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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, holidays in Playa del Carmen
    From USD
    111
    PP/PN

IBEROSTAR Tucán

Our guests reviewsIBEROSTAR Tucán

  • Annette S. says: 5 months

    We willl return next year.

    "The Iberostar Tucan is an excellent resort. The grounds are immaculately maintained. We loved the jungle environment in the middle of the resort. We love nature and were awed by the amount of varied wildlife that was present throughout the resort. All of the staff that we interacted were very friendly and helpful except for the waiters in the restaurants and buffets. The pool complex in huge and beautiful. The beach is the best beach that I have seen in the Yucatan peninsula. It is soft, powdery sand with no rocks, seaweed, shells or coral in the water. My only somewhat negative comment is that the buffet menu does not change much from one day to the next which makes the buffets somewhat boring. The ala carte restaurants also lack some of the elegance in service and menu selection that I have experienced at other all-inclusive resorts. However, the oriental hibachi restaurant, Bonsai, was by far the best I have ever been at both in the skills of the hibachi chef and the quality and amount of food served. All four of us also agreed that we loved the bar and pool waitresses at the pool. The alcoholic mixed drinks that we had were some of the best prepared we have ever had at any resort. I also experienced a slight injury and the guest services' staff was extremely accommodating to my care and needs. Our group plans to return again next year. We truly did love our overall experience at the Iberostar Tucan. Thank you!! "

    Rating: 9,0
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  • Sabree From Jersey says: 5 months

    Love it

    "I lovvvvvveeeeeee Iberostar resorts the staff are friendly and very helpful andi like how they give you privacy and don't be in your face 24/7 !!! I would recommend to anybody and I will be back soon"

    Rating: 10,0
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  • Badnews says: 5 months

    Thank You!!

    "Returned from another great stay at our favorite Playa del Carmen resort. Any problems that came up were minor and taken care of quickly and with a good attitude. Our 12th visit to this complex. Food was once again, excellent. Our group of 8 loved the Japanese restaurant. We also used to Italian restaurant and the steakhouse, both did a great job too. Best beach around and an awesome pool too. Can't wait to try the Iberostar in Puerto Vallarta! "

    Rating: 10,0
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  • Badnews says: 5 months

    Thank You!!

    "Returned from another great stay at our favorite Playa del Carmen resort. Any problems that came up were minor and taken care of quickly and with a good attitude. Our 12th visit to this complex. Food was once again, excellent. Our group of 8 loved the Japanese restaurant. We also used to Italian restaurant and the steakhouse, both did a great job too. Best beach around and an awesome pool too. Can't wait to try the Iberostar in Puerto Vallarta! "

    Rating: 10,0
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  • Keith.Somerset, U.K says: 5 months

    We will be back !

    "Fantastic staff, great resort, could not fault anything"

    Rating: 10,0
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  • William Bloomer says: 5 months

    This was my 10th trip to Mexico

    "Our stay at the Iberostar Tucan was one of the best experiences we've had in Mexico. The pool and the beach were beautiful with all the Palm trees and plants. All the food and drinks were plentiful. The service was terrific. The ONLY downfall was with making reservations for the specialty restaurants.We were told by one person we could only make reservations for the day of. This is normal practice at most places we've been at. Later, We found that the steak house was booked for the week. This led to people not showing up for there reservations and leaving openings for walk-ins. This ended up being the case at all the specialty restaurants. This made it difficult for our group of 17 to dine together. I am greatly considering making a return trip to this resort."

    Rating: 9,0
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  • Ralph R says: 6 months

    none

    "Fantastic all-inclusive with plenty to do on site. Toughest decision of the day was to go to the beach or go to the pool! Food was excellent, service was great. All the workers did such a great job at making the experience one that I would return to in a heartbeat! Carlos and Ariana did a fantastic job of providing Salsa dance lessons too!"

    Rating: 10,0
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- Closed Saturday and Sunday (12:00 AM to 12:00 AM)