Iberostar Grand Amazon

Centro - Manaus - Brazil View map Stays for PP/PN before from USD 216 from USD 216

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El rango de edad de los niños puede variar según el hotel El rango de edad de los niños para este hotel es de 0 a 12 años

User ratings
IBEROSTAR.com

9,4 109 valuations

Reviews

9

  • Elisabeth Roseneu says:

    April 13th, 2018

    8

    "Great experience"

    Jefferson and his boat driver were excellent. Also restaurant staff Provided excellent service.

    Iberostar replies

    April 14th, 2018

    Dear guest,

    Firstly, we must thank you for staying at IBEROSTAR Grand Amazon, and for sharing your experience with us. 

    We are truly glad to know that you had a great experience on board. Thank you as well for mentioning the professionalism of our staff, which went above and beyond to exceed your expectations. Jefferson will feel grateful for your recognition to their excellent job.

    It was our honor to host you and we are looking forward to welcoming you back at IBEROSTAR. 

    Best regards, 

    Quality Manager

    IBEROSTAR Brasil

    User rate:
    8
  • Avram Kohen says:

    February 11th, 2018

    8

    "Mildly disappointing"

    Iberostar Amazonas: mildly disappointing. Hardly saw any wildlife in two of the outings. Visits to indigenous village and working farm lacked authenticity. Rubber museum was a movie set. An extremely sanitized Amazon experience. The overall quality of the product would not qualify as a five star compared to other Caribbean or Mediterranean cruises. The US$17 per day per person tipping rate suggested in the English pamphlet for tourists far exceeds the 36 Reais suggested for Brazilians. Why?

    Iberostar replies

    February 12th, 2018

    Dear guest,

    First of all, I would like to thank you for choosing IBEROSTAR Grand Amazon for your vacations.

    We regret that the days you spent on board were not completely to your liking. It is essential to know firsthand the experience of all our guests, in our path of a daily improvement.

    Please be assured that we took your comments into consideration and that they will help us to improve our services. We really thank you for your time and despite the issues you have raised following your experience, we hope that IBEROSTAR will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Sincerely yours,

    Quality Manager

    IBEROSTAR Brasil

    User rate:
    8
  • Rao Srilata says:

    April 16th, 2017

    8

    "Expensive but fun"

    Overall experience was good. But as a vegetarian, I found the variety and choices limited. The red wine served with buffet dinner was well below good quality. Paying $1500 for 4 nights is not cheap, I didn't expect to be served cheap wine. The excursions were fun and the staff made the trips very enjoyable. The air conditioning in the room was too fierce and could not be regulated. It made the nights very uncomfortable. Did not attend many of the evening shows but they seemed to be okay.

    Iberostar replies

    Dear guest, 

    On behalf of our management and staff of the IBEROSTAR Grand Amazon, we would like to thank you for your generous review of our resort.

    We are very happy to read such enthusiastic comments about the excursions and the staff.

    Please be assured that we took your comments into consideration and that they will help us to improve our services. We really thank you for your time and despite the issues you have raised following your experience, we hope that IBEROSTAR will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future.

    Kind regards,

    Quality Manager
    IBEROSTAR Brasil

    User rate:
    8
  • Beverly Coleman says:

    November 9th, 2015

    10

    Needs refurbishment....whole ship

    User rate:
    10
  • TIMO VAINIONPAA says:

    May 20th, 2015

    10

    "good experience"

    amazon cruise was great

    User rate:
    10
  • ernesto bertini says:

    August 29th, 2014

    9

    "Pienamente soddisfatto: volevamo avere una vacanza rilassante ma che offrisse anche possibilità di escursioni e visite."

    Resort veramente accogliente, adeguato alle aspettative, rispettoso delle esigenze di tutti , grandi e piccini. Ottimi spettacoli serali, buona offerta di ristoranti, ottimo servizio e pulizia. Spiaggia generosa, ottimale per le corse/passeggiate mattutine, il meglio offerto dall'ambiente naturale.

    User rate:
    9
  • Marcelo Rustici Bernat says:

    August 26th, 2014

    10

    "Relaxante e diferente. Ótima opção para contato com natureza sem dispensar o conforto."

    Uma das melhores experiencias que tive em viagens pelo Brasil. Senti falta apenas de comidas típicas da amazônia, no café da manhã e durante os lanches. Ótima tripulação e guias muito competentes.

    User rate:
    10
  • Marcelo Rustici Bernat says:

    August 26th, 2014

    10

    "Relaxante e diferente. Ótima opção para contato com natureza sem dispensar o conforto."

    Uma das melhores experiencias que tive em viagens pelo Brasil. Senti falta apenas de comidas típicas da amazônia, no café da manhã e durante os lanches. Ótima tripulação e guias muito competentes.

    User rate:
    10
  • Juan Carlos Ortega-Recio says:

    January 13th, 2014

    10

    "Very pleasant, relaxing and full of new knowlege and experiences. I was very touched with the Santa Klaus gifts to the Kambeba children."

    I had already stayed at the Grand Amazon in 2008. The fact I returned in 2013 is a clear demonstration of my satisfaction degree. I very often recommend this experience to friends of mine.

    User rate:
    10

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