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  • IBEROSTAR Bouganville Playa - IBEROSTAR Hotels & Resorts
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  • IBEROSTAR Bouganville Playa, holidays in Tenerife
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IBEROSTAR Bouganville Playa

Our guests reviewsIBEROSTAR Bouganville Playa

  • Wendy says: 2 months

    I would stay here again

    "The rooms that have not been refurbished at this hotel are really tired now and they do need updating... as long as this doesn't put up the prices too much! Otherwise the hotel is really lovely, especially the lovely bright spotlessly clean breakfast/dining area. Certain rooms are noisy,not from the hotel but from the Bars over the road and at the side of the hotel. "

    Rating: 7,0
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    2 months

    "Dear Wendy, Thank you very much for taking part of your time to share your impressions and personal experiences on your stay at our IBEROSTAR Bouganville Playa hotel. We took good note or your comments related to our standard double rooms and shared them with the appropriate managers so as to study the possibility and timings of a future refurbishment of our accommodations. On the other hand, we are glad to read that overall you had a pleasant holiday experience and appreciated the beauty and comfort of our newly refurbished IBEROSTAR Chef Restaurant. Once more, thank you for making us your choice hotel when visiting Tenerife; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

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  • Jamie Gordon says: 3 months

    Nice hotel but would not go back

    "The hotel in general is lovely with food and alcoholic drinks available really good. However we were all inclusive and were unable to get any hot snacks between meals which you usually get on all inclusive deals. We were on the fifth floor and our room was very basic and the air conditioning in the room was pathetic to say the least. We did complain about it but there was little if no improvement during our stay and with the lowest temperature during our stay 25 degrees it was almost impossible to get a decent nights sleep in the room. The hotel overall seemed more suited to the older generation with the SAGA rep in attendance every day!"

    Rating: 7,0
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    2 months

    "Dear Jamie, Thank you for your feedback on your stay at our IBEROSTAR Bouganville Playa hotel. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. We took good note of your comments related to the air conditioning and hot snack for guest staying on All Inclusive basis and shared them with our management team for further revision. On the other hand, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Once again, thank you for your visit and the courtesy of your time; While this was not the perfect fit for your travel party, we hope you will join us at one of the many IBEROSTAR Hotels on your next vacation. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

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  • Ed says: 3 months

    Would highly recommend the Bouganville Playa

    "Really enjoyed our first stay at an Iberostar hotel. The only minor fault was with the room, the decor was a little bit tired, but you don't go on holiday to spend it in your room. I cannot fault the service, cleanliness or the location and the food was fantastic. We have already booked next years holiday in an Iberostar Hotel. "

    Rating: 9,0
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  • Jim Walker From Liverpool says: 3 months

    Just an OK holiday.

    "Stayed in one of the Premium rooms with sea view, which was very nice and clean. Entertainment, usual from this type of holiday some good night some not so good.. Staff as you come to expects from Spain, they seldom let you down, great staff,Good location, nice pool. Bad point. Sun loungers very close together, Food a bit of a hit and miss, overall not that good. would I go back again. No. For the price have stayed at much better hotels. "

    Rating: 7,0
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    2 months

    "Dear Jim, Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Bouganville Playa hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We were sincerely sorry to know that you were dissatisfied with the restaurant and dining experience. We have discussed your comments regarding these points with the concerned departmental managers to ensure that they are used to improve experience for our guests. On the other hand, we are glad you were satisfied with the comfort of your Star Prestige accommodation and are very grateful for your kind words towards the service you received from our staff. Our goal is to assure our guests feel comfortable and fully enjoy their visits. We are eager to regain your confidence during another occasion if you gave us that chance. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

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  • Piet Louwers says: 3 months

    Very good hotel, but renovation is needed.

    "We stayed in Bougonville Playa with friends. Renovation of rooms needed. Friendly staff, food excellent, clean rooms. We enjoyed our stay very much."

    Rating: 9,0
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  • Esther Doxey says: 3 months

    it was the first time we had stayed in Ibereostar Hotels and we will look for them again.

    "everything was 1st class at this hotel the rooms, the cleanliness, the staff and the food I will be recommending it to my friends and hope to be visiting again in the future."

    Rating: 10,0
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  • Mrs Einarsdóttir says: 3 months

    Excelent good holidays at our two weeks -stay at your Hotel. It really met all our expectations, and we certanly think of coming back to your hotel.

    "We were very pleased with our stay, me and my husband. The room was very nice and clean and was one of the renovated rooms at the hotel. The balcony was nice with seaside view, beautiful view. The staff was very nice everyone of them and the food was excelent!!!!...breakfast as the dinner and the top was beiing able to sit outside enjoing the food. Athmosfere was good and we really enjoyed our stay and had a very relaxed hollidays. The poolarea was clean and nice and good view to the see which we liked very much .Thank you."

    Rating: 9,0
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