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  • Book now and get the best price available through the official web page of the IBEROSTAR Bouganville Playa
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  • IBEROSTAR Bouganville Playa - IBEROSTAR Hotels & Resorts
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    person/night *Room only
  • IBEROSTAR Bouganville Playa, holidays in Tenerife
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IBEROSTAR Bouganville Playa

Our guests reviewsIBEROSTAR Bouganville Playa

  • Lynne Mahoney says: about 1 month

    This is our 4th time at this hotel and we will return next year.

    "This hotel is in an ideal position for bars and beaches. We stayed on floor 9 our room had been renovated to a high standard with fabulous veiws over the sea. The choice food was excellent. The staff were fantastic from reception to cleaners, resturant staff first class. "

    Rating: 10,0
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  • Deirdre Mann says: about 1 month

    Would always choose this hotel in the future

    "Very quick registration, very helpful receptionists. Food could not be bettered, many choices, all perfectly cooked and presented. All staff were helpful, friendly and nothing was too much trouble. Very clean hotel, rooms were cleaned thoroughly every day.The only concern was the swimming pool. The iron steps were much too steep, needed another rung so you could get out safely."

    Rating: 10,0
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  • Alison Davies says: about 1 month

    return to room to change. I felt it was a shame the reserving sun bed rule was not managed better.

    "i found restaurant bars pool area of a very good standard. However the rooms are very dated and in need of update, however still very clean. We would also have preferred a double bed an not 2 single beds pushed together. The rule for men not wearing shorts very old fashioned and while I appreciate they should be smart most men prefer shorts in the evening meaning have to dress for dinner then "

    Rating: 8,0
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  • Z says: about 1 month

    we will go again

    "It is a great hotel. But they should not aloud that people reserves the chairs at the pool up front."

    Rating: 9,0
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  • Clive says: about 1 month

    hardly likely to be booking another holiday so soon having only just returned so you are not giving any thing away !!

    "Dining facilities couldn't be faltered. Room tired and dated been in better 3 star hotel rooms. Reception staff not really interested got the impression they were just doing a job. Having experienced a 6 hour flight delay which they would have known about would have thought a bit more consideration. I note you have sent a 10% off coupon for another holiday which is only valid until mid november "

    Rating: 6,0
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    22 days

    "Dear Clive, Although we sincerely regret reading that your holiday experience at our IBEROSTAR Bouganville Playa hotel fell short of your expectations, we are grateful for the time you spent to share your feedback on your overall holiday experience among us; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We lament hearing that you did not feel well looked after by our reception team during your stay and even though this does not seem to reflect the usual feedback that we receive from our clientele we will make sure to share your comments with our head of department for revision and improvement. Moreover we regret your disappointment on the room we accommodated you in and lament not being informed immediately as we would have looked for a solution for you to fully enjoy your stay among us. On the other hand, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Lastly, we sent you a 10% off coupon valid for bookings made within 15 days after reception for stays until the 31/12/2015; we hope you will take advantage of this one off offer and that we will have the opportunity to make your future stay with us a pleasant IBEROSTAR experience. Kindest Regards, Quality Manager IBEROSTAR Bouganville Playa "

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  • R S West says: about 1 month

    Good hotel overall

    "Two nights in room 120 got no sleep at all due to the constant noise from the generators which are near to the front of the hotel pool side of hotel asked to be moved to the other side of the hotel we were moved within the hour.we are due to go to same hotel next March but will refuse any low floor rooms on the pool side"

    Rating: 8,0
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  • Marie White says: about 1 month

    great pool experience, loved it

    "The hotel is first class, staff helpful, well mannered and cheerful, they work very hard to make guests feel welcome. the only grumble would be the lifts were very busy, and we found ourselves going up and down before reaching our selected floor We would definitely use Iberostar again "

    Rating: 10,0
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    about 1 month

    "Dear Marie, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Bouganville Playa hotel; we are happy our hotel and staff were able to meet all your needs during your stay. We however took good note of your comment related to the lifts and will share them with our management team for revision. On the other hand, we thank you for your praising comments on our staff and will not fail to convey your very kind compliments as we know it will mean a great deal to all of them. Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another enjoyable IBEROSTAR experience. Warmest Regards, Quality Manager IBEROSTAR Bouganville Playa "

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)