The IBEROSTAR Cancún staff of dedicated professionals will provide you with the widest range of conveniences and services to ensure that your stay with us perfect in every way.
Eager and knowledgeable, ready to help make your stay flawless.
Hours: 8:00 AM-11:00 PM.
Enjoy food and drink without leaving your room.
Hours: 24 Hours.
Free access for one device per room.
Hours: 24 hours.
Gratuities and Taxes
All tips and taxes are included, so there’s nothing to worry about.
Palapas and Lounge chairs
A shady place to take a nap.
Hours: Available all day.
IBEROSTAR Cancún’s portal to all things web-related.
Hours: 24 hours a day.
Services with extra cost
Free access to the SPA Sensations wet areas. Massages, facials, soothing and relaxing therapies have added charge.
Hours: 8:00 AM - 8:00 PM
Exclusive IBEROSTAR products are offered as well as conveniences and sundries. Additional charges apply.
Hours: 8:00 AM-10:30 PM.