Jennifer Spencer says:
May 31th, 2016
I wish to express my thanks for the excellent service received from all staff in particular Hassin on reception and Hedde the night receptionist... Nothing was too much trouble for them in order to make my stay enjoyable. I also was greatly impressed by Sawcere who cleaned my room daily to an immaculate standard. Her friendliness and helpfulness was above and beyond expectations. I look forward to my return in September.
November 22th, 2016
It is always great for us to receive complimentary reviews like yours. We really appreciate the time you have taken out of your day to share this opinion of your recent holiday in our hospitality at IBEROSTAR Diar El Andalous.
We are glad to read that you enjoyed the way Hassin and Hedde on our reception team greeted you on arrival and that you were promptly checked in without any hassle. This is very good to know because at IBEROSTAR we know how our guests first 10 minutes in reception on arrival, the last 10 on check out and any assistance they provide in between can contribute greatly to the reputation of our hotel.
Thank you also for your wonderful comments regarding the service you received from the rest if our staff here also, we have since shared them with the entire team. It is always a great source of motivation for them to hear that our guests have appreciated their service and attention to detail.
And finally we are happy that you could enjoy the efforts of your housekeeper Sawcere and found that everything was kept spotlessly clean at all times. We have passed your compliments to her and she was really delighted to have contributed to your wellbeing at our hotel. Positive comments like yours help us all to stay positive, motivated and doing our utmost to provide perfect holidays for our guests.
Once more Jennifer, we thank you for sharing your experience with us and look forward to serving you again in September.
IBEROSTAR Diar El Andalous
Christine Smith says:
March 3th, 2014
Lovely Hotel. Friendly helpful staff in all areas. Food needs an overhaul. Basically more meat and less bone. Everything else was perfect.
February 25th, 2015
Mr Steven Leigh says:
March 1th, 2014
"Very good value for money."
We stayed 16-23rd Feb 2014 and thoroughly enjoyed our stay. The staff were friendly, the choice of food was good and the location is excellent being right next to the beach and an easy walk to the port. Based on what we paid for our stay, overall we would say that it was very good value for money.
Steve Whatman says:
January 29th, 2014
Just returned today after 11 great nights. All the staff and management are very friendly and can't do enough to make your holiday enjoyable. Although it was very quiet and not much evening entertainment, it was still a great place to stay. The food was typical for all inclusive but there was a good selection of meals and you won't go hungry. The bar was great and thanks to Jamel and Hassouna who made us very welcome and served us well. Ali in the restaurant was also very friendly and helpful. The Hotel is very clean and the rooms are cleaned everyday. Fresh towels everyday. The grounds and pools are maintained to an high standard and there are plenty of sunbeds. The guys will bring you mattresses for the sunbeds and there are towels available. Overall you can't fault this hotel, staff and location. The only minor negative was probably down to the time of the year, not many people and not a lot of evening entertainment. The animation team were very friendly and around most of the day. Perhaps they could organise some evening shows.
Andrea Hollova says:
January 8th, 2014
Me spended a 6 days in Iberostar Diar El Andalouse in Sousse, it´s was excellent servise, great area, confortable room, friendly and honestly ppl, i will be pleased to comming there again.
Carol Brookshaw says:
January 7th, 2014
My husband and I stayed over new year and we had an excellent time, actually it couldn't have been better. The food was very tasty and lots of choice, the staff were amazing, our room was perfect.Everyone went out of their way to make us very welcome so thankyou
January 4th, 2014
A FRIENDLY, COMFORTABLE HOTEL WITH EXCELLENT FACILITIES AND CUISINE.cOULD ONLY BE IMPROVED BY TEA/COFFEE FACILITIES IN ROOM.
HEATHER KING says:
January 3th, 2014
EXCELLENT STAY, HOTEL, FOOD, SERVICES. STAFF EXTREMELY HELPFUL & PROFESSIONAL. WILL DEFINATELY RETURN OURSELVES & RECCOMEND TO OTHERS
HEATHER KING says:
January 3th, 2014
LOVELY ACCOMODATION, FOOD SELECTION/PRESENTATION VERY GOOD, FRIENDLY HELPFULSTAFF, LEVEL OF SERVICE EXCELLENT. WILL DEFINATELY RETURN TO THIS HOTEL OURSELVES & ALREADY CONFIDENTLY RECCOMENDING TO OTHERS SOMETHING I VERY RARELY DO
Carol Morgan says:
December 1th, 2013
"Couldn't fault our stay excellent"
Very pleased with every aspect of our stay at the Iberostar Andelous. Staff are most polite and helpfull. Food and drink superb.