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  • Gorgeous holidays in Santa Cruz de Tenerife. IBEROSTAR Grand Hotel Mencey
    From
    43
    person/night *Room only
  • Hotel in Santa Cruz de Tenerife. IBEROSTAR Hotels & Resorts
    From
    43
    person/night *Room only
  • IBEROSTAR Grand Hotel Mencey, 5 stars nice accommodation
    From
    43
    person/night *Room only
  • IBEROSTAR Grand Hotel Mencey, 5 stars hotel
    From
    43
    person/night *Room only

IBEROSTAR Grand Hotel Mencey

Our guests reviewsIBEROSTAR Grand Hotel Mencey

  • Toril Kjelstad says: 3 days

    Very satisfied with our stay.

    "We loved this hotel. It was excellent service. All the staff were very nice to us. The food was very good. The hotel was clean, and in very good condition. We will recommend this hotel to all people we know. "

    Rating: 10,0
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    1 day

    "Dear Toril, Thank you for your excellent review of our IBEROSTAR Grand Hotel Mencey, it is very much appreciated. It is our goal as an IBEROSTAR hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know our staff made sure to create this experience for you. Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Once more, thank you for making us your choice hotel when visiting Santa Cruz and for your very kind recommendation; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Kamal Fagwani says: 6 days

    Superb!!!!! Next time in Tenerife we shall always stay here

    "Fantastic property. Very well maintained. Extremely well trained staff. Each & every person working there knows how to treat a guest & make him feel important. Keep it up. "

    Rating: 9,0
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    6 days

    "Dear Kamal, There is nothing we love more than reading that our guests felt well cared after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Grand Hotel Mencey; we are very grateful for the time you took out of your day to share your satisfaction on our website. We also thank you for pointing out the beauty of our hotel and are thrilled to read that our teams were able to meet all your needs during your stay, their professionalism yet genuine kindness and helpfulness are undoubtedly one of our hotel’s main strengths therefore we will not fail to share your review as we know it will mean a great deal to all. Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable IBEROSTAR experience. Warmest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Caroline says: 7 days

    Very good!

    "Very nice hotel with friensly staff. Big rooms and lovely beds to sleep in."

    Rating: 9,0
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    6 days

    "Dear Caroline, Thank you for choosing our IBEROSTAR Grand Hotel Mencey for your visit to Santa Cruz and for the time you took out of your day to share your feelings on your holiday experience. Clearly a basic function in any hotel is to guarantee comfortable and satisfying nights’ sleep therefore we thank you for pointing out the comfort and quality of our beds. Once again, thank you for your time; it would be a great pleasure to welcome you again at your earliest convenience. Friendly Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Dirk says: 12 days

    Yes!

    "It was amazing spending a few days at the hotel. Staff was willing to help with everything, friendly, professional and organised. Thanks for making our stay one memorable experience that we shall not forget. Till next time!"

    Rating: 10,0
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    8 days

    "Dear Dirk, Thank you for sharing your feedback on your recent stay at our IBEROSTAR Grand Hotel Mencey, we are delighted to read that our staff and hotel were able to meet all your needs and make your stay a memorable one. Thank you again for choosing IBEROSTAR for your visit to Tenerife, we will be delighted to welcome you back at your earliest convenience. Friendly regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Paul John says: 14 days

    Excellent stay really enjoyed your hotel facilities

    "Hotel was first class, with very friendly and helpful staff "

    Rating: 10,0
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    8 days

    "Dear Guest, Thank you for your excellent review, we are glad you enjoyed your stay and appreciated our staff’s professionalism yet genuine kindness and helpfulness. We look forward to welcoming you back for another “first class” holiday experience. Kindest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Without Prejudice B J Bestwick says: 20 days

    We would not visit this hotel for a holiday/retirement break-. more suited to Biusness, Weddings, Seminars, Training Needs.!!

    "Breakfast Good, Staff Excellent, Initially Changed room from(m'suite') due to lack of Balcony & Outlook offered, eventually accepted room with much smaller & less facilities but it had a good outlook with reasonable sized Balcony. We experienced adverse fumes and noise from Pool & ground maintenance -(wood treatment) during our stay, along with noise from many other functions- Not a good choice"

    Rating: 5,0
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    12 days

    "Dear Guest, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Grand Hotel Mencey. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We sincerely regret the disturbances caused by the maintenance works undertaken during your stay, although these consisted in wooden paint works around the pool which do not cause any noise, we concentrated these works mainly during low occupancy and even in rainy days when our guests were not using the pool. We assume that the noises you noticed came from our gardeners even though the maintenance of our extensive green areas is always planned in order not to interfere with our guests’ rest. On the other hand, we are glad you were satisfied with our sense of hospitality and the service received by our staff members and will make sure to share your review as we know it will be a great source of satisfaction and motivation to keep on going the extra mile to ensure our guests’ full satisfaction. Please be assured, your feedback will be shared with the appropriate managers for further review. Thank you again for visiting us and we hope to get a chance to exceed your expectations in the future. Kindest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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  • Armine says: 21 days

    would love to come back

    "High class hotel, wonderful rooms, reach selection on breakfast, very clean, nice balcony, very helpful reception team, in general all stuff we met was just very helpful and cheerful! pool is excellent, the whole hotel area is very beautiful...one feels very convenient and like at home!"

    Rating: 9,0
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    12 days

    "Dear Armine, Thank you so much for the time you took out of your day to share your satisfaction with your holiday experience at our IBEROSTAR Grand Hotel Mencey; it is wonderful to hear that you enjoyed staying with us and felt at home, this is always our goal. We look forward to welcoming you back and please do not hesitate to contact us if you require any special arrangements for your future stay. Warmest Regards, Quality Manager IBEROSTAR Grand Hotel Mencey "

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)