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Iberostar Hotels & Resorts
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  • IBEROSTAR Cancún, Birds-eye view
  • IBEROSTAR Cancun, Birds-eye view
  • IBEROSTAR Cancún, Birds-eye view
  • Book now and get the best price available through the official web page of the IBEROSTAR Cancún


Our guests reviewsIBEROSTAR Cancún

  • Norm Trainer says: 4 days

    Yes, was pleased over all.

    "The room we had needed upgrading. The beds were very comfortable. The bathroom fixtures needed repair. Confusing when booking a reservation for any of the restaurant's. Staff said they were all booked up but noticed many empty tables. Hard to book dinner at a decent time. Hot tubs need to be upgraded, water was not hot and water to low, also seating was not good. Need monitoring of hot tub area."

    Rating: 7,0
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  • Janis Parks says: 5 days

    Had a really good time.

    "hotel, grounds, food, and staff were all great. I really missed being able to watch tv since I do not speak Spanish. Could you at least have English sub-titles."

    Rating: 10,0
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  • Marc André Garneau says: 5 days

    I recommend this hotel to anybody.

    "Great trip. Staff was great, the hotel and rooms was clean and the food was good. The beach and the pools are also great. I had a fantastic trip ! Thank you !"

    Rating: 9,0
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  • Cris A. says: 8 days

    Higher than excellent!

    "I stayed for three days in early Dec. 2014. I have been to Cancun four times already. The stay at Iberostar has been the best so far. Excellent+ service; people extremely nice and hospitable. I'll keep going back. This place is too good."

    Rating: 10,0
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  • Luke G. says: 12 days

    Top level resort

    "The rooms are extremely clean and well kept. The staff throughout the facility is top notch. Food was very good with good quality beverage lineup. Spectacular views on the property. Plenty of space at the pool and the beach area. Swimming was limited by the beach during our stay because of being red flagged which was slight letdown. Overall, a good resort with plenty to entertain yourself."

    Rating: 9,0
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  • Bremer Wedding Party says: 18 days

    Decent for October but not great

    "Iberostar was very nice and the workers were beyond friendly. They were happy and energized and got people involved in daily activities. Although I was not there during prime season so I do not know what it is like in prime season nor have I ever been to an all inclusive before, I do feel during the time I went it seemed very quite and food options werent great. I was disappointed in food. "

    Rating: 3,0
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  • Nc says: 20 days


    "The room needs update! Sink is leaking. The design of shower glass let water spilling out during shower. Staff are friendly and helpful. "

    Rating: 7,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)