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Iberostar Hotels & Resorts
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  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Aerial View
  • IBEROSTAR Tucán, Beach
  • IBEROSTAR Tucán, Beach


Our guests reviewsIBEROSTAR Tucán

  • Brooke says: about 1 month


    "Hotel accommodations were great; the rooms, pool, beach, overall layout and jungle. The staff was very fun and energetic! The food was just alright, could have been better. The drinks were alright as well. "

    Rating: 8,0
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  • Arlene Greene says: about 1 month

    I would recommend this hotel to everyone, and will tell everyone I know how wonderful it was to us.

    "I feel this hotel is fantastic. The unique surroundings are incomparable. We booked this hotel for viewing the wildlife, plain and simple. It did not disappoint in any way, we absolutely loved walking the grounds around animals wandering freely, it is unlike any other stay we have had, and we travel extensively. The staff was always top notch, the food was good, and the pool and beach pristine."

    Rating: 10,0
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  • Kenneth Bjelke says: about 1 month

    Exellent place for a relaxing vacation

    "Exellent place for a relaxing vacation, nice pool, beach and water, and staff are polite helpful with a happy hola every day, surrondings are relaxing really nice to take a walk in, and you will feel secure staying in ths hotel. If you don't whant to relax there is a lot of things to do and the entertainment/animation team will find new things to do all the time "

    Rating: 10,0
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  • Diana Graham says: about 1 month

    wonderful resort

    "we had a wonderful time in the resort. everything was well planned and much thought given to taking care of the visitors needs. "

    Rating: 10,0
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  • Cody Jackson says: about 1 month

    Excellent place to visit.

    "I absolutely loved it. The food was excellent, the staff was helpful and courteous. Rooms were kept clean, along with the entire hotel. There was a wide range of activities at reasonable price. A nice wide variety of food. Family oriented and fun for all ages. Next time I return to Mexico I plan to stay here again. Great for weddings and for other family parties. Also a great spot to honeymoon."

    Rating: 10,0
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  • Erika says: about 1 month

    All in all we had a great time

    "When we first arrived we had several problems with our room (broken safe, front door, and toilet), however they were resolved quickly so that was good! About the food. I was extremely happy with the Tulum buffet but the other restaurants we tried for dinner were generally not very good. The grill was good and the other breakfast/lunch place on the beach was good. Service was excellent. "

    Rating: 8,0
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  • John Nurkowski says: about 1 month

    Will probably go back to the Lindo or Parisio Maya next trip.

    "While we were treated great we were disappointed in the main buffet food this trip. It was not up to the standards we had experienced before. Would be great if the buffet could do a specialty theme every night with different foods from different places. The only other problem was wi-fi. The resort needs to get with the times as free wi-fi is offered almost everywhere. Had to go to Starbucks for it"

    Rating: 7,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)