Francis Michael Casson says:
February 3th, 2019
"Wonderful characterful hotel; a pefect place to stay in Cienfuegos"
A lovely characterful hotel in the middle of Cienfuegos which we found very convenient and wonderful to come back to airy courtyards and a lovely pool area. Would recommend this hotel to all our friends. Thank you.
Dear Mr Casson,
It has been a real pleasure to read this excellent review of your recent holiday with us at our hotel and we really appreciate that you took the time to write and share it with us and other travelers. The fact that we were able to exceed your expectations with our excellent standards in every area that characterise our company is of great importance to us.
It is therefore very satisfying for us that you have kept us in your fondest memories and it would be wonderful to welcome you back again.
Iberostar Grand Trinidad
Maxx Komack Walske says:
February 2th, 2019
"Gorgeous hotel with warmth and charm."
The Iberostart Trinidad is a GORGEOUS hotel with warmth and charm. My room was very comfortable and my towels were the most plush towels I have ever used! Every amenity was provided, the breakfast buffet was delicious and the staff was very friendly and accommodating. I highly recommend this hotel!
Thank you very much for your review of our establishment. We are always very happy to receive confirmation our guests have enjoyed an excellent holiday and have left with wonderful memories. Our combination of both a friendly and competent service is one of our highest priorities and we are constantly working to provide our guests with an excellent experience.
Finally, we thank you once again for your kind comment and we look forward to welcoming you back again. Until then, we wish you all the best.
Iberostar Grand Trinidad
Peter David Fletcher says:
October 26th, 2017
"Enjoyable stay in a first class hotel."
First class hotel with friendly attentive staff. Have no hesitation in recommending this hotel to others.
Georg Nagl says:
September 17th, 2017
"Perfect location, wonderful view, friendly staff"
We stayed at ibero stars Trinidad during the days hurricane irma was damaging the north of Cuba and experienced a perfect service, 24h friendly staff, always friendly, even the managers doing their best to support their colleagues 24h! We would and will highly recommend this hotel to our friends having the most motivated and friendly staff I have ever experienced (facing all the troubles and special inquiries during this crisis affecting all cuban people). Thanks to all of you and best reg
David Cowper says:
July 1th, 2017
"Really super hotel, great staff, great food, centrally situated."
Michael John Loynes says:
March 14th, 2017
"Busy hotel. One or two nights is enough."
Christopher Brian Williamson says:
March 1th, 2017
"Good but should upgrade the towels"
We stayed at 3 iberostar hotels in Cuba . Overall very good , but we would say the towels in bedrooms were generally old ,thin and grey and in one hotel we only had one bath towel for two of us
Christopher Scott says:
February 18th, 2017
Iberstar PARC central is a wonderful venue in the very centre of Havana. The hotel is clean comfortable and very well managed. Friendly and attentive staff are always available and the food is first class!!
Lee David Samuels says:
January 19th, 2017
"The staff promotes excellence and it is achieved. I offer my unconditional recommendation."
From the moment I checked in until the time of my departure the Trinidad, Cuba staff (front desk, bellhop service, restaurant attendants) were professional, efficient, knowledgeable and personable. The hotel is centrally located and is an easy walk to the historic district. Interior and exterior spaces are clean, comfortable, modern and safe. My room was comfortable, well lighted, spotless and the amenities provided were of an excellent quality. Breakfast options were varied and delicious.
Anne Maria Bergin says:
October 3th, 2016
I would recommend these hotels especially the friendliness of the staff and the ease that they answered queries etc. Just wonderful. Also the rooms and the views were great
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