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Iberostar Hotels & Resorts
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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach


Our guests reviewsIBEROSTAR Tucán

  • Grazyna says: 2 months

    Not having King size bed in the room is a deal breaker for us, therefore not having that guaranteed we will not be back.

    "We stayed at Iberostar Tucan from September 7 till September 14th.in room 1148. Previously we visited Iberostar Del Mar /Paraiso Beach 3 times, in 2012 Iberostar Punta Cana and in March 2014 Iberostar Lindo. We asked thru e-mail for a room close to the beach and with King size bed. We did get room close to beach in building 11 but King size bed was not available until next day or later and not close to the beach. We brought another couple celebrating their anniversary (room 1147). Not having King size bed was a big disappointment to us, we never experience that at other resorts. We were told building 12 was under renovations and building 10 we could not get unless we paid extra. We could not understand why Iberostar would rather disappoint people than give them rooms that were empty. We felt that Iberostar Tucan does not care about repeating visitors and based on our recommendation of Iberostar hotels our friends came and they were disappointed with room as well. Food was acceptable, little of lesser quality than other Iberostars, Staff everywhere fantastic and beach absolutely beautiful ( we thought it was prettier than Punta Cana). We loved guitarist Luis - every time he played we stayed at the lobby bar. "

    Rating: 6,0
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  • Raul Dlg says: 2 months

    Great time , excellent amenities and entretainment!!

    "We had a great time Group of 22 we had a blast i will recommend it !!! Great entretainment and activities!!!"

    Rating: 9,0
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  • Larry Hamlin says: 2 months

    We had a few issues at the hotel, but they were promply resolved, which is the mark of a great hotel!

    "Great hotel, loved it! Loved the jungle atmosphere. The food was great. The beach was awesome. The pool was large and beautiful, but seemed a little worn. Really enjoyed our stay. Will definitely be back"

    Rating: 10,0
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  • Mikhail & Marina Segal says: 2 months


    "This was the second year in a row we stayed at Iberostar Tucan. We liked literally everything. Nice food, five restaurants, very friendly and highly professional staff. Great entertainment during the day and in the evenings for all ages including, which is the most important for the children of all ages. The brilliant entertainment team! Yohel, Andres, Ari, Adriana, Laura, Carlos and Mauricio - your talent and commitment to do the best for the guests are the main factor why this resort is much better than a number of others we visited before! We highly recommend this resort especially for the families with children.You are guaranteed to have a great service and lots of fun! It definitely worth the money we spent for our vacation. "

    Rating: 10,0
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  • K And C Barnes says: 2 months

    can't wait to go back

    "We have stayed at this hotel about 22 times in the last 12 years, and in our opinion it cannot be beaten. The location, accommodation, food, entertainment and mainly the resort staff are excellent."

    Rating: 10,0
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  • Harriet Schaefer says: 2 months

    Everything was so clean and all the staff were so helpful.

    "Everyone was so nice. It was so clean and accomadating. Anything you wanted you just had to ask. I will defiantly go back."

    Rating: 10,0
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  • Mrs. Berg says: 2 months


    "My husband and I stayed at this resort for six days to celebrate our honeymoon and we loved it. Iberostar Tucan provided great customer service throughout our stay. We really enjoyed the beach and pool areas-very clean, beautiful, and pleasant. Our room was always cleaned and we even had monkeys visit our balcony in the evening. The food was good as well. The only downside to the our stay was we arrived at the beginning of the off-season and maintenance renovations were just beginning. Thus, we couldn't eat in two of the restaurants while we were there. However, the buffet food made up for the loss and we enjoyed all of our meals regardless. We will definitely be recommending this resort to our friends and family and hopefully we can visit again soon!!"

    Rating: 9,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)