With IBEROSTAR Online Check-in, you can enjoy your holiday even more. The IBEROSTAR Online Check-in includes two different services:
Fill in all the necessary information to stay in the hotel and skip the line at reception desk. More information
To make the most of your stay, speed up the check-in process at the hotel by filling out the details that we’ll need beforehand. You can make changes to your details on the form from the moment you confirm your booking until 48 hours prior to your arrival.
My Room Online
Make your reservation through www.iberostar.com or with our call center. You will be able to select the room of your preference! *This service is not available for hotels in Mexico, Dominican Republic, Brazil, Jamaica or the U.S. More information
IBEROSTAR My Room Online is available from five days before to 10am on check-in date*.
After selecting and booking your room, you will get a confirmation email including your room number. You will be asked to show this email at reception desk on arrival.
More information here.
*Not available for hotels in Mexico, Cuba, Dominican Republic, Brazil, Jamaica or the U.S.; IBEROSTAR Santa Eulalia, IBEROSTAR Costa del Sol, IBEROSTAR Grand Hotel Portals Nous, IBEROSTAR Club Palmeraie Marrakech, IBEROSTAR Bellevue, IBEROSTAR Sunny Beach Resort, IBEROSTAR Creta Marine e IBEROSTAR Creta Panorama & Mare.