IBEROSTAR Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean and Caribbean. With over 100 hotels of 4 and 5-star quality, IBEROSTAR Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. Reserve your stay with IBEROSTAR Hotels & Resorts.
"My friend and I stayed at Torviscas Playa and cannot fault anything - food, staff, decor, cleanliness and entertainment were excellent. Our Room Number was 148 or maybe 184 and on the first two nights noise from the terrace was rather loud only quietening down about 0130. We asked for another room & were given 209 & we got to sleep without disturbancee. Thanks for a lovely holiday-we'll be back."
"We enjoyed very much our 2nd stay at your hotel. Lovely room except the bathroom needs attention. We had a great view from the balcony and will be asking for this room on our next visit. The food was excellent too."
"Fantastic holiday , hotel absolutely spotless , staff very friendly and helpful , food lovely with lots of choice and most important drinks plentiful and served with a smile . Location is perfect and pool area beautiful "
"We have just returned to the Iberostar Torviscas Playa for the 5th time. As usual the staff were exceptional but this time no kids pool. I have a 3 year old and for the whole 11 nights had no pool for the baby. Also the noise of the machines and the replacing tiles. I spoke to a lovely lady Janna Guest Relations Manager and have been promised compensation on our next visit."
We first would like to thank you for your loyalty and trust in our IBEROSTAR Torviscas Playa hotel for your family holidays in Tenerife, as well as for the time you spent to share your recent experience.
Please accept our sincerest apologies for the inconveniences caused by urgent needed repairs of our kids’ pool during your stay; unfortunately these kinds of incidents may happen anytime and we did our utmost to minimize the disturbances for our guests.
On the other hand, we greatly appreciate your kind words towards our staff, their kindness and helpfulness being one of our hotel's main assets; we will make sure to congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.
Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Tenerife and please do not hesitate to contact us beforehand to organize every detail of your stay.
IBEROSTAR Torviscas Playa
As to us the vision of our clients is the key to complete guest-satisfaction, we are very grateful for the time and effort you spent writing this review on your recent holiday experience at our IBEROSTAR Torviscas Playa hotel. We are fully aware that this is the best way to achieve superiority and excellence in our daily services.
We took good note of your comment on our hotel, and although we would like to point out that we regularly maintain all rooms and installations in order to guarantee the respect of our standards at all times, we have shared your review with our head office in order to study the possibility to undertake a refurbishment in the near future.
On the other hand, we thank you for your highlight on our prime location, facing the Ocean and with a wide array of leisure and dining options within easy reach and are sincerely grateful for your kind words towards our staff; we will make sure to share your review as we know it will mean a great deal to them.
We will take in consideration all of your comments and we will try our very best to surprise you positively if you decide to honor us with a new visit in the future.
IBEROSTAR Torviscas Playa
"The staff are excellent as is the swimming pool, restaurant, and bar areas at the Torviscas Playa the only let down was bedrooms and bathrooms need updating. Is these had been as good as the rest of the hotel it would have been a 10 ."
"This hotel Torviscas playa was really good! The rooms are very comfortabele and clean, the people who work in the hotel are so kind and the breakfast at the restaurant was amazing! The location, so close to the beach is also a positive point. "