Services at Iberostar Tucán Hotel

Iberostar Tucán

Playa del Carmen, Quintana Roo - Mexico View map Stays for PP/PN from USD 138

  • Up to $500 in resort credits
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The all-inclusive, 5-Star Iberostar Tucan hotel staff is absolutely committed to making sure your stay is everything you’ve hoped for, and more. We have all the conveniences and amenities to make your stay flawless.


  • Concierge

    Eager and knowledgeable, ready to help you make the most of your stay.
    Hours: 8:00AM-11:00PM

  • Room Service

    Hours: 11:00AM - 11:00PM.

  • Gratuities, Taxes

    All tips and taxes are included, so there’s nothing to worry about.

  • Palapas

    A shady spot to take a nap.

  • Game room and Library

    Enjoy a hand of cards or curl up with a good book.

  • Cyber Café

    Iberostar Tucán’s portal to all things web-related. 
    Hours: 24 hours a day. 

Services with extra charge

  • Sensations Spa

    Pamper yourself with a full range of spa services including massage, facials and therapies that calm and soothe. Additional charges apply.
    Hours: 8:00 AM - 7:00 PM
    Reservation: required

  • Starmarket

    Exclusive Iberostar products are on offer as well as conveniences and sundries. Additional charges apply.
    Hours: 8:00 AM-11:00 PM.

  • Medical Service

    Better be safe. Additional cost
    Hours: 24 hours a day

  • Babysitter

    Happy to look after the little ones for you. Additional charges apply.
    Hours: 24 hours a day
    Reservation: required.