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  • IBEROSTAR Anthelia, 5 stars hotel
    From
    82
    person/night *Room only
  • IBEROSTAR Anthelia, holidays in Tenerife
    From
    82
    person/night *Room only
  • IBEROSTAR Anthelia, 5 stars resort
    From
    82
    person/night *Room only
  • IBEROSTAR Anthelia, 5 stars nice accommodation
    From
    82
    person/night *Room only

IBEROSTAR Anthelia

Our guests reviewsIBEROSTAR Anthelia

  • Emmanuel Wicht says: about 1 month

    Wonderful hotel but too noisy in our building, wonderful services (except from reception) and wonderful food. Thx for your efforts but ensure that promises are fulfilled !

    "Wonderful hotel in which I stayed also 3 years ago. Our communicating rooms were situated on the ground floor of the building D. Rooms were renewed at the first floor, so you can image the noise during the day. Moreover, I reserved rooms with seaview which was not the case. After arrival, I asked the reception for a change which never happened despite promises."

    Rating: 5,0
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    about 1 month

    "Dear Emmanuel, We first would like to thank you for choosing our IBEROSTAR Anthelia hotel, once again, for your holidays in Tenerife as well as for the time you spent to share your feedback on your recent experience among us; we sincerely regret reading that we fell short of your expectations from your past visit on this occasion. As you well say, some accommodations were being refurbished with no major works being undertaken, although we have done our best to limit the noises to the central hours of the day, so as to minimize the impact on our guests overall holiday experience, please be assured that your feedback has been shared with our management team to avoid any similar disturbances in the future. Moreover, please accept our sincerest apologies for failing to meet your room expectations, however we would like to take the opportunity to point out that we allocate our rooms in accordance with the room type selected upon reservation and that requests for sea views depend on our availability and are subject to an extra charge; Our hotel being fully booked during your stay, we were unfortunately not able to upgrade you whilst onsite and we encourage you for a future occasion, to contact our call center from where we can offer you a personalized booking guidance and help you select the room type that best meets your holiday needs and wishes. Once again, thank you for your return visit and valuable time; our main commitment is to assure our guests feel comfortable and fully enjoy their visits, this is why we are eager to regain your confidence during another occasion if you gave us that chance. Kindest Regards, Quality Manager IBEROSTAR Anthelia "

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  • Karen Schlayer Burgener says: about 1 month

    very good experience

    "hotel very comfortable, personnel very nice except at the reception. Food delicieu. we will come back probably in january. hotel very clean et well located"

    Rating: 9,0
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  • Ludo En Viviane Van Der Moeren Van Accom says: about 1 month

    almost perfect - highly recommendable

    "We were very happy we came back to Anthelia (second time). The room was beautiful (Electra 307) and the seesight view amazing. The food was delicious The service was, as we expected, perfect and the staff (swimmingpool as well as in the restaurants) friendly and always ready tot help. We spend a very pleasant week in Anthelia and hope to be back next year. "

    Rating: 9,0
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  • Mavis says: about 1 month

    will return

    "Wonderful hotel, this was out third visit and won't be our last. I have only one complaint and that is the mattresses on the sunbeds were very worn and very flat, not at all comfortable, all else was great "

    Rating: 10,0
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  • Ariane says: about 1 month

    one big fiesta

    "iberostar anthelia on tenerife--ideal for children+parents+grandparents. accomodation/food/activities/pools all five star-quality BUT don't say in the brochure that the garden is next to the beach-you have to go out a secured gate/cross a public footpath/go down a hill and arrive on a sorry plot of black lava sand with no accommodations."

    Rating: 9,0
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  • Mr J Ferguson says: about 1 month

    How long the work was expected to go on for and I was informed that it would go on for full duration of our holiday. In view of this the staff agreed to change our room. During this the reception staff were excellent and the rest our holiday was very en

    "Upon arrival we were allocated a room that overlooked the sea, the road that run past the front of the hotel and the road works that we're going on on the road next to the hotel. We were not prepared to accept this room and the reception very kindly changed for us. We were in this room for 2 days and there was a lot of work going on in the block we were in. I contacted the reception to enquire"

    Rating: 10,0
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  • Peter Richardson says: about 1 month

    Wonderful holiday-we shall certainly return.

    "Everything about the hotel is 'understated' first class. The staff are the most polite I think I have experienced in a long time taking holidays abroad. I have been to Adeje many times and every time I walked round the headland housing the swimming pool I told myself I would like to stay there.It exceeded my expectations which were high in the first place."

    Rating: 10,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)