Iberostar Anthelia

Costa Adeje - Tenerife - Spain View map Stays for room/night before from 184 from 184

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Reviews

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Reviews

272

  • Julie Page says:

    November 9th, 2018

    8

    "The little extra touches mean so much please reinstate them"

    We love staying at the Anthelia it's was our 3rd visit in 12 months but during this stay we noticed cut backs. We were served cheap brandy in the bar and charged the same price as before for Good brandy, we were charged the same price for small beers as large beer. The entertainment during the day had disappeared as had the Little treats around the pool. The breakfast buffet had also been reduced. Booking direct is also now more expensive than tour operators and hotels.com

    User rate:
    8
  • Jane Gant says:

    October 30th, 2018

    10

    "Excellent visit"

    User rate:
    10
  • Gaspar Stark says:

    October 28th, 2018

    10

    "Excellent"

    Perfect stay as usual.

    Iberostar replies

    October 30th, 2018

    Dear Gaspar,

    First of all, we want you to know that we are really happy that you had such an excellent holiday with us and thank you for sharing your experience. As we aim on a daily basis to exceed the needs and goals of our valued guests and provide them with a place of joy and total comfort, we are obviously humbled by your kind words.
    We would like to express our gratitude once again for your wonderful feedback and hope to have the honour of serving you again soon.

    Best Regards,
    Quality Manager

    Iberostar Anthelia 

     

    User rate:
    10
  • Carmel Joanne Mullan says:

    October 15th, 2018

    10

    "Very relaxing experience"

    The front desk staff were incredidbly friendly and helpful. A particular thanks to Marina for securing my parents a ground floor room. The staff in the buffet restaurant were excellent.

    Iberostar replies

    October 17th, 2018

    Dear guest,

    We are grateful to you for choosing Iberostar for your latest holiday, and for sharing the experience with us. Your enthusiastic comments about the prime pillars we set in place to ensure amazing holidays for our guests are great to receive.  Beautiful locations, helpful and friendly staff, cleanliness of our hotel and high standards of gastronomy are some of the most important elements of our company and reading that you found them all to your liking is brilliant news.
    Once again, we thank you for this complimentary review of your time in our hospitality.

    Best Regards,
    Quality Manager

    Iberostar Anthelia

    User rate:
    10
  • Vermeiren Peter says:

    October 9th, 2018

    8

    "Love the hotel, the huge space, swimming pool, quietness, garden etc."

    We had a meal in the Poseidon restaurant. I started with 'shavings of foie gras'. The taste was not as expected but what is more, my wife and I became sick overnight... Main course was veal, taste was also not very convincing , I ate it all but my wife was very disappointed. It is really a very nice place to dine, with a lovely view over the sea, reason why we wanted to have dinner in the Poseidon , but the quality of the food was (again) poor and not what we expect for a 5 star hotel.

    Iberostar replies

    October 17th, 2018

    Dear Peter,

    It has been an absolute pleasure to read this great review of your recent stay at our hotel and we really appreciate that you took the time to write and share it with us. We would like to consider all aspects to create an environment for our guests that fulfil all their wishes to achieve a perfect holiday. Therefore, we welcome both your praise and your helpful critique with gratitude.
    It is nice to know that you felt so comfortable with us and that have chosen to share that fact with others and we hope to see you again soon.

    Best Regards,
    Quality Manager

    Iberostar Anthelia

    User rate:
    8
  • Derek Nigel Beeton says:

    May 20th, 2018

    10

    "Excellent!"

    It`s a nice resort hotel, I enjoyed a lot while staying at Iberostar Anthelia. Good facilities, nice food, friendly staff and good location.

    Iberostar replies

    May 21th, 2018

    Dear Derek,

     

    First of all, we want you to know that we are really pleased you had such an excellent holiday with us at our hotel. Our staff will be particularly pleased with your praise, the entire team is not only particularly hospitable but is also given continuous training in terms of service and general working practice. We are therefore very pleased that both the efforts of our employees and our passionately prepared gastronomy have left a wonderful impression on you.

    Thank you again for sharing your motivating comments and we look forward to your next visit to our hotel.

     

    Best Regards,

    Quality Manager

    Iberostar Anthelia

    User rate:
    10
  • JEAN LUC TILKIN says:

    May 15th, 2018

    10

    "if you can afford it , its worth the money"

    Not cheap but you get something in return.

    Iberostar replies

    May 16th, 2018

    Dear Jean Luc,

     

    We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar. Such a pleasant feedback of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your positive review of our hotel and we hope that we will continue to provide you excellent holiday experiences in the future.

    Best Regards,


    Quality Manager

    Iberostar Anthelia

    User rate:
    10
  • Julie Page says:

    April 27th, 2018

    10

    "2nd visit we will be back"

    Superb 5* hotel. Staff are a credit to Iberostar. The hotel and grounds are immaculate, everywhere is kept pristine and such a pleasure to walk round. Totally relaxing place to stay with well appointed comfortable rooms.

    Iberostar replies

    May 15th, 2018

    Dear Julie,

    We would like to, first of all, thank you for your kind review of your recent holiday with us at Iberostar and also for your loyalty to our establishment on returning for your second visit. Such a pleasant feedback of our hotel is, of course, a great pleasure to read and confirms for us that our daily actions are worthwhile and that we are on the right path with our numerous efforts. Again we thank you for your positive review of our hotel and we hope that we will continue to provide you excellent holiday experiences in the future.

    Best Regards,


    Quality Manager

    Iberostar Anthelia

    User rate:
    10
  • Robert Louis J Devisscher says:

    April 13th, 2018

    10

    "Highly recommended for a perfect vacation"

    Great hotel with a great atmosphere. Spacious, quiet, cosy, and super friendly staff. The buffet is a real must-do for both breakfast and dinner. On top of that, the hotel offers a great selection of wines. It is not the cheapest hotel around, but well worth visiting if you are looking for a relaxed vacation in a well thought of environment. The customer is important here, you can constantly feel that.

    Iberostar replies

    April 27th, 2018

    Dear Robert,

    We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept.  Our day to day efforts is to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. This is ensured by our employees, the numerous services available and the careful distribution of our hotel and its facilities.


    Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future.

    Best Regards,


    Quality Manager

    Iberostar Anthelia

    User rate:
    10
  • Gerhard Herrmann says:

    March 28th, 2018

    10

    "Great sunny holidays at the south of Teneriffa"

    Iberostar replies

    April 17th, 2018

    Dear Gerhard,

    We would like first and foremost to thank you for choosing Iberostar for your recent holiday. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home from home.  Our highly motivated and competent team ensures that our services, as well as our hotel's wealth of facilities, provide a holiday feeling of the very special kind for our guests.


    Again we thank you for sharing this constructive feedback and we hope to welcome you back again soon.

    Best Regards,


    Quality Manager

    Iberostar Anthelia

    User rate:
    10

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