Services at Iberostar Paraíso Maya Hotel

Iberostar Paraíso Maya

Riviera Maya - Mexico View map Stays for PP/PN before from USD 144 from USD 144

Enter a destination or hotel
Optional dates
Rooms 1

Allocate people to rooms


Remove room

The Iberostar Cozumel Hotel has a dedicated team of professionals ready to provide you with the widest range of conveniences, services and attention to the smallest detail; all to ensure that your stay with us is a magical as Maya Riviera itself.



Eager and knowledgeable, ready to help make your stay flawless.
Hours: 7:00 AM - 11:00 PM.

Room Service

Enjoy food and drink without leaving your room.
Hours: 24 hours a day.

Gratuities, Taxes

All tips and taxes are included, so there’s nothing to worry about.


A shady spot to take a nap.
Hours: 24 hours a day

Pools and Jacuzzi

Swim, splash, play and enjoy.
Hours: 8:00 AM - 8:00 PM


You can never have too many.
Hours: 8:00 AM - 6:00 PM. 

Game Room and Library

Enjoy a hand of cards or curl up with a good book. Available all day.
Hours: 10:00 AM - 6:00 PM under staff supervision.

Cyber Café

Iberostar Paraiso Mayas’s portal to all things web-related.
Hours: 24 hours a day. 

Services with extra charge

Sensations Spa

Pamper yourself with a full range of spa services including massage, facials and therapies that calm and soothe.
Hours: 8:00 AM-8:00 PM.
Reservations: Required.

Shopping Center

From souvenirs to sundries and everything in between. Additional fee required.
Hours: 9:00 AM-9:30 PM.

Medical service

Feel safe and enjoy your vacations Medical services 24 hours. Additional fee required.

9:00 AM - 2:00 PM

4:00 PM - 7:00 PM


Exclusive Iberostar products are on offer as well as conveniences and sundries. Additional fee required.
Hours: 9:00 AM-9:00 PM. 


Happy to look after the little ones for you. 2 kids maximum. Additional charge apply.


Reservations: Required with the concierge.

*Subject to availability.