IBEROSTAR Bouganville Playa
Our guests reviewsIBEROSTAR Bouganville Playa
would we recomend this hotel then yes we would,
"I stayed with my granddaughter aged 17 for 1 week, room was basic and large which was brilliant, air conditioning struggled with the heat, fridge was not working and they changed it once i informed them, beds lovely and comfy, and great view the only gripe I had was the fact we where all inclusive but had to pay 20 euros to use the wifi for a week, you get this free in lower grade hotels, so why not here, we were offered free wifi for 20 mins but this was no use as the wifi was very slow, the food was fantastic and had plenty of choice, we were able to sit outside with each meal which was lovely, the pools are very good, though be careful if you go into the second pool by the sea as it drops suddenly and I went under as i lost my balance, which was quite scary, though there were 2 bluelines there they looked like part of the patten, it would be much safer to have a notice about the drop, the staff were lovely and friendly and always had a smile on their faces, though the reception staff could smile a bit more all in all we enjoyed our holiday as everything was lovely ( except those 2 things I said) "Rating: 8,0
Wonderful stay, fabulous staff.
"My son and I stayed with you for 2 weeks. We had an amazing time. All the staff were so friendly and helpful. The only thing I would say, is that it is a shame a lot of the evening shows are just miming to music. But overall, we had a wonderful time and hope to visit again sometime. Thank you!"Rating: 9,0
Would definately return to the Bouganville Playa.
"Great hotel. Very friendly staff in all areas of the hotel. Very clean and bright public areas and restaurants. Rooms are a little bit dated but really not in the room long enough to worry about that. Pool areas clean, plenty of sun loungers. The hotel is in a great location with beautiful views."Rating: 8,0
Would recommend this hotel.
"We had a lovely holiday at this hotel. Please ignore any negative reviews as this hotel is very good value for the price paid. Yes, rooms require updating but the location, service, and food more than makes up for this. Staff are extremely friendly, helpful and efficient. We had a large room on the 3rd floor with an amazing view right down the coast. We had maid service and clean towels everyday and cleanliness in this spacious hotel is of great importance. The pool area overlooking the beach is especially lovely where a nice breeze is very welcome at times. We would definitely go back again."Rating: 9,0
I was really annoyed about being accosted in the dining room but it would not stop me and my family returning but this would be price dependent and what room we were allocated
"The hotel is pleasant to stay in but some of the bedrooms are very basic and do not in anyway reflect a four star status. Some views are very poor especially bedrooms on the first floor that overlook a roofed area. This year I travelled with my wife, my two daughters, their husbands and four grandchildren. One of my daughters was given a room with one of the said views and outside her room was littered with broken glass, cigarette stubs and other litter. She was allocated another bedroom by a member of the reception team. All of the reception tem were very good and in particular a gentleman called Javier. There was one thing in particular that really annoyed me. While sitting eating my dinner with my family, I was asked to complete a feedback questionnaire. I was happy to do this but was accosted by a member of the animation team who looked over my shoulder and looked at the answer to the question about animation. I reared this poor and he took exception to thus. He stood for a while debating my answer much to my annoyance. I was going to complain but could not trust myself to speak. It was very embarrassing for me and my family and should not have happened. I have been to thus hotel on seven occasions and have never experienced this. The worker left as I was about to be more assertive with him. My family were quite upset so I left it at that. I was also surprised about the amount of dirty cutlery this year. I have never come across this before. There is also no maxi club much to my granddaughters disappointment . Apparently there is not enough animation staff !! The kids pool area surface is in a poor state of repair and is sore on feet and I do not like the new idea of star prestige. It has created a them and us culture and has now placed parts of the hotel out of bounds unless you are an elite customer. Surely a four star hotel should have this avaiable to all guests. Free wifi should be avaiable as oar for the course of a good four star hotel. Overall Bouganville is ago good hotel with not a lot wrong with it. It hoas a very good location and staff are mostly very good. Again I wish to single out the reception team and Javier Lejarazu in particular."Rating: 8,0