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  • IBEROSTAR Torviscas Playa, 4 stars resort
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    43
    person/night *Room only
  • Hotel in Costa Adeje. IBEROSTAR Hotels & Resorts
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IBEROSTAR Torviscas Playa

Our guests reviewsIBEROSTAR Torviscas Playa

  • Pam J69 says: 10 days

    "Such an excellent hotel all the staff are welcoming and friendly. They couldn't do anything more for us. Food rated very highly and would recommend this hotel to anyone. Have been there twice this year and already planning our next visit "

    Rating: 10,0
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  • Mick says: 15 days

    very enjoyable, relaxing holiday

    "Had a wonderful holiday at the Torviscas Playa. Hotel Staff were very friendly and always smiling which must be a complement to the management. Food very good. Had a lovely room on 6th floor with side sea view. All inclusive option excellent. Hotel was very clean and tidy. Plenty of sun loungers and umbrella's around the pool. Would definitely recommend and hope to return soon. "

    Rating: 9,0
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  • John Bate Jackieb1936@Gmail.Com says: 16 days

    ienjoyed the holiday very much

    "I tried to get a discount on my next holiday using the code you gave me e8d3af605d but was told they could not get it on my holiday could you explain thank you "

    Rating: 9,0
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  • Philip Adlam says: 17 days

    We will defiantly be coming back.

    "We had an initial issue with our room booking, but we are very happy to report that the management team resolved it swiftly (Alberto and the GM), they could not have been more apologetic, and they gave us an upgrade for any inconvenience they’d caused us. Throughout our stay we could not fault anything about the running of the hotel, the food, all services and the team that delivered them – 100% perfect and five star, thank you. "

    Rating: 10,0
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  • Janet says: 20 days

    dont understand the question

    "Rooms tired but very clean. Location and pool excellent. Disappointed all inclusive guests have to pay for lunch to eat outside. Half of restaurant closed at lunch time so you cant enjoy view of pool but eat under artificial lighting. No outdoor eating in evening either. All inclusive guests all saying the same address meal times and hotel would be perfect. Thank you"

    Rating: 7,0
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    8 days

    "Dear Janet, Thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Torviscas Playa hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We sincerely regret your disappointment for our Barbecue Restaurant not being included in your All Inclusive meal plan and although this information is duly reported on our website, we will share your feedback with our management team for information. On the other hand, we are glad you liked our pool area and are grateful for your highlight on our prime location. Last but not least, thorough cleaning being an absolute must for IBEROSTAR, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is the base for a comfortable holiday experience in any hotel. Once more, thank you for making us your choice hotel when visiting Tenerife; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • Mr Ian Gray says: 22 days

    I would stay again as it represents very good value for money

    "The hotel is very busy and the staff are very attentive. If I had a complaint it would be that it looks a little tired in places and if you are on the road side of the hotel there is a lot of noise"

    Rating: 6,0
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    8 days

    "Dear Guest, Thank you very much for the time you took out of your day to share your personal impressions on your stay at our IBEROSTAR Torviscas Playa hotel; your input is extremely important to us as it allows us to continually improve the experience we create for our guests. We shared your comments on our hotel with our management team and lament not being informed about the disturbances caused by the noise coming from the road as we would have looked for a solution for you to fully enjoy your stay, however, the street being semi-pedestrian, we usually do not receive this kind of feedback from our guests; for a future occasion we encourage you to contact our call center from where we can offer you a personalized booking guidance and help you select the accommodation type that best meets your holiday needs and wishes. On the other hand, we would like to thank you for your kind words towards our staff; their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Torviscas Playa "

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  • Ann Hulme says: 23 days

    I was given a sea view which was nice as I did not pay for one

    "Hotel very good. Rooms a bit tired could do with redecoration.Lack of electricity sockets as well eg you could have tv or fridge on but not both."

    Rating: 8,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)