IBEROSTAR Grand Hotel Mencey
Our guests reviewsIBEROSTAR Grand Hotel Mencey
We will definitely return and be assured of a welcome reception and stay.
"Excellent does not begin to describe our fantastic stay. From the courteous reception to the pool lifeguard nothing was too much bother. The food was very good with many interesting and well presented dishes. The room was also very good and kept very clean with pleasant views over the garden. The choice of bars and seating areas made choosing a difficult decision."Rating: 10,0
We aim to return for a longer stay this year
"The Grand Mencey oozes sophistication and excellence without being stuffy. It is a great tranquil experience, with the Spa and the ideal location in Santa Cruz for exploring the beautiful parks and plazas on foot. We adored our stay and report not one negative- which is unique for us. "Rating: 10,0
would not hesitate to use this hotel again.
"Excellent service. Very friendly and helpful staff. My husband was in hospital during my stay and I was on my own the staff were very attentive and made me feel at ease and were willing to do all they could to help me in my situation. "Rating: 10,0
A great hotel. Pity we had bad weather.
"Loved the hotel though i'd have appreciated better weather. And i wasn't too keen on the timing of tree pruning-it is very noisy! The best thing about this hotel is its staff. They are lovely-so kind, thoughtful and accommodating. From pool side man to housekeeping, bar staff and reception staff-almost 100% are amazing. Rooms are lovely too, well furnished, beds and bedding are super-comfortable. bathrooms are not quite such a high standard-shower fitting doesn't fit well enough and easily floods the floor. The towel rack is at giant height. and the shower door isn't of a sensible design. Breakfast is lavish though it cost us 15Euros per day (which is a lot) and had we not had it every day it would have been 18Euros. But there is everything anyone could possibly want and service is excellent. The bar is great too and it is where tourists and the hotel's corporate side meet-and as a tourist one never felt one was any less important. If all the hotels in this chain are as good then this chain should be one of the top in the hotel trade."Rating: 8,0
I will recommend your hotel to anybody
"We had an excellent time with you. The staff were very co-operative and helpful at all times. I enjoyed the breakfast most. The restaurant staff were very obliging. Only slight problem with us was that we didn't have much choice as regards the menu. However, the quality of food were good."Rating: 9,0
Thanks to everyone at the Iberostar Grand Hotel Mennsey
"The Hotel experience was excellent,in every way. Both my wife and myself enjoyed the experience the whole 11 days we were there. The Staff could not have been more helpful,or more accommodating whenever you spoke to them. The room (superior room) was clean, spacious, and extremely comfortable, with a great shower. The bed was huge and so comfortable. All in all we could not fault our experience, and would recommend this hotel to anyone looking for a totally relaxing place to stay "Rating: 10,0