Iberostar Las Dalias

Costa Adeje - Tenerife - Spain View map Stays for room/night before from 145 from 145

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Reviews

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User ratings
IBEROSTAR.com

8,5 1227 valuations

Reviews

518

  • Davy De Roover says:

    November 14th, 2018

    8

    "All good"

    3rd time in las dalias. Good hotel. Few things that can be better. But nevertheless all was fine. Maybe a price reduction in june 2019?

    Iberostar replies

    November 16th, 2018

    Dear Davy,

    We want you to know that we are so very grateful for such wonderful loyalty and for your lovely review of our hotel, it is very much appreciated.

    We are always delighted to receive clarification that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both professional and friendly service is one of our main priorities and we are always working to provide our guests with a genuinely wonderful experience.

    Again, we appreciate your positive comments and look forward to welcoming you back again soon Davy.

    Best Regards,

    Quality Manager

    Iberostar Las Dalias

    User rate:
    8
  • Derrick Sachs says:

    November 6th, 2018

    8

    "Very good apart from trousers at dinner"

    Please relax rules on males wearing trousers at dinner. Women wearing small shorts are allowed as are teenage children. Smart shorts for men should be allowed as jeans are this is a poor rule for your hotel please reconsider this rule

    Iberostar replies

    November 8th, 2018

    Dear Derrick,

    First of all, we want to thank you for choosing to stay with us whilst on your recent holiday and also for sharing your invaluable feedback with us. We have always taken every aspect of our establishment into consideration to create the best environment possible for our valued guests to enjoy and that fulfils their wishes as much as possible for the perfect holiday. Therefore, we appreciate both your praise and your helpful ideas with gratitude.
    Once again we thank you for letting us know how comfortable you felt in our hospitality and we hope to see you again soon.

    Best Regards,
    Quality Manager

    Iberostar Las Dalias

    User rate:
    8
  • Beverley Anne Austwick says:

    October 31th, 2018

    8

    "Ok"

    This was our second visit however we were disappointed that there wasn't as many themed nights as our last holiday, the food choices seemed very similar both lunch and dinner menu and they were very repetitive. The hotel was very busy and the sunbeds around the pool areas were always taken up with towels even though the guests weren't occupying them. On our last holiday you handed notices on the sun beds advising that if they weren't occupied within the next half an hour they would be removed.

    Iberostar replies

    November 8th, 2018

    Dear Beverley,

    First of all, we want to thank you for choosing to stay with us whilst on your recent holiday and also for sharing your invaluable feedback with us. We have always taken every aspect of our establishment into consideration to create the best environment possible for our valued guests to enjoy and that fulfils their wishes as much as possible for the perfect holiday. Therefore, we appreciate both your praise and your helpful ideas with gratitude.
    Once again we thank you for letting us know how comfortable you felt in our hospitality and we hope to see you again soon.

    Best Regards,
    Quality Manager

    Iberostar Las Dalias

    User rate:
    8
  • Keith William Corbin says:

    October 1th, 2018

    10

    "Amazing time had by all 6 of our family"

    Fantastic hotel with friendly helpful and happy staff that all work so hard a credit to Iberostar hotel group , would recommend to everyone , you will not be dissapointed

    Iberostar replies

    October 8th, 2018

    Dear Keith,

    We are very happy to learn that you had such a brilliant time in our hospitality. If our multi-faceted efforts in all our areas are appreciated by our guests, this is obviously considered a success for us. We, therefore, find it wonderful that our hospitality was so well received by you and that you have written so pleasantly about it.

    It would be an honour to welcome you back again in the future until then we wish you all the best.

     

    Kind Regards,

    Quality Manager

    Iberostar Las Dalias

    User rate:
    10
  • David Pattison O Para says:

    September 23th, 2018

    6

    "Like most of all other hotels in Tenerife just pay come then go that’s all that counts profit margin"

    Once there you don’t really care if your happy or not

    Iberostar replies

    September 25th, 2018

     

    Dear David,

    Thank you for writing to us about our lovely, four-star hotel in Tenerife, that is characterized by its fantastic location, next to leisure and shopping options, its cleanliness, excellent buffet and of course, our amazing team of staff that are mentioned constantly in our reviews. We sincerely regret that you did not receive that impression.  David, we hope to see you again in the future at one of our establishments and to completely fulfil all of your expectations, until then we wish you all the best.

     

    Yours sincerely,

    Quality Manager

    Iberostar Las Dalias

    User rate:
    6
  • Eve Diane Medhurst says:

    September 13th, 2018

    10

    "Yes"

    Excellent hotel, friendly staff,very clean,large pool areas with sun beds for all.

    Iberostar replies

    September 17th, 2018

    Dear Eve,


    It is always fabulous for us to receive such complimentary reviews like yours.  We really do appreciate the time and effort you have taken to share this opinion of your recent holiday at our hotel. We have treated your description of our services and facilities as a success story and your comments confirm that we are definitely on the right track with our numerous efforts and our attention to detail.


    We, therefore want to thank you again for your excellent review and will be delighted to welcome you back to one of our hotels in the near future.

    Best Regards,


    Quality Manager

    Iberostar Las Dalias

    User rate:
    10
  • Linda Pauline Elizabeth Smart says:

    July 30th, 2018

    6

    "Lovely hotel"

    Lovely hotel and spotlessly clean. My husband and I prefer smaller hotels but booked this one as we were treating family to celebrate our big birthdays and anniversary this year and thought this hotel would be good for the grandchildren. We would certainly consider staying at one of your smaller hotels when just my husband and I travelling. Only one downside is maybe would prefer a non-smoking area around pool as we were always surrounded by smokers when relaxing around the pool area.

    Iberostar replies

    August 1th, 2018

    Dear Linda,


    We are very happy to learn that you had such a great time with us and want to thank you for sharing your experience with others. The staff at our hotel and the entire team behind the scenes guarantee that we always aim to improve and meet the needs and goals of our valued guests. We welcome and value the ideas of our guests because with them we can achieve our goal of providing perfect holidays for them. Regarding your comments concerning smoking areas, we do our utmost to provide our guests with all of their wishes and desires whilst in our hospitality, however, the law in Spain allows smoking in outdoor areas, nonetheless, we will relay your suggestions to the appropriate management.


    Again we thank you for this constructive review of our hotel and hope to be seeing you and your family again soon.

    Best Regards,


    Quality Manager

     

    Iberostar Las Dalias

    User rate:
    6
  • Agnieszka Wladyslaw Tafelska Kaczmarek says:

    June 4th, 2018

    10

    "Super hotel"

    Only one disadvantage: lack of bottled mineral water in plastic bottles for to go

    Iberostar replies

    June 5th, 2018

    Dear Agnieszka,

     

    It has been most pleasing to read that you had such a great time in our hospitality and we want to thank you for sharing it with others. The fact that we were able to provide you with such a wonderful holiday experience is extremely satisfying and we will continue working hard to achieve this every day. Please allow us to explain that we are an environmentally friendly hotel chain, therefore you will notice a lack of plastic in all of our hotels, due to our effort to become more eco-friendly. We regret the inconvenience caused.

    Once more, we thank you for sharing this review of our hotel and we hope that we will be able to serve you again in the future.

     

    Best Regards,

    Quality Manager

    Iberostar Las Dalias

    User rate:
    10
  • Elizabeth Burns says:

    May 31th, 2018

    10

    "Fabulous hotel with wonderful staff. One of the best hotels we have ever stayed in. I visit Tenerife"

    Fabulous hotel with wonderful staff. One of the best hotels we have ever stayed in. I visit Tenerife usually two or three times per year to a private Apartment. However, if I ever need to stay in a hotel again it will certainly be Las Dalias. Everyone makes you feel so welcome. Certainly worthy of 5 *****.

    Iberostar replies

    June 1th, 2018

    Dear Elizabeth,

    We would like first of all to thank you for your excellent review of Iberostar. Our goal is to create a particularly pleasant atmosphere for our guests with our numerous services in our wonderfully designed hotel, so your words confirming our success are really important to us. We promise to extend your praise to all of our dedicated colleagues because we do have quite a remarkable team here.
    It is also good to know that you hold us in fond memories and we very much hope that you visit us again soon.

    Best Regards,
    Quality Manager

    Ibersotar Las Dalias

    User rate:
    10
  • Gertrude Johanna Maria Jansen says:

    May 13th, 2018

    8

    "We had a fine holiday"

    Fine hotel and service was good

    Iberostar replies

    May 14th, 2018

    Dear Gertrude,

    First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.


    We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.

    Best Regards,


    Quality Manager

    Iberostar Las Dalias

    User rate:
    8

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