Iberostar Selection Varadero

Varadero - Matanzas - Cuba View map Stays for room/night before from 267 from 267

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The age range for children may vary from one hotel to another
The age range of children for this hotel is from 0 to 11 years old

User ratings
IBEROSTAR.com

9,0 483 valuations

Reviews

154

  • Maud Manley says:

    June 24th, 2019

    10

    "Great"

    It was a great experience. The staff were efficient and friendly. A special mention to Michel and his two colleagues in the beach bar and Elli and Adrian in the main bar.

    Iberostar replies

    June 26th, 2019

    Dear Maud,

    Thank you for taking the time to share your wonderful impressions of your stay at our hotel. It is of the utmost importance to us that our guests can appreciate our well-thought-out holiday concept.  Our daily efforts are to guarantee our guests can experience the highest levels of comfort in a, particularly pleasant atmosphere.
     

    Again, we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

    Kind Regards,
    Quality Manager

    Iberostar Selection Varadero

    User rate:
    10
  • Sylvain Dionne says:

    June 19th, 2019

    10

    "Great"

    Will be back next year at the same place!

    Iberostar replies

    June 21th, 2019

    Dear Sylvain,

    We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home.

    Again, we thank you for your comments and we hope to welcome you back again soon.

    Best Regards,
    Quality Manager

    Iberostar Selection Varadero

    User rate:
    10
  • Pamela Joyce Coare says:

    June 1th, 2019

    10

    "An excellent hotel - highly recommended."

    This is an excellent hotel. We had a fabulous holiday and couldn’t fault anything. Thank you.

    Iberostar replies

    June 4th, 2019

    Dear Pamela,

    Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.

    Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

    Kind Regards,
    Quality Manager

    Iberostar Selection Varadero

    User rate:
    10
  • Lesley Ann Forsyth says:

    May 13th, 2019

    10

    "marvelous"

    we really loved our stay at that hotel

    Iberostar replies

    May 16th, 2019

    Dear Lesley Ann,

    It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travellers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.

    It would be wonderful to welcome you back again.

    Best Regards,
    Quality Manager

    Iberostar Selection Varadero

     

    User rate:
    10
  • Gary William Craswell says:

    March 23th, 2019

    10

    "A great vacation"

    We really enjoyed this resort.

    Iberostar replies

    March 26th, 2019

    Dear Gary,

    First of all, we would like you to accept our genuine appreciation for the loyalty you have shown us over the years by returning to our hotel for your most recent holiday.  We are also very happy that you have taken the time out of your day to share it with us. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve the service we provide for them.
    We would like once again to thank you for this kind review of our hotel and we will be delighted to welcome you back to stay with us again soon.

    Best Regards,
    Quality Manager

    Iberostar Varadero

    User rate:
    10
  • Colin Philip Richards says:

    March 18th, 2019

    10

    "Brilliant!"

    A wonderful stay in a very happy atmosphere. Great to be at a resort where all the staff are genuinely friendly and happy in what they are doing. Quality and standards at the highest level and we will definatly recommend this resort.

    Iberostar replies

    March 26th, 2019

    Dear Colin,

    First of all, we would like you to accept our genuine appreciation for the loyalty you have shown us over the years by returning to our hotel for your most recent holiday.  We are also very happy that you have taken the time out of your day to share it with us. Moreover, your evaluation is of the utmost importance for us because it shows through dialogue we can achieve the individual wishes and preferences of our guests and constantly improve  the service we provide for them.
    We would like once again to thank you for this kind review of our hotel and we will be delighted to welcome you back to stay with us again soon.

    Best Regards,
    Quality Manager

    Iberostar Varadero

    User rate:
    10
  • David Alden Mccord says:

    March 11th, 2019

    10

    "Great holiday!"

    Really enjoyed the Junior Suite in Bldg 17 on third floor with lovely view of ocean from our balcony! Resort is just a nice size and grounds very lovely and well kept. Beautiful beach very close and very nice pools as well. Japanese Restaurant was a nice dining experience. We were a party of 7 and usually ate at the Buffet Restaurant where there was always a good variety and well presented. Chocolate was awesome and was always doing some sort of activity on the beach or around the pools.

    Iberostar replies

    March 13th, 2019

    Dear David,

    We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new and exciting challenge for us based on providing our guests with a feeling of staying at another home from home.  Our highly motivated and competent team ensures that our service, as well as our hotel's extensive facilities, provide a holiday feeling of the very special kind for our guests.
    Again we thank you for your comments and we hope to welcome you back again soon.

    Best Regards,


    Quality Manager

    Iberostar Varadero

    User rate:
    10
  • Elizabeth Grietje Christi Van Belzen says:

    January 24th, 2019

    10

    "Amazing, great service, food and drinks perfect"

    It was a magnificent experience, the staff each one of them, from cook to cleaning staff and staff members working outside were very kind. Do not hesitate to book this hotel!

    Iberostar replies

    Dear Elizabeth,

    We are very happy to learn that you had such a wonderful time in our hospitality. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We, therefore, find it fantastic that our hospitality was so well received by you and that you have written so pleasantly about it. Thank you for your very kind words of praise, our staff will greatly appreciate your super comments.

    It would be an honour to welcome you back again Elizabeth but until we have that pleasure, we wish you all the best.

    Kind Regards,

    Quality Manager

    Iberostar Varadero

    User rate:
    10
  • Steven David Mann says:

    December 1th, 2018

    10

    "excellent"

    Excellent resort hotel; beautifully landscaped; staff were amazing; could have done with more reliable labelling of foods at the buffet eg each fish platter should be labelled.

    Iberostar replies

    December 4th, 2018

     

    Dear Steven,

    It has been a real pleasure to read this wonderful review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us.  

    We are thrilled to read you enjoyed our incredible resort and its beautiful grounds and that you found our staff amazing.  They work incredibly hard to ensure our guests stay is enjoyable and comfortable and your kind words will be greatly appreciated.  We are also pleased to hear you enjoyed our delicious cuisine and thank you for your suggestion on food labelling.

    We thank you once again for your excellent comments Steven and hope we have the pleasure of welcoming you back to Iberostar in the very near future.

    Best Regards,

    Quality Manager

    Iberostar Varadero

    User rate:
    10
  • Stephen Jones says:

    November 26th, 2018

    10

    "Excellent"

    This was our first visit to Cuba and we decided to stay at the Iberostar Varedero at the end of a 9 day tour. We are widely travelled and found the whole Iberostar hotel experience was excellent and I hope that we may return again at some point in the future.

    Iberostar replies

    November 28th, 2018

    Dear Stephen,


    Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.


    Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.

    Kind Regards,


    Quality Manager

    Iberostar Varadero

    User rate:
    10

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