Carlos Pedroza says:
September 7th, 2018
I will highly recommend iberostar resort to all my friends and family members
September 12th, 2018
First and foremost, we thank you for choosing us to be part of your recent vacations in the Riviera Maya.
We sincerely hope you have had a memorable experience enjoying our gastronomic venues, beautiful facilities as well as with our fantastic entertainment activities and nightly shows.
Thank you for recommending us; it will be a pleasure to welcome you back at Iberostar Paraiso del Mar.
Josefina Taveras says:
September 5th, 2018
"Had a great time with my family."
September 10th, 2018
We thank you for choosing Iberostar Paraiso del Mar to spend your family vacations.
It pleases us to read that you and your family had a wonderful time enjoying our entertainment activities, our beautiful facilities, and our gastronomic venues.
We will be delighted to host you again in the near future.
Erwin Avila Osorio says:
August 23th, 2018
We stayed at the Paraiso Beach for 5 days and it was a wonderful experience, from the moment we arrived to the day we left we felt welcomed and were treated with such delight. The staff are awesome, I cannot say enough about how friendly, respectful, and attentive the staff was at all times. We will definitely consider going back to this resort, or any if the Iberostar chains in the future. And definetly to Riviera Maya or Cancun.
August 28th, 2018
We would like to thank you for choosing Iberostar Paraiso del Mar to spend your recent vacations.
It is rewarding to read that your experience with us was incredible and the outstanding service from our staff made your stay more enjoyable, comments like yours encourage us to keep providing and excellent service.
Furthermore, we are honored to hear that you are considering visit us again, we will be delighted to welcome you back!
Sonia Liliana Morales Morales says:
May 10th, 2018
I loved to stay at Iberostar Hotels. Personal are very friendly, the recreation team are spectacular, the attention of the personal superb, I was very happy and I hope to come back very soon. Love the cleanliness of the bedroom and bathroom and the installations in general, beautiful.
May 18th, 2018
On behalf of the team and Management of IBEROSTAR Paraiso del Mar, we would like to thank you for your staying at our resort and for sharing your opinion with us.
It is delighting for us to know that you loved your stay with us thanks to our beautiful facilities, the friendliness of our team, and the spark of our Star Friends.
We hope to have the pleasure of welcoming you once again in the near.
Mikhail Grodzhinskiy says:
May 1th, 2018
Had a very good vacation
May 22th, 2018
While extending you warm regards, we would like to thank you for having chosen IBEROSTAR Paraiso del Mar as your holiday destination.
It is gratifying to know that you had a great time at our resort and we hope that you had enjoyed all aspects of your stay.
It will be a pleasure to welcome you back once again in the near future.
KRISTIAN MARTIN says:
April 20th, 2018
"Nice place, too much pressure to attend "time share like" meeting. Concierge was not very helpful."
We were travelling with another couple. We both had done an early check in on the Iberostar website. When we arrived at the front desk, the staff had no information that we had requested an early check in, so one of the rooms was not ready. We then went to speak to the concierge and asked for some token gesture to compensate us for our trouble; we asked for one extra booking at one of the à la carte restaurants. The concierge, Jorge, said he would help us, but did not.
April 27th, 2018
We would like to thank you for choosing our resort on your recent vacations at the beautiful Riviera Maya.
It pleases us to know that our beautiful facilities were of your liking, on the other hand, we regret to read the inconveniences you experienced during your stay, and
we would like to apologize for the setback caused by the misinformation regarding to your early check in.
We hope you can stay with us once again so we can have another opportunity to impress you through an excellent service.
Wynona Catherine Packard says:
April 19th, 2018
Excellent resort, exceptional attention to detail, best entertainment staff. Loved the tropical setting with a variety of animals and birds!
April 27th, 2018
Thank you so much for having chosen IBEROSTAR Paraiso del Mar on your recent vacation to the beautiful Riviera Maya.
We feel honored by reading your review and knowing that you enjoyed our beautiful facilities, our exotic flora and fauna, and above all the attentive service of our staff. Rest assured we will share your kind words with our team to encourage them to keep doing the excellent job they do every day.
It will be our pleasure to host you once again in your upcoming vacations.
Lori Doyle says:
March 10th, 2018
"Does this mean overall experience ? If so, it was very good."
This hotel is well maintained, clean and staff is friendly. It would be nice if there was a small band for dancing before entertainment starts (like one at iberostar in Dominican. We also had minimal shower pressure but was okay. We enjoyed the walk through the treed walkway.
March 30th, 2018
We would like to take this opportunity to thank you for choosing IBEROSTAR Paraiso del
Mar on your recent vacations.
It is gratifying to read that you had a great experience at our resort due to our stunning
facilities, and our attentive staff. Furthermore, we appreciate your kind suggestions about
adding a band before our entertainment shows.
We are looking forward to welcome you back at any of our locations.
Dianne Aasen says:
February 19th, 2018
"We have always loved the Iberostar! Will definitely return again!"
This resort does not cater to Canadians. Unable to get spiced rum or Clamato juice to make caesars, not bloody Mary’s, We have stayed at this property as well as the maya 10 times. We were told we should have been offered an upgrade which we did not even get asked. We were also supposed to get a bottle of wine or champagne which we never seen either. We were with another couple who were asked about the vacation club but once they told the conseige no we were treated different.
February 28th, 2018
Thank you for staying at our resort and for taking the time to share your opinion with us.
We regret to read that we were not able to fully met your expectations during your last visit to our resort, but we would like to let you know that we truly value our repeat guests like yourself and we are saddened to read that you did not experienced the quality of the service that characterizes our brand and we want to formally apologize for this situation.
It is in our hope to have the pleasure of welcoming you back and recover your trust towards our brand.
Winnie Ky says:
January 24th, 2018
"The best experience ever for a holiday! Incredible food at the buffet(s)!"
The Chefs (Marcos U, Sandra, Margaritta) at the dinning room for the buffets were absolutely wonderful! They made our experience (my husband and I) the most memorable holiday experience we have ever had. Such heartfelt warmth, genuine interest to get to know us, and attention to our needs... we were most impressed and deeply touched. The servers were amazing too; always going the extra mile to make us comfortable and relaxed. Thumbs up to this whole team!!
February 19th, 2018
We would like to thank you for choosing IBEROSTAR Paraíso del Mar at the beautiful Riviera Maya.
It is wonderful to know you had a terrific stay with us thanks to the food and professionalism of our colleagues Marcos, Sandra and Margarita. We assure that they will be touched by your comments that with any doubt will motivate them to keep doing their best. We really appreciate your great comments.
We sincerely look forward to host you once again and offer you another memorable experience.