Iberostar Costa Dorada

Marapica, Puerto Plata - Dominican Rep. View map Stays for PP/PN before from USD 78 from USD 78

Close
Enter a destination or hotel
Optional dates
Rooms 1

Tu búsqueda será para adults adultos y children niño/s, debido al rango de edad de los niños para este hotel

Tu búsqueda será para rooms habitaciones, adults adultos y children niño/s, debido al rango de edad de los niños para este hotel

Allocate people to rooms

Room

Remove room
El rango de edad de los niños puede variar según el hotel El rango de edad de los niños para este hotel es de 0 a 12 años

Reviews

Image

User ratings
IBEROSTAR.com

9,0 526 valuations

Reviews

185

  • Darren Kenneth Hulse says:

    July 20th, 2018

    8

    "Overall good but could be improved easily"

    This hotel could be an absolute diamond in the Caribbean however it’s let down by a couple of things, allowing locals in at weekends as they were rowdy and dominated the pool and staff, the mosquitos were abundant with little effort from staff to fumigate pool areas. Not enough staff on the bars so waiting for drinks. Evening entertainment needs to be a variety with no English language songs played and the volume far too loud which doesn’t allow people to communicate.

    Iberostar replies

    Dear Guest,

    Thank you for staying at Iberostar Costa Dorada. We appreciate your words, which is a way to know those things that we have to pay more attention. It is a shame to know that we have not met your expectations in our property.

    It's very important to clarify that we are open to all without distinguish their origin that means, locals are welcome and foreigners too. We never intend that our locals could be an impediment for you to fully enjoy your stay. So, we apology for any inconvenient they may have caused to you.  However, we have discussed all your complaints with the hotel management and they will take the corrective measures in order to ensure a pleasant experience to all our guests.

    Please come back soon for a better stay.

    Warmest Regards,

    Quality Manager Online

    Iberostar Dominican Republic

    User rate:
    8
  • Carla Torres says:

    July 16th, 2018

    6

    "Overall it was a good experience needs few fixes."

    The restaurant doesn't accommodate large groups easily and needs to be more aware of multiple food allergies. The beach is great BUT too many people trying to solicit business. I had an ocean view suite which was beautiful but the AC was inadequate, our room was often warm, thank god for the fan. They should call to remind guest of restaurant reservations. People were feeding their children inside the pools and food ended up inside. The Lion King and Michael Jackson show were GREAT!

    Iberostar replies

     

    Dear Guest,

    Thank you for taking the time to share your feedback regarding your recent stay with us.

    We are truly sorry to know that your experience did not turn out to be thoroughly satisfactory. On behalf of all of us here at Iberostar, we apologize for any inconvenience you experienced during your stay, and we promise to review and analyze all your comments in order to improve. 

    We appreciate your constructive feedback and sincerely regret not being able to fulfil your expectations.

    We would love the opportunity of welcoming you back.

    Sincerely,

    Quality Manager Online

    Iberostar Dominican Republic

    User rate:
    6
  • Hauge Oddvard says:

    March 14th, 2018

    8

    "Good"

    Ok hotel, and good food. But - on the negative side - some of us got sick and we talked to some others who got sick (stomach problems).

    Iberostar replies

    Dear Guest,

    Thank you very much to stay in our destination and for sharing with us your experience.

    We are very sorry if you become ill during your stay, there are different factor that can cause this but we will pass the note to our management.

    Please come back soon for another stay,

    Quality Manager Online

    IBEROSTAR Dominican Republic

    User rate:
    8
  • Nina Knudsen Rydjord says:

    February 4th, 2018

    10

    "Very good"

    Too noisy in the main bar area.. Too noisy beside the pool with bingo etc.. We wisch that there where a bus from the hotell to Puerto Plata andre to Cabarete some times during the Day.

    Iberostar replies

    Dear Guest,

    Thank you very much for your stay and for sharing your review with us.

    Please come back soon again,

    Quality Manager Online

    IBEROSTAR Dominican Republic

    User rate:
    10
  • Robert Eero Villiam Inkeroinen says:

    December 13th, 2017

    10

    "Very Good"

    If I choose Iberostar, I know I have done the right choise.

    Iberostar replies

    Dear Guest,

    Thank you very much for choosing our IBEROSTAR Costa Dorada for your holidays.

    Please come back soon for another great stay,

    Regards,

    Quality Manager Online

    IBEROSTAR Dominican Republic

    User rate:
    10
  • Jan Jimmy Roedin says:

    December 6th, 2017

    10

    "exellent"

    extremely friendly and good personal.

    Iberostar replies

    Dear Guest,

    Thank you very much for your stay and review.

    Please come back soon,

    Quality Manager Online

    IBEROSTAR Dominican Republic

    User rate:
    10
  • Zoe Heaton says:

    August 11th, 2017

    10

    "Overall good, would return."

    Hotel staff were friendly. Food was excellent. Hotel was very clean. Bedrooms need updating. Mini club daytime activities poor. Night time shows ok.

    Iberostar replies

    August 12th, 2017

    Dear guest,

    Thank you for choosing IBEROSTAR Costa Dorada as your holidays destination.

    It makes us happy know that you have had an overall pleasant experience. Thanks for pointing the staff friendliness, food and cleanliness. We took notes about the kids activities and room, we shared them with the proper departments.

    Once again, thanks for the comment and we all hope welcome you back soon.

    Best regards,

    Quality Manager Online

    IBEROSTAR Dominican Republic

    User rate:
    10
  • Jose Guzman says:

    July 14th, 2017

    10

    "Looking forward to returning as soon as possible"

    This hotel has a super nice atmosphere, not to mention that it has a great pool and excellent beach area.

    User rate:
    10
  • Anna Maria Landin says:

    March 29th, 2017

    10

    "Great!"

    Your staff was very serviceminded.

    User rate:
    10
  • Pekka Olavi Riikonen says:

    February 19th, 2017

    6

    "Bascially no surprises either way. OK."

    - dinner food: please pay attention here, basically ALL MEAT dishes badly overcooked, dryed, wrongly cut and no taste! Could be done on purpose to serve certain customers, but if nor,the head chef and staff are not up to their duties. Major minus on hotel's otherwise fairly good buffet/alacarte meals.

    User rate:
    6

Did you like this hotel?

Save it as a favourite hotel so it is always at hand on My Iberostar

This hotel is one of your favourites!