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  • IBEROSTAR Cancún, Birds-eye view
  • IBEROSTAR Cancun, Birds-eye view
  • IBEROSTAR Cancún, Birds-eye view
  • Book now and get the best price available through the official web page of the IBEROSTAR Cancún


Our guests reviewsIBEROSTAR Cancún

  • Fiona Mearns says: 7 days


    "Just back from a weeks holiday in iberostar cancun...cannot find one thing to complain about...hotel is fab...bedrooms are lovely and spotlessly clean...all the rooms have a sea view which is just amazing...waking up in the morning and looking out it is something else...the staff are all so helpful and friendly..nothing is too much bother...the food was amazing plenty of choice...fantastic holiday"

    Rating: 10,0
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  • Derek says: 8 days

    Star Friends!

    "The Star Friends made my experience unforgettable. I will never forget Arturo playing Rose (from Titanic) on the theater stage. Thanks Francesco for popping the balloons. Enrique was hilarious as Dr. Evil. Carlos, does the Mexican jacuzzi really exist? Thanks Fernanda for picking my wife and I for the couples show and temporarily making us celebrities!"

    Rating: 10,0
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  • Tai Sung says: 9 days

    I would return again with my kids!

    "The overall value was very good but the room's cleanliness were below expectation and the shower head pressure should be stronger. The wait staff were very friendly and courteous EXCEPT for the gift shop staff Mirian Pool and Guest Relations Supervisor/Manager on the evening of 10/19 Dana Malave were very rude and unconsidered."

    Rating: 9,0
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  • Togs says: 9 days

    October, 2014

    "Rooms and food were average at best. We had to fight to get reservations in the restaurants every night, which was frustrating. When we got to the restaurants, they were 75% empty. Clearly, understaffing based on low season, but access to "all inclusive" not as advertised. Pool and beach were fantastic. The staff in the restaurants, pool bar, etc. we great."

    Rating: 6,0
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  • Ms Julia Crampton says: 10 days

    My partner enjoys water sports and snorkeling and there is not much to do in the sea at this resort, which let it down for him self. ie: Jet skiing / banana boat rides and water infltables ect

    "Very clean and hospitable hotel, we stayed at the Iberostar hotel in Cancun Mexico. Me and my partner had an excellent holiday, the staff were all very polite and helpful. If there is anything that we would change, is that it would be nice to have a late drink after 1am perhaps an outside bar on the beach for those who would like to stay up a little bit later, and more entertainment for adults"

    Rating: 8,0
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  • D B Scott says: 11 days

    We will consider this property when planning future trips.

    "We went to Iberostar Cancun Oct 13-17 to celebrate our 30th ann and had a wonderful time.Our visit started off good right at the front desk as we were warmly greeted and given a nice room.The pool area is very nice with more than enough room that you don't feel crowded.The beach is wonderful with nice white sand and not rocky,plenty of chairs.The staff is the real gem here,they are all awesome."

    Rating: 10,0
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  • David M Sadoques says: 13 days

    3.5 - 4 stars at best. Not a 5 star

    "We stayed at the IB Cancun for 10 nights.Pros: Easy access to the beach, grounds are well kept, staff very friendly and many speak english. Star Friends keeps guests involved with fun activites. Japanese resturant is execellent!Cons: Rooms/bathrooms are small. Food at the buffet is good but with the same food night after night it gets boring. A/C keeps shutting off and not cool enough. 4stars max "

    Rating: 7,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)