Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR Cancún, Birds-eye view
  • IBEROSTAR Cancún, 5 stars resort
    Save up to
  • IBEROSTAR Cancún - IBEROSTAR Hotels & Resorts
    From USD


Our guests reviewsIBEROSTAR Cancún

James Hudson says: 2 days

No further comments

"Food, dining room, dinning staff, and facilities were good. Customer service and front desk had a lot to be desired."

Rating: 6,0
| read commenthide comment share
Shaun Peach says: 2 days

World Class Experience

"The most amazing place i have ever been. It is as simple as that. We stayed at the Iberostar in Cancun Mexico, the service from absolutely everyone was first class. Jesus and Carlos were our favourites from the Star Friends team, these guys were extremely friendly and held a real nice genuine conversation. We felt as though everyone worked extremely hard in their jobs and were very passionate about their duties to make everyone feel welcome. These guys seemed to work every hour under the sun so perhaps an extra day off wouldn't be a miss :) The hotel was extremely clean and tidy, the rooms got cleaned every single day too which was a bonus. The food was amazing and so many choices, we were like children in a sweet shop :) Me and my wife were on our honeymoon, on our arrival they upgraded our room free of charge to a large balcony, a bottle of champagne on ice, chocolate covered strawberries and even gave us 2 t-shirts showing just married on them. This was a very nice touch. We cannot express how beautiful this place is and we will be returning next year with the kids. Thank you for all your hard work guys. Shaun and Joanne Peach "

Rating: 10,0
| read commenthide comment share
Vacation 2014 says: 6 days

we had a fun time and would return again

"what a fabulous resort,top shelf all the way,food,drinks,staff,resort,we would recommend Iberostar Cancun to all of our friends and family"

Rating: 10,0
| read commenthide comment share
Pam Bowers says: 7 days

I am not sure what to put here.

"The servers and wait staff were excellent. Getting reservations were difficult. I think that there should be a separate pool bar for children. Children sitting around where adults were drinking is not a good choice."

Rating: 8,0
| read commenthide comment share
Annette G Cooper says: 9 days


"Our family of 8 stayed at Iberostar Cancun for 7 nights. We found the staff very accommodating, the food was very well presented and delicious, the pools were very clean. There was never a problem finding a beach chair without being on top of someone. The service was excellent and every request was handled in a friendly and timely manner. The rooms were very clean and staff was constantly cleaning. I would highly recommend Iberostar. We all would consider returning, it was a great vacation."

Rating: 10,0
| read commenthide comment share
Mark Baker says: 10 days


"This was a holiday for the whole family,9 of us to be exact and combined with our daughter getting married there also, it was a dream time the pool, beach, food, staff, things to entertain us just perfect, we would so much like to return one day, thank you Iberostar. X"

Rating: 10,0
| read commenthide comment share
Julie Lucas says: 10 days


"staff couldn't do enough for you. loved the food and drinks. Would definitely go back. "

Rating: 10,0
| read commenthide comment share

Call Center

Ico_usa USA +1-888-923-2722 0

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)