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  • Gorgeous holidays in Santa Cruz de Tenerife. IBEROSTAR Grand Hotel Mencey
    From
    43
    person/night *Room only
  • Hotel in Santa Cruz de Tenerife. IBEROSTAR Hotels & Resorts
    From
    43
    person/night *Room only
  • IBEROSTAR Grand Hotel Mencey, 5 stars nice accommodation
    From
    43
    person/night *Room only
  • IBEROSTAR Grand Hotel Mencey, 5 stars hotel
    From
    43
    person/night *Room only

IBEROSTAR Grand Hotel Mencey

Our guests reviewsIBEROSTAR Grand Hotel Mencey

  • Kamal Fagwani says: about 17 hours

    Superb!!!!! Next time in Tenerife we shall always stay here

    "Fantastic property. Very well maintained. Extremely well trained staff. Each & every person working there knows how to treat a guest & make him feel important. Keep it up. "

    Rating: 9,0
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  • Caroline says: 1 day

    Very good!

    "Very nice hotel with friensly staff. Big rooms and lovely beds to sleep in."

    Rating: 9,0
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  • Dirk says: 6 days

    Yes!

    "It was amazing spending a few days at the hotel. Staff was willing to help with everything, friendly, professional and organised. Thanks for making our stay one memorable experience that we shall not forget. Till next time!"

    Rating: 10,0
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  • Paul John says: 8 days

    Excellent stay really enjoyed your hotel facilities

    "Hotel was first class, with very friendly and helpful staff "

    Rating: 10,0
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  • Without Prejudice B J Bestwick says: 15 days

    We would not visit this hotel for a holiday/retirement break-. more suited to Biusness, Weddings, Seminars, Training Needs.!!

    "Breakfast Good, Staff Excellent, Initially Changed room from(m'suite') due to lack of Balcony & Outlook offered, eventually accepted room with much smaller & less facilities but it had a good outlook with reasonable sized Balcony. We experienced adverse fumes and noise from Pool & ground maintenance -(wood treatment) during our stay, along with noise from many other functions- Not a good choice"

    Rating: 5,0
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    6 days

    "Dear Guest, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Grand Hotel Mencey. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We sincerely regret the disturbances caused by the maintenance works undertaken during your stay, although these consisted in wooden paint works around the pool which do not cause any noise, we concentrated these works mainly during low occupancy and even in rainy days when our guests were not using the pool. We assume that the noises you noticed came from our gardeners even though the maintenance of our extensive green areas is always planned in order not to interfere with our guests’ rest. On the other hand, we are glad you were satisfied with our sense of hospitality and the service received by our staff members and will make sure to share your review as we know it will be a great source of satisfaction and motivation to keep on going the extra mile to ensure our guests’ full satisfaction. Please be assured, your feedback will be shared with the appropriate managers for further review. Thank you again for visiting us and we hope to get a chance to exceed your expectations in the future. Kindest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Armine says: 16 days

    would love to come back

    "High class hotel, wonderful rooms, reach selection on breakfast, very clean, nice balcony, very helpful reception team, in general all stuff we met was just very helpful and cheerful! pool is excellent, the whole hotel area is very beautiful...one feels very convenient and like at home!"

    Rating: 9,0
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  • Avraham Shimor says: 16 days

    I am not sure what I am supposed to write here... :-)

    "It was a very pleasant stay, but I have two constructive comments: 1. The shower floor is very slippery, so it is ABSOLUTELY NECESARY to provide an anti-slippery mat to be placed there. 2. An in-room coffe maker is an absolute convenience necessity in a 5 star hotel."

    Rating: 10,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)