeling with the diving company on
"Excellent location, beautiful beach and cabanas to protect from the sun (if you want). Multiple pool options. Lots of activities for all ages and always something going on. The tours run from the hotel were fantastic and the same prices we saw from other non-resort companies. Excellent food, options, and restaurants, presented very well. Extremely clean rooms with lots of room and big balconies. Best of all was the staff which were all the best I have ever seen. This was my first Mayan Riviera visit and we will be back to this location many times again. "Rating: 10,0
Overall we rate a 4 but that's an average between 1 at Cozumel and 8 at Tukan.
"We stayed 3 nights at Cozumel and then managed to get transfered to Playa del Carmen - Tukan. The first part of our stay was horrible. Major moisture/molds issues with the rooms at Cozumel. The mattress was only slightly more comfortable than sleeping on the floor. Food was so so. Service was OK. The whole site really needs to be refreshed. Our stay at Tukan was the opposite - clean and comfortable room, good food, good service, very noce site. "Rating: 4,0
not sure what is supposed to go here- loved the hotel.
"We absolutely loved our stay at your hotel. The staff were always warm,friendly and ready to help should the need arise. The animals were delightful. The steak restaurant did not do well with its steak- it was warm, but not hot and extremely rare. The Uxmal restaurant made our anniversary very special and we were touched by their thoughtfulness in remembering our day. The buffet was excellent! We had a very happy and relaxing vacation."Rating: 10,0
Een top hotel aan een heel mooi strand en prachtig blauwe zee
"Geweldig hotel direct aan zee in een schitterende omgeving, erg groen. Er is een jungletuin met veel dieren. Vooral de apen vonden wij een belevenis. Die sprongen soms op ons balkon. Het eten in de restaurants is erg goed. Er is veel keus. De hele locatie is heel erg netjes. Mooie slaapkamers die ik gezellig vond ingericht. "Rating: 10,0
"Very good experience - the wild life is great ... monkeys, coatis, agutis, iguanas, peacocks .... all of them used to humans and unafraid. Please keep this part of the resort as it is. All the employees were friendly and helpful. Buffet Restaurants were great. We will definitely return."Rating: 10,0