IBEROSTAR Torviscas Playa
Our guests reviewsIBEROSTAR Torviscas Playa
wrong hotel for elderly folk
"firstly made our booking with ibostar with a lovely lady called yamina--she requested a top floor room for us with a sea viewon arrival at the torviscas we were put in room 254.we were very disappointed as we only had a side seaview and no sun all day.as we are elderly we like to sit and read on the balcony.we tried to upgrade but were told it was not possible.we found reception staff to be at best abrupt--except on day four we met isabelle simon(i think) and she was a breath of fresh airshe allowed us to upgrade to an executive room 652 and it made such a diierence to us!we could sit out in the sun in peace and quiet and read our books and there was no noiseoverall i would never go back to the torviscas--we had no idea it was in such a hilly positionand really not suitable for arthritic elder peoplefinally you two lovely staff are to be commendedsean and patricia otoole"Rating: 4,0
a truly wonderfull experience mainly by the friendliness of the overall staff
"it was incredible how friendly, helpfull and correct the staff acted. We are used to hotels like the Atlantis in Dubai or the ST George Lycabettus in Athens and deliberatly chose this hotel in Tenerife for a family holiday. It was simply a great time to be had. The hotel was very clean and well maintained despite being a tat older. It was greatly by the effort of the staff both in maintenance, kitchen, waiters, reception,..... that we had such a good time. The only minor point was the lack of being able to dine on the terrace and the lack of cozyness in the bar. With a few minor changes the bar has every potential to grow into a nice meeting area whereas its cold and uninviting now. But as said a minor point in a great place to stay!"Rating: 10,0
OK but breakfast was poor and juice was truly awful.
"Room was fine, although 3* not 4*. Staff were generally friendly and helpful. Broadband was good quality and reasonably priced. Pool area was good and clean. Animacion staff were fun, though entertainments were very corny. Courtesy room was a good alternative to late checkout.- Decoration in lobby and rooms was very bland and un-luxurious.- Breakfast selection had huge quantity but was poor quality and unappetising.- The fruit selection was either tinned fruit or very unappetising and roughly chopped unpeeled fruit.- Worst of all was the "juice dispenser". A 1* youth hostel would be embarrassed to have a machine like that producing, almost undrinkable coloured water, as the only source of chilled liquid."Rating: 4,0
Great hotel to make a 3, 33 and 63 year olds happy about life, sun, pool, food, service and fun!
"Three generations of our family had a great time at Iberostar Torviscas Playa for one week. It had everything for each of us - nice and clean rooms, good food, beautiful pool area, superb and courteous service. We are definitely coming back next year!"Rating: 10,0
hotel absolument à recommander à tout point de vue.
"Depuis que nous séjournons dans les hôtels pour nos vacances, (depuis 1996) votre hôtel est celui ou notre séjour a été le meilleur.Si nous revenons à Ténérife, c'est dans votre hôtel que nous y séjournerons"Rating: 10,0