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  • Hotels in Costa Adeje. Book online your holidays with IBEROSTAR Hotels & Resorts
    From
    43
    person/night *Room only
  • Hotels in Costa Adeje. Book online your holidays with IBEROSTAR Hotels & Resorts
    From
    43
    person/night *Room only
  • IBEROSTAR Torviscas Playa, 4 stars resort
    From
    43
    person/night *Room only
  • Hotel in Costa Adeje. IBEROSTAR Hotels & Resorts
    From
    43
    person/night *Room only

IBEROSTAR Torviscas Playa

Our guests reviewsIBEROSTAR Torviscas Playa

  • Lynne Mc Leod says: 7 months

    The only comment I would make is that the rooftop pool and area should be for adults only. It is lovely and peaceful up there and there should be no children allowed as there are childrens pools on the ground floor.

    "We have stayed at this hotel before and just love it. The staff are excellent and cannot do enough for you. It is clean, comfortable and the food is excellent. If you have any problems. The staff sort it out for you . Its not a problem. An excellent location on the beach. Lovely swimming pools, which are kept spotless. Good entertainment team for children and adults. "

    Rating: 10,0
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  • S W Lewtas says: 7 months

    yes

    "Staff very helpful and their command of English excellent. Food and choice very good. Pool and surroundings good. Lifts good. Location good. Entrance good. Entertainment good. Room- Aircon not working on arrival, unable to fix until next day. Cockroach found-one in bedroom and two in dining room on separate days. Decor on corridors,stairs and bedroom tired and dated."

    Rating: 7,0
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    7 months

    "Dear Guest, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Torviscas Playa hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We sincerely regret reading that you found cockroaches on two different occasions during your stay. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of Tenerife, the presence of insects is unfortunately unavoidable; nevertheless we shared your comments with our Hotel Manager for further review. On the other hand, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Once more, thank you for making us your choice hotel when visiting Tenerife; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • Noel Caulfield says: 7 months

    for our 44 anniversary.look forward to returning.Noel rose caulfied

    "On behalf of my wife and I,we would like to thank all of staff for from receptions waiters,waiteresses,house staff and maintenance for being so friendly,and making our stay so pleasent,also chefs and kitchen staff.We have been to bahia principe for last 14 years,for our anniversary on 27 of March,we had such a lovely time at the Ibreostar we have booked to return on 22 of March 2015 "

    Rating: 10,0
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  • Lennes West says: 7 months

    fab all round

    "Stayed at Iberostar Torviscas Hotel in Costa Adeje.Was a excellent hotel,nice room with side sea view.Food was brilliant plenty of choices.Everything about the hotel was good.excellent staff on hand to help both entertainment and reception.Would definitely stay here again."

    Rating: 10,0
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  • N.Wilkinson says: 7 months

    I look forward to returning next year

    "Really enjoyed the break at the Torviscas Player. The hotel staff were very friendly and accommodating which made the holiday. The food choice and quality was excellent. No complaints at all!"

    Rating: 10,0
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  • Alan Smith says: 7 months

    yes in may 2015

    "great hotel,friendley staff."

    Rating: 9,0
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  • Celia From Oxfordshire says: 7 months

    Helpful staff, good food, nice pools, close to beach, but noisy rooms which need decorating.

    "Road side rooms are noisy. I asked to be moved after one night to the other side of the hotel, which was much quieter. So if you are used to quiet surroundings be warned. The rooms are clean but very tired, and in need of decorating. Also grubby looking dated orange and brown carpets need replacing with tiles and the bathrooms need updating. The food is excellent and the staff are very pleasant."

    Rating: 7,0
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    7 months

    "Dear Celia, We highly value the time you spent to share your experience and suggestions about the hotel IBEROSTAR Torviscas Playa, being fully aware that listening to our guests' feedback is the way to go to guarantee wonderful vacation memories to all our guests. We took good note of your comments related to our rooms and shared your feedback with our management team for further revision although we would like o take the opportunity to point out that all rooms are regularly revised by our maintenance staff to make sure that everything is functional at all times and are grateful for your highlight on the cleanliness of our accommodations. On the other hand the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Last but not least, we thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once again we would like to thank you for your feedback which gives us the opportunity to make improvements and thus offer all our guests a better service. We hope to see you again soon ensuring you in advance of our utmost commitment to offer you a very enjoyable holiday experience with IBEROSTAR. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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