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  • IBEROSTAR Tucán, holidays in Playa del Carmen
  • IBEROSTAR Tucán - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Tucán, 4.5 stars resort
  • IBEROSTAR Tucán, 4.5 stars nice accommodation

IBEROSTAR Tucán

Our guests reviewsIBEROSTAR Tucán

  • Joseph D De Vigili says: about 1 month

    "Great value will tell all my friends about this great trip"

    Rating: 10,0
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  • Alison Scott says: about 1 month

    "Relaxed atmosphere with the friendliest staff I've ever met. Overall an excellent holiday"

    Rating: 10,0
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  • Cary Levi Clark says: about 1 month

    "Incredible value! Lovely resort, fantastic beach!!"

    Rating: 10,0
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  • Marshall Edson Mahlum says: about 1 month

    "As a married couple with no children, we would have preferred to have had a queen size or king size bed instead of a regular size bed in our assigned room. I think Iberostar-Tucan should have a lounge for informal evening gatherings closer to the beach front. The lobby lounge was warm and had poor air flow."

    Rating: 10,0
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  • Gregory Lee Hartcr says: about 1 month

    "front desk check in takes forever, short line but very slow kids need to be controlled better by staff, if parents don't do it, making a mess at buffet and around pool area. Food should not be allowed around the pool or in it and also not at the beach chairs"

    Rating: 8,0
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  • Sarah Elizabeth Vite says: about 1 month

    "the front desk (check in/check out/or reservation area) were horribly understaffed and the wait time was ridiculous. Every time. The idea that you had to walk 2 miles to the desk to rent billiard equipment, wait in line 20 minutes, and then walk 2 miles back...is really a poorly thought out system. Overall, the service of the hotel staff was amazing -- bar/waitstaff, housekeeping, concierge, etc. However the front desk was really difficult to deal with -- mostly, I believe, due to being understaffed. We were charged for 2 wifi devices for 7 days each....when we only needed 1. The communication and customer service was lacking in this area."

    Rating: 8,0
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  • Ryan Christopher Fisher says: about 1 month

    "Great service staff. Everyone we met was very nice and accommodating. The resort was very clean and well managed."

    Rating: 10,0
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