IBEROSTAR Torviscas Playa
Our guests reviewsIBEROSTAR Torviscas Playa
"We stayed 3 times before during one week in your hotel Torviscas. Each time we were in an executive room with the private terrace on the 6th floor. This year it was impossible to book this kind of room via Neckermann Belgium or Neckermann Netherland. So we boocked an ordinairy room. On our arrival, we given room 163. We aksed for an upgrade, but a very friendly lady at the reception told us it was impossible because the hotel was fully booked. The same day we went to the fence on the terrace of the 6th floor and we noticed there was no one present at the terrace. The day after, we checked again and as usual there was no one at the terrace. We know that this terrace is reserved for the exec. rooms, but as we had several times before the experience that very few people make use of it, we asked at the reception if there was any possibility to grant us the entrence on the terrace ( against payment if neccessary). A nice young lady asked tyhis to one of her superiors if she could do that, but this man shouted angry something at her in spanisch. She excused her toward us that she could not fulfill our wisch. We are convinced that our demand could be granted, but because of the reaction of that man, she could not dare to do it. We did not want to discuss, but we just told her that the brute just decided that we would never come back again."Rating: 10,0
Really not bad :))
"I and my wife had a wonderful holiday at Iberostar Torviscas Playa/6-20 May, Tenerife/.We've been pleasantly surprised by the level of the hotel and it's service.All was good: room, food, entertainment, swimming-pool.We'd be glad to have one more holiday with you :)Wish you further prosperity. Best regards,Vladimir and Yulia"Rating: 8,0
Great, enjoyable, super !
"Once again we enjoyed our stay in the Torviscas Playa Hotel. The fact that it was already for the seventh time that we spent a week of our Easter holidays in the hotel (since 2005) evidences our satisfaction and appreciation for accommodation, facilities, restaurant, service and friendliness of personnel, quality of the multicultural and multilingual animation team,... Our 13 year old son still loves it, which proves the hotel is child friendly."Rating: 8,0
Fantastic staff, great location, good food.
"This is the 2nd time we have stayed at this hotel. We enjoyed ourselves so much last year we just had to come back. Thankfully, they've kept all the elements that make it great.The staff are all friendly, welcoming and happy to help, whether it's the cleaners, reception or bar staff, chefs or restaurant staff. They really helped make our stay a pleasure.Our room was spacious, clean and comfortable. We had a seaview on the 6th floor, and the view from the balcony was delightful, especially getting to see the sunsets with a glass of wine in the evening!The food was good also, we were half board. The only downside was that after a couple of days you were back to the same type of food, and it can get a bit boring. However, it was well cooked and tasty, so no real hardship.The hotel itself is large and spacious, and well placed near the beach.All in all, the Torviscas Playa is a really well-run hotel in an ideal location, and perfect for couples and families alike. We would be very happy to recommend it, and we will definitely be going back again."Rating: 8,0