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  • Hotels in Costa Adeje. Book online your holidays with IBEROSTAR Hotels & Resorts
  • Hotels in Costa Adeje. Book online your holidays with IBEROSTAR Hotels & Resorts
  • IBEROSTAR Torviscas Playa, 4 stars resort
  • Hotel in Costa Adeje. IBEROSTAR Hotels & Resorts

IBEROSTAR Torviscas Playa

Our guests reviewsIBEROSTAR Torviscas Playa

  • Alexander Johnson says: 3 months

    Would think about coming back if rooms

    "Good location staff were good food good not a 4star room tired and bathroom tiles on floor & walls were cracked & broken entertainment was very poor public areas were clean and well decorated not happy about the charge for the safe also lack of s electric sockets also lack of bath towels as we showered twice a day we had 4 cockroaches in bathroom we paid £140 for an upgrade to a sea view "

    Rating: 8,0
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  • Steven Miller says: 4 months

    Reasonable stay but hotel over rated at 4 star and in need of modernisation

    "Hotel staff are fantastic and helpful. Standard rooms are definitely not what i expect from a 4 star hotel. Bathrooms had cracked floor tiles, silicon sealant badly rotted and coming off the shower and walls. Bath was damaged and in poor order. Rooms are very dated and in need of modernisation. Pool area is good and never a shortage of sun beds. Water is freezing cold."

    Rating: 5,0
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    3 months

    "Dear Steven, We appreciate you reaching out to us to notify us of your concerns related to your recent stay at our IBEROSTAR Torviscas Playa hotel and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they can make the appropriate adjustments in the areas you mentioned. On the other hand we thank you for your praising words towards our staff, their great attitude and genuine kindness and helpfulness are undoubtedly one of our hotel’s main assets, this is why we will make sure to share your comments as we know it will mean a great deal to all. Please be assured that we took your comments into consideration and that they will help us to improve our services. We really thank you for your time and despite the issues you have raised following your stay, we hope that IBEROSTAR will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • Sr says: 4 months

    would go back some day?

    "Lovely hotel.but this was the most expensive hotel for drinks. Example 1&half pint of larger was 7.45 euro 2glasses of wine 8.30.but across the road it was only 1 Euro a pint & 2 euros a glass of wine which was much better in price & taste.apart from that we did enjoy are holiday."

    Rating: 6,0
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    3 months

    "Dear Guest, Thank you for your insights following your recent visit to our IBEROSTAR Torviscas Playa hotel. We always look for ways to improve and your comments are crucial to our future success. We took good note of your comment on the prices of our drinks and lament your disappointment; we however would like to point out that our prices are studied in accordance with the prices of 4 star hotels in the area; nevertheless we will share your review with the appropriate managers for information. On the other hand we are glad to hear that overall you enjoyed your stay and encourage you for a future occasion to contact our call center from where we can offer you a personalized booking guidance and help you select the type of meal plan that best meets your holiday needs and wishes. Once more, thank you for making us your choice hotel when visiting Tenerife; we look forward to welcoming you back and please do not hesitate to contact us beforehand and let us know how we can make your stay even more enjoyable. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • Emma Skilton says: 4 months

    shame about the bed bugs

    " The staff were friendly and polite. The Breakfast buffet was impressive. The location is great. The hotel appeared clean if a little tired in some areas. On the negative side. We had bed bugs in our room. My husband is covered in bites, We did not realise what it was in time to ask for our room to be changed. We told reception they were very blaze not the reacrion I expected. Holiday spoilt "

    Rating: 7,0
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  • Mr A French.Uk. says: 4 months

    excellent stay.

    "High praise for our stay at the treviscas playa in Adeje . Tenerife.full wife would have been good."

    Rating: 10,0
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  • C.C.Davies says: 4 months

    the number of guests on bed and breakfast still in shorts and tee shirts in the evening lowererd the tone of the hotel

    "enjoyed the Hotel again ..food was excellent as was the service of the friendly staff. the superior room we had is ready for a refurbishment and was very noisy at night until 11.30 due to the outside entertainment being ridiculously loud from the Havima hotel"

    Rating: 7,0
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    3 months

    "Dear Guest, We appreciate you taking the time to share your feedback on your recent stay at our IBEROSTAR Torviscas Playa as we are continuously striving to perfect our services for our valued guests. We lament the disturbances caused by the noisy entertainment of the hotel next-door and not being informed as we would have looked for an alternative accommodation; for a future visit please do not hesitate to contact our reception desk for anything you may need to fully enjoy your stay among us. On the other hand, we thank you for your praising comments on gastronomy and service; we will not fail to congratulate our Chefs and staff on your behalf. Thank you for making us your choice hotel when visiting the area, we look forward to welcoming you back again very soon. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • John Raby says: 4 months


    "excellent we enjoyed our stay at the torviscas playa and the staff where fantastic maria chambermaid Freddie waiter fantastic staff credit to them.Bed room may need facelift but everything was 1st class clean everywhere food good and we look forward to our next visit providing a room can be sorted to our expectations. Your hotel there puts your neighbouring hotels to shame in our opinion. thanks."

    Rating: 9,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)