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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach

IBEROSTAR Tucán

Our guests reviewsIBEROSTAR Tucán

  • Dany Davidoff says: 3 months

    Looking forward to come back.

    "In general, we had an excellent vacation. Since last year we have noticed a few nice and thoughtful upgrades inside the rooms and all over resort. Thank you for installing hand sanitizes inside the restaurants. That's very important!"

    Rating: 9,0
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  • David Mitchell says: 3 months

    yes

    "Stayed in the Iberostar Tucan, Plyacar for 2 weeks in July 2014. The hotel would have received a 10 ranking if the rooms were freshened up, decoration wise. Apart from that, the hotel facilities, entertainment, food (restaurants & buffet choice/quality etc.), staff service/friendliness/helpfulness/care, hotel efficiency, general hotel ambience, beach, watersport activities, everything really, was of a remarkable high standard. I'd like to give a particular mention to the restaurant waiter & bar service. their service was of a particular high standard. My family of three concluded that it was the best holiday we've ever had. Mainly thanks to our stay at the Tucan. Thanks again to all the staff. We love Mexico & its wonderful people."

    Rating: 9,0
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  • Maria C says: 3 months

    Wonderful!! I would recommend this hotel.

    "I had a wonderful vacation at the Iberostar Tucan. The people were kind and service was wonderful at this hotel. Beach - perfect, rooms - nice. The only suggestion I would make is to have more of a "healthy" simple variety of food at the buffet. There was salad, but only fried fish and chicken with lots of sauce - nothing simply grilled (unless I missed it.) A suggestion would be to have a salad bar with more option - like chicken, nuts, shrimp. The native food was great, but after a week I needed a little more of what I usually eat. This did not affect the quality of my stay - I had a fabulous time and would recommend this hotel."

    Rating: 9,0
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  • Alex Sosangelis says: 3 months

    Very good, would come again.

    "Would like to state that our stay was better then expected. Service with a smile. We felt that servers concerns for us was genuine. Food was very good, all thought the a la carte restaurants were not really above the level of the buffets. We did understand that A/C was not available in all places, but would have preferred it outside of the hotel room. Not all a la carte restaurants were enclosed. Location was beautiful, jungle atmosphere was excellent. very clean. Would come again."

    Rating: 8,0
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  • Nele Warnez says: 3 months

    Perfect vacation

    "Great hotel, delicious buffets, Nice personnel! Unfortunately rule of not reserving sunbets is not forced..."

    Rating: 9,0
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  • Deborah Mc Sperrin says: 3 months

    The only regret that I have is that we couldn't stay any longer than 6 days. I will always remember the beautiful beach and that gorgeous marble hallway.

    "This was the first time we took our three children out of the country and didn't know what to expect. But our stay at the Iberostar Tucan in Mexico was excellent. The beach, property, food were all outstanding. I told my husband this place runs like a "well-oiled machine". Your staff at this hotel were very friendly and extremely hardworking. I work at a large company in the Human Resources department in the United States and can actually say that I give your staff a "10". I would highly recommend this location and your hotel. We are so happy that we chose your location and believe me it took a while we looked at other places as well. After going back and forth with our travel agent we decided on Playa del Carmen and we would definitely come back. "

    Rating: 10,0
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  • Deborah Mc Sperrin says: 3 months

    The only regret that I have is that we couldn't stay any longer than 6 days. I will always remember the beautiful beach and that gorgeous marble hallway.

    "This was the first time we took our three children out of the country and didn't know what to expect. But our stay at the Iberostar Tucan in Mexico was excellent. The beach, property, food were all outstanding. I told my husband this place runs like a "well-oiled machine". Your staff at this hotel were very friendly and extremely hardworking. I work at a large company in the Human Resources department in the United States and can actually say that I give your staff a "10". I would highly recommend this location and your hotel. We are so happy that we chose your location and believe me it took a while we looked at other places as well. After going back and forth with our travel agent we decided on Playa del Carmen and we would definitely come back. "

    Rating: 10,0
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