Our guests reviewsIBEROSTAR Cancún
One of the best place we've been, rank probably 3rd out of 10 places
"Very nice place, not too big, pool close to the beach and other facilities; would like to have more palapa/umbrella; difficult to book restaurant a la carte; delay in doing the room, sometime up to 5PM."Rating: 8,0
I truly enjoyed my vacation at Iberostar Cancun. I highly recommend this resort.
"Nice family atmosphere (no drunken people groping each other). The resort was clean, comfortable and elegant. The room was clean, comfortable and had adequate space. The buffet style dining room had an incredible variety of international selections. All of the food was very fresh and delicious. The service in the dining room was outstanding. The beach was beautiful. There were many pools of varying depth. Plenty of seating around the pools and the beach. It seems to be the common practice to get up early to reserve your choice seat, because they do go fast. There are plenty of scheduled activities during the day and live, family-appropriate entertainment in the evening. Kids' club during the day provides supervised activities for children.Other things available but not included in the price: spa, photo shoot, day-long excursions. There is a second Iberostar resort in Cancun. If you register the day before, the resort will provide you transportation to the other resort where you can use the amenities (still all-inclusive). I only discovered this on my last day so I didn't get to check that out. The only complaint I have is that the shower is designed with a half-wall with no curtain. No matter what you do, you can't help but get water all over the floor every time you shower."Rating: 10,0
Would like love to come back again in future and try the golf course across the street.
"1. Drinks were made differently from one Bar to another. Inconsistant. 2. The Room maid service was very good. 3. You advertized 4 a la carte restaurants but we were only allowed 3. 4. Not enouph shade umbrellas at the beach. Always all taken. 5. The Horma Restaurant was very good. Our waiter Jesus was very friendly & Courtious. "Rating: 9,0
"Thank you,Iberostar for making my vacation a wonderful vacation. The hotel was immaculate, the staff were the best, well trained and most professional people. The grounds of the resort were gorgeous. I am usually hesitant about the food at all inclusive resorts but this time the food was absolutely delicious. I did NOT have a bad meal. Thank You!!!"Rating: 10,0
Would recommend this resort , and would consider to come back in the future.
"Very nice and clean resort. Pools & beach areas are great . Staff very friendly. Restaurants that required a reservation were excellent . Buffet was good but there should a little more variety . The one downside is that The kids club was a little small, and limited. The mini disco is nice but 8pm is a little late for younger children .The kids club need maybe a playground or jump zone or something similar . Overall we had a vacation at the Iberostar Cancun. Would recommend this resort , and would consider to come back in the future. "Rating: 8,0
"I stayed here, maybe 20 years ago when it was a Hilton service then was good. This stay, we had not only a great time, but a very comfortable stay. Service was awesome, staff was neat and courteous. The building is showing signs of age. Elevators sometimes not closing and somewhat slow. Paint in the room is sloppy (sorry). The stage shoes were good and entertaining. Nice of them to mingle with the crowd before shows. Food was good at the specialty restaurants and the buffet is always good. We will come back again."Rating: 9,0