IBEROSTAR Las Dalias
Our guests reviewsIBEROSTAR Las Dalias
We had a lovely holiday and would certainly come back.
"Las Dalias is an excellent hotel. The food is 1st class, the staff are wonderful and the location of the hotel is good. Maybe the bedrooms need up-dating a little but the whole hotel, including the bedrooms, was very clean."Rating: 10,0
on the whole a good holiday
"The hotel cold do with a bit of TLC. Guest should not be allowed to queue up and reserve sunbeds and leave them empty sometimes until the afternoon. Apart from this the food was excellent and the staff friendly and very helpful"Rating: 8,0
"we were happy with staff, but when we found little ants all over the room , nothing got done about it & if it was nothing got rid of , but nothing was said to us ,so maybe nothing was done. you gave me an empty can of ant killer, but couldnt go the extra mile and find me a full can . in the end we used hair spray.we should have been moved the day before. woke up next morning , there were live beg bugs in our daughters bed. took to reception and we eventually got a new room. once again we had to move everything, no one offered to move the bags. so all in all the management , reception dont have alot time for the customers. I even asked many times for extra pillows none arrived & when i went at 10 pm to reception for some, there were none available , i asked 1s thing in the morning. Where it does stand on its own, is the rest of the staff they bend over backwards for you. the entertainment staff were excellent. the food hall fantastic, bar staff always friendly. the hotel i cant knock , but when you get bugs ,you need to sort out straight away and keep your customers informed all the time. it would have been excellent. Mikee"Rating: 8,0