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IBEROSTAR Bouganville Playa

Our guests reviewsIBEROSTAR Bouganville Playa

  • Peter Collin says: 6 months

    well worth its 4 star rating very big hotel

    "very good hotel spotlessly clean very good food with plenty of choice ,hotel situated perfectley las americas 10 minutes one way puerto colon and further into costa adeye the other way . 2 very good pool areas plenty of sun beds no nee to run out with towels,stayed in room 165 room was very spacious and clean towels changed every day ,yes they could do with a re-furb and 1 or 2 little repairs for example concrete off wall outside of room we were inbutyou dont go on holiday to sit in room all day picking fault or we dont . dis likes do not likea tab for drinks rather pay as you go also free wi-fi not good anddesk top computers next to hairdressers poor will not let you log into various web sites as it comes up with a notice kiosk not allowed please change settings[didnt no how to do this] so i wasted my money . overall this hotel is very good staff seem towork hard and helpfull didnt use entertainment on evenings as i went out to local bars in the area so cant comment "

    Rating: 9,0
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  • Raymond Valentine says: 6 months

    Our 4th stay at this hotel and we will be visiting again.

    "The hotel is being refurbished at the moment. This is being carefully undertaken so as to minimise disturbance to the guests. Our two week stay was excellent and the staff were very helpful. The refurbished breakfast room was excellent "

    Rating: 10,0
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  • W.G.Hutchinson says: 6 months

    do not what you are asking

    "After our last visit in December this stay was much better,the food has improved nearly as good as before the service was excellent.The only thing that is below standard is the evening entertainment which is very poor and when there was a show worth watching it lasted about 1hr "

    Rating: 8,0
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  • Mrs J Carss says: 6 months

    The best rooms are definitely on the side facing the pools as they get a lot of sun - essential when you live in Scotland!

    "Excellent stay. Staff and food very good. Location excellent. Would definitely recommend and stay again."

    Rating: 10,0
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  • C H Bird says: 6 months

    all in all slightly disappointing but just acceptable for two weeks winter sun

    "room 515 no sunshine resulting in cold room. noise from nearby bars could be heard and also lots of traffic noise throughout the night. hairdryer similar to vacuum pipe totally unsuitable for styling womans hair. waiter service in main bar very erratic sometimes very good other times extremely poor. plus points food choice and quality excellent. pool area and sunbeds freely available anytime of the day. hotel entertainment we chose to watch very good."

    Rating: 6,0
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  • Happy Holidaymakers From Scotland says: 6 months

    The best rooms are definitely on the side facing the pools as they get a lot of sun - essential when you live in Scotland!

    "We would thoroughly recommend Bouganville Playa to everyone. Had a super time and was allocated a fantastic room with stunning views. The food and staff were excellent. Location is ideal."

    Rating: 10,0
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  • Steve Lowther says: 6 months

    The negative opinions above prevented a good experience & holiday becoming an excellent experience & holiday, none were major but that is what makes that difference.

    "Top two floors (9&10), dining area & communal internal & external areas of the hotel very good. Free fridge in room spot on. Free pool towels & loads of decent sun loungers great. Food & all staff fine, location ok. Room safe ok but a bit pricey to hire. Evening entertainement either very good or very poor, using the hotels animation team to deliver some entertainment is a mistake. RoomS on floor 1 to 8 in desperate need of refurbishment to standard of top two floors. Some of the room & all off the pool towels provided were very poor, thin old & worn, not good. Not enough staff on duty in the dining hall at meal times, usually a long or never ending wait to get used plates & crockery removed between courses. Cleanliness very good with a permenant cleaner working in the dining hall throughout meal times floor cleaning & dealing with any spillages etc, good. Reasonable range of uk channels on room TV including Sky Sports 1&2."

    Rating: 8,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)