Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • Book now and get the best price available through the official web page of the IBEROSTAR Bouganville Playa
  • IBEROSTAR Bouganville Playa - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Bouganville Playa, holidays in Tenerife
  • Hotels in Tenerife. Book online your holidays with IBEROSTAR Hotels & Resorts

IBEROSTAR Bouganville Playa

Our guests reviewsIBEROSTAR Bouganville Playa

  • Z says: 4 months

    we will go again

    "It is a great hotel. But they should not aloud that people reserves the chairs at the pool up front."

    Rating: 9,0
    View moreHide
  • Clive says: 4 months

    hardly likely to be booking another holiday so soon having only just returned so you are not giving any thing away !!

    "Dining facilities couldn't be faltered. Room tired and dated been in better 3 star hotel rooms. Reception staff not really interested got the impression they were just doing a job. Having experienced a 6 hour flight delay which they would have known about would have thought a bit more consideration. I note you have sent a 10% off coupon for another holiday which is only valid until mid november "

    Rating: 6,0
    View moreHide
    4 months

    "Dear Clive, Although we sincerely regret reading that your holiday experience at our IBEROSTAR Bouganville Playa hotel fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We lament hearing that you did not feel well looked after by our reception team during your stay and even though this does not seem to reflect the usual feedback that we receive from our clientele we will make sure to share your comments with our head of department for revision and improvement. Moreover we regret your disappointment on the room we accommodated you in and lament not being informed immediately as we would have looked for a solution for you to fully enjoy your stay among us. On the other hand, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Lastly, we sent you a 10% off coupon valid for bookings made within 15 days after reception for stays until the 31/12/2015; we hope you will take advantage of this one off offer and that we will have the opportunity to make your future stay with us a pleasant IBEROSTAR experience. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

    View moreHide
  • R S West says: 4 months

    Good hotel overall

    "Two nights in room 120 got no sleep at all due to the constant noise from the generators which are near to the front of the hotel pool side of hotel asked to be moved to the other side of the hotel we were moved within the hour.we are due to go to same hotel next March but will refuse any low floor rooms on the pool side"

    Rating: 8,0
    View moreHide
  • Marie White says: 4 months

    great pool experience, loved it

    "The hotel is first class, staff helpful, well mannered and cheerful, they work very hard to make guests feel welcome. the only grumble would be the lifts were very busy, and we found ourselves going up and down before reaching our selected floor We would definitely use Iberostar again "

    Rating: 10,0
    View moreHide
    4 months

    "Dear Marie, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Bouganville Playa hotel; we are happy our hotel and staff were able to meet all your needs during your stay. We however took good note of your comment related to the lifts and will share them with our management team for revision. On the other hand, we thank you for your praising comments on our staff and will not fail to convey your very kind compliments as we know it will mean a great deal to all of them. Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable IBEROSTAR experience. Warmest Regards, Quality Manager IBEROSTAR Bouganville Playa "

    View moreHide
  • Helen Brown says: 4 months

    A well run hotel, but not enough space for the large number of guests. System needed to control sunbeds. Star Prestige facilities insufficient for the numbers wanting to use them.

    "Our group of four enjoyed our stay at Iberostar Bouganville Playa in Tenerife. We found the staff to be friendly and helpful and overall the hotel was run very efficiently and to a high standard. Food was varied and plentiful, although lacking in choice of fresh vegetables with main dishes. The pool areas were clean and attractive, but there were not enough sunbeds for the number of guests. "

    Rating: 8,0
    View moreHide
  • Hugh Mc Kay says: 4 months

    i would have no hesitation in rebooking this hotel

    "We booked a double room and expected a double bed but got two single beds, Food in the restaurant was excellent as was the overall staff service. Cleanliness of the Hotel and facilities were very acceptable."

    Rating: 8,0
    View moreHide
  • Angela Bennett says: 4 months

    A good holiday with clean facilities.

    "We enjoyed the overall holiday but felt the entertainment was catered towards the older generation, we would have liked to see some more popular chart music played. Also there were only 4 lifts to service a large hotel which meant delays when needing a lift."

    Rating: 6,0
    View moreHide
    4 months

    "Dear Angela, Thank you very much for the time you spent to share your personal impressions on your stay at our IBEROSTAR Bouganville Playa hotel; we always welcome feedback, as it allows us to continually improve the experience we create for our guests. At IBEROSTAR we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in; this is why we lament your disappointment on this aspect of your stay although we would like to take the opportunity to explain that we adapt our program to our clientele, we encourage you to eventually come back in a different period of the year when more young families and couples are present at our hotel. Moreover we took good note of your comment on our lifts and shared it with our management team for further revision. On the other hand we are glad to read that overall you had an enjoyable stay and look forward to the opportunity to exceeding your expectations on a future occasion. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

    View moreHide

Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)