Concierge
Eager and knowledgeable, ready to help you make the most of your stay.
Hours: 8:00AM-11:00PM
The all-inclusive, 5-Star IBEROSTAR Tucan hotel staff is absolutely committed to making sure your stay is everything you’ve hoped for, and more. We have all the conveniences and amenities to make your stay flawless.
Services
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Room Service
Hours: 11:00AM - 11:00PM.
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Gratuities, Taxes
All tips and taxes are included, so there’s nothing to worry about.
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Palapas
A shady spot to take a nap.
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Game room and Library
Enjoy a hand of cards or curl up with a good book.
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Cyber Café
IBEROSTAR Tucán’s portal to all things web-related.
Hours: 24 hours a day.
Services with extra charge
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Sensations Spa
Pamper yourself with a full range of spa services including massage, facials and therapies that calm and soothe. Additional charges apply.
Hours: 8:00 AM - 7:00 PM
Reservation: required -
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Starmarket
Exclusive Iberostar products are on offer as well as conveniences and sundries. Additional charges apply.
Hours: 8:00 AM-11:00 PM. -
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Medical Service
Better be safe. Additional cost
Hours: 24 hours a day -
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Babysitter
Happy to look after the little ones for you. Additional charges apply.
Hours: 24 hours a day
Reservation: required.
