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Iberostar Hotels & Resorts
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  • IBEROSTAR Playa Mita, 5 stars hotel
  • IBEROSTAR Playa Mita, holidays in Punta de Mita
  • Gorgeous holidays in Punta de Mita. IBEROSTAR Playa Mita
  • IBEROSTAR Playa Mita, 5 stars resort


Our guests reviewsIBEROSTAR Playa Mita

  • Nancy says: 9 months

    Stayed at Iberostar north of Puerto Vallarta

    "The restaurant foods and service were great. Only complaint was we were not told until it was too late that the buffet would be closed Wednesday night of our stay and we had to order room service which was NOT up to Iberostar standards. The Pacific Express restaurant was an ultimate gourmet experience. We will be back at another Iberostar property soon! "

    Rating: 8,0
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  • Jk says: 9 months

    I would go to this resort again... With Punta Mita and Sayulita on the door step, it's an awesome stay.

    "Location was amazing and the resort was beautiful. Food was really good. An improvement could be made with the entertainment/sports staff though. In particular; the yoga lessons were not professional. I would expect a more skilled team to deliver yoga lessons from a 5 star resort. The night entertainment was awesome. They were great at engaging with the crowd a delivering a solid performance every night."

    Rating: 9,0
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  • Jacki Jones says: 10 months

    It was just an OK stay I'm afraid.

    "The resort was nice and the food very good. Rooms were fine, however the showers need some work. The shower was very slippery and I was worried about falling. Each time anyone took a shower the whole bathroom floor got wet. To appeal to the USA customer, your employees do need to be able to speak and understand English a lot better than they did, especially in the restaurants and bars however having said that, all staff at the resort who I came into contact with were very friendly and tried very hard. They seemed a bit overwhelmed at times though. "

    Rating: 7,0
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  • Lana & Jamie Forsythe says: 10 months

    We are grateful to experience this hotel. Thank you.

    "We booked a last minute vacation and decided on Iberostar in PV because 1) it was brand new resort and 2) the price! We have never stayed at an Iberostar, however, I have heard wonderful things from people who had stayed at this chain of hotel elsewhere. Check in was great, we arrived late and because of our terrible flight and delay in landing the reception upgraded our room no charge. Our room was beautiful - overlooked the ocean and part of the resort. We tried all the a la carte restaurants and found them excellent! Having recently been diagnosed with celiac disease, I did find it a little difficult to navigate through the menu and choices as all seem to contain gluten aside from salad. I would suggest adding more gluten free items to your selections in the future. The buffet was delicious too, although I was surprised that there was not as abundant an amount of food as we have experienced in other resorts. I do understand though that there were only 200 guests at the resort so it is understandable that the selection was more limited than at full capacity. The service in all restaurants was excellent. Loved the Star entertainment team (Brian was amazing) and loved Moses as the instructor for the aqua gym. The entertainment team with their activities around the pool & dance lessons etc was thoroughly enjoyable, we participated in most. Diego was my partner for salsa lessons, I was a pro in 30 minutes :) I would have to say Brian Anderson? (not sure of the last name) stood out as a real leader. We loved the nightly entertainment, the big show in the theatre, and also the band in the lounge. Because we were there during the low season the pool was quiet, Ana, our server around the pool was excellent. Very attentive and prompt with our drinks. LOVED the taco's poolside - delicious! I believe the chef was Fernando.... Because our last day ended up being the beginning of a long weekend in Mexico, Independence Day, the resort went from 200 people to 1,000 in one morning. This was overwhelming for us as we had just had 6 glorious peaceful days then BAM....we felt like we were in the middle of a crowded daycare....families everywhere which I have no problem with but so many screaming kids around the pool. Ice cream cones dropped and melted on the walkways....food and drinks spilled everywhere, kids butting in front of us while we were getting our food at the buffet for lunch - definitely NOT how we wanted to spend our last day. Also the swim up bar was filled with kids sitting on the stools, adults only was not enforced at all- very disappointing. I would highly recommend the lower half of the pool or a section of the pool to be an adult only kid-free zone! Also, I think the beach needs to be brought up to Iberostar level of excellence. We entered the beach by the La Duna bar and grill. I did not like the walkway to enter the beach, the boards were uneven and I tripped twice, then you step down and it was unattractive.....there were big mounds of rock/dirt as a retainer wall seperating the resort rooms and the beach, also the chairs were haphazardly set up with umbrellas and the sand was dirty, blackish brown. The setup at the beach was equivalent to a 2-3 star hotel. We were not impressed. Most holidays we spend the majority of our time on the loungers at the beach but we did not do this once because of the dirty sand and unsafe walkway to the beach. Also, because of the time of year we had a few stormy rainy nights, which was not a problem at all. What was a problem was the slippery tile when it was wet. The staff worked tirelessly to remove as much water as possible but it was still so slippery. I would be shocked to learn that no one has slipped and seriously hurt themselves on that wet tile. "

    Rating: 8,0
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  • Patricia Valentin says: 10 months

    fue una experiencia muy bonita , porque los paisajes del hotel son muy bonitos,ademas los servicios tambien.

    " Es la primera vez que visito este hotel y la verdad disfrute mucho , su servicio es exelente y los empleados y animadores son muy atentos, la verdad si es recomendable."

    Rating: 10,0
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  • P Kapur says: 10 months

    World traveller

    "I went on a family vacation (9 people) to the Iberostar. The food was okay, not great, but there was enough to keep everyone happy. The beach is really nice and the pool is clean. Great for a family resort but I wouldn't recommend it if you are looking to party as it is definitely more catered to families. The theatre was a great experience as they had a different show every night, mostly for the kids. The alcohol was great as they had the option of premium liquor for the people with the all-inclusive package. The cigar bar had the best choices for higher end liquor (scotch, cognac, etc.) The biggest disappointment was the location of the rooms. The rooms we paid for were "Ocean View rooms" and we definitely did not get an ocean view room. According to the front desk, ocean view are the rooms that are not ground floor, even though they face the interior of the resort or the golf course. I tried to talk to the front desk to get an ocean view room and they said those rooms are only the suites. Nothing was done to rectify the situation and I just ended up spending a lot of time trying to talk to the staff about it, who didn't seem to care. Overall, it was a decent vacation but I don't think I would commit to going back again."

    Rating: 5,0
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  • K&T says: 10 months

    Would definately return!!

    "What an excellent resort!!! We had the pleasure of staying for a week starting Aug 16. We were greeted at the lobby by Gerardo, (one of the best bellboys there!) and Isis helped us check in. Very friendly from the start. Great staff all around. Trinidad in housekeeping, Felipe at the disco and Alonso at La Bahia breakfast/lunch. Resort is very clean and they are continually working to improve the grounds. Great food at the buffet and al a cartes. Great resort and am already planning my return trip!!"

    Rating: 10,0
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