Services at IBEROSTAR Paraíso Del Mar Hotel

IBEROSTAR Paraíso Del Mar

Playa del Carmen - Mexico View map

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IBEROSTAR Paraíso Del Mar



When it comes to ensuring that your vacation is absolutely flawless in every way possible, the dedicated, professional staff at the all-inclusive 5 Star IBEROSTAR Paraiso Del Mar is eager to provide you with all the conveniences and services you need.


  • Concierge

    Eager and knowledgeable, ready to help make the most of your stay.
    Hours: 7:00 AM-11:00 PM.

  • Room Service

    Enjoy food and drinks at your room.
    Hours: 11:00 AM-11:00 PM.

  • Gratuities & Taxes

    All tips and taxes are included, so there’s nothing to worry about.

  • Palapas and chaises

    A shady spot to take a nap. Available all day at no charge.
    Hours: 24 hours a day

  • Pools and Jacuzzi

    Perfect for soothing your muscles after a workout.
    Hours: 8:00 AM-7:00 PM.

  • Game Room and Library

    Enjoy a hand of cards or curl up with a good book. 
    Hours: 24 hours a day.
    With staff at your service. 10:00 AM-6:00 PM.

  • Cyber Café

    IBEROSTAR Paraiso Del Mar’s portal to all things web-related.
    Hours: 24 hours a day.

Services with extra charge

  • Sensations Spa

    Pamper yourself with a full range of spa services including massage, facials and therapies that calm and soothe. Additional charges apply.
    Hours: 8:00 AM-8:00 PM. 
    Reservations: required.

  • Starmarket

    Exclusive Iberostar products are on offer as well as conveniences and sundries. Additional charges apply.
    Hours: 9:00 AM-9:00 PM.

  • Babysitter

    Happy to look after the little ones for you. Additional charges apply.
    Hours: 24 hours a day.
    Reservations: Required.

  • Medical Service

    Enjoy your vacation with peace. Additional charges apply.
    Hours: 24 hours a day.
    Pharmacy -10:00 AM-10:00 PM. 

  • Shopping Center

    From souvenirs to sundries and everything in between. Additional charges apply. Hours: 9:00 AM-9:30 PM.