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IBEROSTAR Cancún

Our guests reviewsIBEROSTAR Cancún

  • Best Hotel We Have Ever Been! :) says: 4 months

    Really good hotel! :)

    "We had 2 lovely weeks at Iberostar Cancún. The weather was always nice and warm. The whole hotel was clean and the services, workers were professional. The food was excellent. In all inclusive we could have as many drinks as we wanted. They made delicious coctails also. The animation team did also a great job. We recommend this hotel to everyone! :)"

    Rating: 9,0
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  • Justin Graeme Pearce says: 4 months

    We'll be back.!!!

    "Quite simply an awesome vacation. First all inclusive and literally no complaints. Loved the staff, grounds and food. For the price it was great value and my GF and I had a wonderful time. If I had to find one slight area of improvement, it would be things to do at night. The nightly shows were ok but after 10-11pm that was it, and the resort location is a good 20 mins from the cancun nightlife."

    Rating: 9,0
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  • Enjoyable says: 4 months

    excellent

    "hotel is beautiful, grounds well kept. enjoyed the food, buffet had good variety and food was fresh, tried two of the restaurants, enjoyed the mexican but found the steak house lacking would definately go back to this hotel"

    Rating: 9,0
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  • Bence Erdelyi Hungary says: 4 months

    EXCELENT

    "Very pleasant stay. All excelent and friendly enviroment, very kind people, and luxurious handling in everything. Much, much better than expected. BIG THANK YOU!"

    Rating: 10,0
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  • Luisilda Ortiz says: 4 months

    Amazing!

    "I stayed at Iberostar Cancun from the 12th to the 15th of December for a Sweet Sixteen celebration with my family, and loved every minute of our stay. I have work in the Hospitality industry for over 10 years and, I can say from my experience that I received the type of service I expected and more. We met the friendliest hardworking hospitality professionals. Every single member of the staff from being greeted at the door until we left were absolutely amazing. This hotel is beautiful, very clean hotel grounds, and rooms were immaculate. Thanks to Miguel at the front desk that went above and beyond to accommodate all our requests. Additionally, Arturo with the entertainment department and the bartenders Jaime and Roger all gave us superb customer service. "

    Rating: 10,0
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  • Norm Trainer says: 4 months

    Yes, was pleased over all.

    "The room we had needed upgrading. The beds were very comfortable. The bathroom fixtures needed repair. Confusing when booking a reservation for any of the restaurant's. Staff said they were all booked up but noticed many empty tables. Hard to book dinner at a decent time. Hot tubs need to be upgraded, water was not hot and water to low, also seating was not good. Need monitoring of hot tub area."

    Rating: 7,0
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  • Janis Parks says: 4 months

    Had a really good time.

    "hotel, grounds, food, and staff were all great. I really missed being able to watch tv since I do not speak Spanish. Could you at least have English sub-titles."

    Rating: 10,0
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