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  • From
    61
    person/night *Bed and Breakfast
  • From
    61
    person/night *Bed and Breakfast
  • From
    61
    person/night *Bed and Breakfast

IBEROSTAR Playa de Muro

Our guests reviewsIBEROSTAR Playa de Muro

  • Kaye Wainwright says: about 17 hours

    Regards

    "My partner and I stayed from 7th Sept to 14th Sept in the Playa de Muro Hotel in Mallorca. We had to move here from our original hotel, Ciudad Blanca Alcudia Apartamentos, as my partner is disabled and the bathroom in the room at Ciudad Blanca was not suitable. Firstly I must say how helpful and friendly the staff were at both hotels, they are a credit to your organisation. This was our first experience with a wheelchair on holiday, (as only recently become disabled), we feel that the Playa de Muro is trying but has some way to go to be convenient for guests with access issues. For example there is only "one" disabled toilet in the hotel. There is no disabled toilet on the pool or restaurant level. There are no ramps from the reception level to the pool/restaurant level. The lifts are too small for some wheelchairs. The grab rails in the shower (room 1342), were badly situated, there needed to be at least one grab rail near the shower head to enable the guest to pull themselves up under the shower. There was only a grab rail on the left side of the toilet, my partners left arm is paralysed so he needed a grab rail on the right hand side. None of the chairs in the dining room had arms, disabled users need to be able to push themselves up and lower themselves down. The room was extremely small which made using the wheelchair difficult and there was no chair for my partner to sit in although the manager did find one from a bar area which he leant us for the duration of the holiday. I hope these comments will enable you to better understand the needs from a disabled guests point of view."

    Rating: 7,0
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  • To The Staff Hotel says: about 19 hours

    NICE PLACE AND CLEAN & DON'T CHANGE ANYTHING

    "We had 5 nice days in the hotel Iberostar and will get back to the place again one day. Our children and my wife were pleased. The dinner in evening were well prepared and clean and execellent staff at the restaurant. Many thanks again ANTOINE "

    Rating: 8,0
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  • Catrina Irvine says: 13 days

    Was very pleasent

    "Hotel service was excellent ,staff amazing beds were very uncomfortable but would defanitely come back though ."

    Rating: 10,0
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  • Alix Edwards says: 15 days

    We stayed in a family room which had a lovely view of the sea, the children enjoyed it here very much and want to come back and we would definitely stay in Iberostar again!

    "This is a really lovely hotel with access to the beach, beautiful shady pine trees, clean, classy decor, friendly, helpful staff. The food is wonderful and the entertainments staff are great!"

    Rating: 8,0
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  • Sharon Marks says: 15 days

    yes

    "Iberostar Playa de Muro Majorca is a wonderful hotel. The staff are very friendly and cannot do enough for you. This was our 5th visit and we will be returning again. We noticed this year that the hotel has made some improvements by decorating the bar area and new furniture added. The one and only comment is that some of the sun loungers are a little uncomfortable as they are a bit worn out. But I would 100% recommend this hotel to anyone."

    Rating: 10,0
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  • Roseleen Morrissey says: 19 days

    Yes

    "We stayed in the Iberostar Playa de Muro for the second time recently. We had a great time. We received an excellent standard of care. The staff were so friendly and helpful. Variety and standard of food excellent.Bedroom and Hotel cleaned thoroughly everyday. One small disappointment this year was that there was no fresh orange juice at breakfast. Will definitely return next year."

    Rating: 9,0
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  • C. Hochstrasser says: 20 days

    "We enjoyed our stay at Playa de Muro Hotel but we didn't like, that the dishes mostly were dirty. In a four star (****) hotel we would expect clean dishes in the dining room."

    Rating: 7,0
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- Closed Saturday and Sunday (12:00 AM to 12:00 AM)